S. CATHY MCMANUS

**** **** **** ****

MONROE, NC 28112

PHONE: 704-***-****

EMAIL: adp1p9@r.postjobfree.com

15+ years administering full cycle employee life with integrity and attention to detail

15+ years administering HRIS and employee files via electronic means of ADP Workforce Now and Peoplesoft

Proficient as point of contact, using diplomacy in dealing with difficult situations

Experienced handling sensitive and confidential information

Strong problem solver with substantial interpersonal skills

OCT 2020 WALMART – SPECIALIST IV, GBS, RECRUITING CUSTOMER SUPPORT (CANADA)

Assist Store PMs with issues in store including recruiting, candidate movement, and job requisitions

Train and counsel Store PMs with new processes introduced from ServiceNow and Workday

Maintain constant communication with 30 stores, their PMs, and management team

Semi-Monthly and weekly consultations with Store PMs to assist with procedures to make them more

productive

Assist other teams working and closing tickets in ServiceNow as needed to assist with volume

JAN 2020 DISNEY/ESPN – PRODUCTION MANAGEMENT (CONTRACTOR)

Hiring for ESPN college roles in Spring Sports including softball, baseball, Lacrosse and basketball

Completion of confirmation emails, personnel requisitions, and posting to ESPN proprietary grid

Weekly assignment of travel to assigned college roles

Composition of department processes in relation to Project Management tasks and responsibilities

JUNE 2019 TIAA – SENIOR BENEFITS ADMINISTRATOR (CONTRACTOR)

Run reports to reconcile 401k Plan to each bi-weekly payroll

Reconcile and pay benefits invoices bi-weekly and monthly

Research benefits cases in Salesforce in order to respond correctly to employees’ questions

Audit FSA/HSA plans per bi-weekly payroll

2018 - 2019 ADP – HRIS ANALYST II (CONTRACTOR)

ACA team associate reviewing and approving 1095-C’s for distribution and transmittal to clients

COBRA team associate determining nature of COBRA cases for resolution of the case

Invoicing team associate requesting authorization from clients to carriers for website access for invoicing team reconciliation tasks

2017 – 2018 COCA COLA CONSOLIDATED – BENEFITS SPECIALIST (CONTRACTOR)

Daily review of updates from disability carrier regarding new and current disability claims

Daily update of tracking spreadsheet for disabilities (new claims and employees returning to work)

Coordinate claims with in-house FMLA/LOA administrator

Notify payroll of employees going on leave/returning from leave

2016 – 2017 CIVITAS MEDIA –BENEFITS ADMINISTRATOR

Administration of health and welfare plans including annual open enrollment for 815 employees

Reconciliation and payment of monthly medical, dental, vision and group life premiums

Monitoring and correction of weekly benefit data feeds from ADP to insurers

Review and approval of reports as well as 1095-C’s for distribution and transmittal to IRS

Cobra administration and monitoring of data feeds through third party vendor

Knowledge of ADP Workforce Now regarding employee benefit records, reporting and files

Thorough knowledge of benefit contracts for daily administration ensuring plans are in compliance via ADP Workforce Now panels

New Hire benefits enrollment along with 401(k) administration

Leave administration including FMLA, short and long term disability, and personal leaves

2015 – 2016 RSC CHEMICAL SOLUTIONS – BENEFITS SPECIALIST

Administer company health, welfare, Leaves of Absence and retirement plans

Prepare and streamline annual open enrollment procedures with brokers and employees

Interpret and explain Company HR/Benefits policies with managers and employees

Implement and update company policy with statutory requirements including Associate Handbook, HR manuals and Company Intranet

Recruitment and orientation of new hires as well as HRIS maintenance

2013 – 2015 UNIFIRST CORPORATION – SITE HUMAN RESOURCES MANAGER

Managed five-member customer service team with employee relations, attendance and scheduling

Interpret and explain Company HR policy in employee relations with managers and employees

Recruitment, drug testing and orientation of new hires

Annual training and coaching of managers regarding HR matters

Weekly and bi-weekly payroll with assistance to employees and HRIS maintenance

Benefit enrollment for new hires and annual open enrollment for all employees

2008 - 2012 EDWARDS WOOD PRODUCTS, INC – HUMAN RESOURCES/BENEFITS MANAGER

HR/Benefits Manager handling payroll, benefits administration, human resources, and OSHA safety training and compliance for 415 employees in four locations

Responsible for annual Open Enrollment with mandatory meetings held in four locations

Implementation of annual Employee Health Fair with 80% participation of all employees

Successful implementation of smoking cessation program for employees

Consolidation of uniform vendor saving company $25,000 over 5-year contract

Education and implementation of Flex Spending plan to employees as a new benefit

Training manager charged with task of educating managers and employees concerning new corporate policies as well as new benefit plans

PRIOR EXPERIENCE

KANAWHA HEALTHCARE SOLUTIONS (NOW HUMANA) – Marketing Administrator

HRXCEL, INC – Benefits Administrator

CANADA LIFE ASSURANCE COMPANY – Account Manager (Employer Benefit Sales)

HEARST CORPORATION – Benefits Specialist

SKILLS

Microsoft Outlook, Word, Excel, Office 365 Salesforce

ADP Workforce Now, ADP Enterprise Sharepoint

PeopleSoft Payroll & HRIS Oracle

WorkDay Smartsheet ServiceNow Ceridian Payroll & HRIS

EDUCATION

Wingate University Bachelor of Arts, Summa Cum Laude

Wingate, North Carolina Major: Human Services

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