PROFILE

Recently moved from Gauteng to the

Northern suburbs of Cape Town,

Vierlanden – Durbanville.

Availability to start: Immediately

Transport: Own trustworthy vehicle

Experienced medical receptionist with

over 25 years’ experience in working

in medical settings. Skilled in

optimizing workflows by managing

patient files, physician schedules, and

appointments. Strong administration

skills, superb multitasking and

organisation skills, outstanding level of

accuracy and attention to detail,

excellent written and communication

skills, a caring and professional

customer service manner, reliable and

hard working.

Daily tasks include inventory

management, accounts receivable,

medical insurance prior approvals

and patient record management.

CONTACT

PHONE:

079-***-****

EMAIL:

adp1lf@r.postjobfree.com

COMPUTER SKILLS

Pastel, Payrol, Excel, Word, Outlook,

Eminance, Good X, Elixir, Medi Edi,

Mass, Medad.

MARIANA

ENSLIN

MEDICAL RECEPTIONIST EDUCATION

HIGHSCHOOL PRETORIA-WEST

Matric 1978

WORK EXPERIENCE

MARIET DU PLOOY AUDIOLOGISTS RECEPTIONIST

January 2013 – August 2021

Main Tasks and Responsibilities:

Greet and welcome patients.

Collect personal and medical information.

Schedule, reschedule and verify patient appointments. Answer telephones and handling general client queries. General typing, scanning, emailing, filing and phoning. Client revaluations & correspondence.

Scheduling appointments and diarising meetings,

workshops and events for audiologist.

Creating and amending Company templates.

Communicating with Insurance and legal companies.

Drafting and sending of Client correspondence via

hardcopy and email.

Maintain holiday and wage records (including annual leave, sick leave etc.).

Attending meetings and taking notes.

Maintaining client record database.

Administration support and office management.

Organise and arrange deliveries and couriering.

Manage office and medical supply inventories

(hearing aids, swim plugs etc).

Organize supplies in stockroom and exam rooms.

Use Eminance Software.

Keep records and statistics of baby hearing tests for 3 hospitals.

Petty Cash reconciliation.

DOCTORS’ JOUBERT, SCHNEIDER AND VAN HEERDEN

PRETORIA EAST HOSPITAL (RECEPTIONIST – HOSPITAL CASUALTY DEPARTMENT)

July 2010 – December 2012

Main Tasks and Responsibilities:

Greet patients and collect personal and medical

information.

Schedule appointments with secondary care

providers.

Coordinate physician schedules and maintain

patient flow by communicating patient arrivals or

delays.

Use Med EDI software to manage and update

patient records and files; reinforce and uphold

patient confidentiality.

Liaising with Medical Funds to determine patient

benefits.

Performed the tasks of scanning and renaming patient medical records.

TEMPORARY POSITION - MEDICAL PRACTITIONERS (INTERCARE AND DR. J CILLIE - GYNECOLOGIST) – RECEPTIONIST

2009 – 2010

Main Tasks and Responsibilities:

Provide full front office receptionist and

administrative support for healthcare practitioners. Register and process patients.

Verify accuracy and completeness of patient

information and Medical fund documentation.

Handle Medical Aid authorization and verification. Operating Theatre bookings.

Schedule, reschedule, and verify patient

appointments.

Schedule appointments with external providers ie

anesthetist and day clinic.

Handling Tokograaf.

Maintain and manage patient data base on Good X.

Report statistics as requested.

Answer and transfer calls.

Deal with inquiries and requests.

DR MARI BOSMAN (PSYCHIATRIST) - PERSONAL ASSISTANT Nov 2006 - May 2009

Effectively handled all administrative functions - telephone, fax, email, and filing.

Schedule, reschedule, and verify patient

appointments for consultations and briefing sessions. Schedule and book hospital consultations for doctors. Use Medad software to manage and update patient

records and files.

Printing and distribution of patient accounts.

Typing Medical reports, Sick notes, references, Law reports.

Liaising with medical funds to determine patient

benefits and obtain prior approval.

GG DEVELOPMENT (TZANEEN) – ADMINISTRATIVE ASSISTANT 2002 – OCTOBER 2006

Effectively handled all administrative functions - telephone, fax, email, and filing.

Receiving and processing orders

Debtors and Creditors reconciliations - Pastel accounting software.

Wage administration.

Leave administration.

Fleet management

Dr DJ Venter, LGD Wessels and PC Grey – Receptionist April 1996 - September 2001

Effectively handled all administrative functions - telephone, fax, email, and filing.

Operating theatre bookings.

Booking assistants and anesthetists.

Use Mass software to manage and update patient

records and information.

References

Will be provided on request.

Contact this candidate