Angela Contreras

**** **** ****** ** ******, TX *7338 Cell: 281-***-**** adp1mh@r.postjobfree.com

PROFESSIONAL PROFILE

Administrative and Training support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change. Works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Adept written and verbal communicator.

KEY SKILLS

Office Skills:

Bookkeeping QuickBooks AP/AR Customer Service Management Medical Records Management Appointment & Calendar Scheduling Executive & Administrative Support Organization and Transcription of Executive Board Meetings Inventory Maintenance Reports & Spreadsheets Data Entry (50 WPM) Event Planning Training Coordination Support Travel Coordination HR Support

Computer Skills:

Word Excel PowerPoint Access Outlook Windows Vista/XP MS Office Suite Proficiency in SAP Systems

PROFESSIONAL EXPERIENCE

FieldCore—GE Subsidiary, Houston, TX 01/2011—11/2018

Administrative Assistant

Demonstrated proficiencies in telephone and front-desk reception within a fast-paced environment, including accurate directing of incoming calls and visitors; and incoming/outgoing mail and packages, and facilities scheduling for training classrooms and meeting rooms. Followed company’s security guidelines for all visitors with sign-in log and managed all visitor/employee badges. Maintained cleanliness of reception area and break room. Ordered and received office and break room supplies.

Meticulously updated and managed employee and department directories for quick and accurate access to onsite and in-field employees. Maintained in excel forecasted projects on daily basis and sent updated forms weekly to management. Booked and set up conference rooms for meetings and arranged catering request for meetings. Assisted with team building event planning. Print and bind classroom materials for training classes. Coordinated two separate office moves and maintained office layout of assigned desk/offices of employees.

Excelled at providing support for large onsite and offsite training events including assisting with training event preparation and classroom set up, creating class rosters based on participant registration, onsite trainee registration, collecting and coordinating trainee expenses, providing support in organizing student and instructor meals and transportation for the duration of classes, and organizing entertainment events for participants of extended duration classes. Coordinated travel for field employees to and from jobsites and processed travel expenses. Supported HR with new hire documents, on-boarding new hires and assisted with timesheet corrections. Requested and processed PO’s for office purchases. Assisted manager with vendor contracts and maintained filing system for local office.

Dr. Michael McCann, DDS, Brazoria, TX 4/2008—9/2010

Bookkeeper/Office Administrator

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

Led successful digital conversion of bookkeeping records to QuickBooks; full charge processing of AP/AR, payroll, bank reconciliation, and deposits.

Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry patients; researched and rapidly solved problems.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

Bandera Farm Bureau Ins., Bandera, TX 4/2002 to 8/2007

Office Administrator

Communicated effectively with multiple managers and directors to arrange board meetings and organize special events. Established strong relationships to gain support and effectively achieve results.

Entrusted with office management and providing timely, courteous and knowledgeable responses to information requests; screened and transferred calls; and prepared customer correspondence.

Excelled in handling a variety of customer service and administrative tasks and resolving customer issues with expediency.

Successfully managed all aspects of accounting and payroll responsibilities

nWeekly and monthly reconciliation of bank balances; recorded general ledger entries

Meticulously handled multifaceted clerical tasks (e.g., data entry, filing, records management and AP/AR).

Maintained database and ensured the delivery of premium service to customers and claimants.

Quickly became a trusted administrator known for a “can-do” attitude, flexibility and high-quality work.

EDUCATION

Brazosport Community College, Clute Texas 2008—2010

Columbia High School, West Columbia Texas 1981--1985

References Available Upon Request