VONNIE J. KOPP

adp1kt@r.postjobfree.com 360-***-****

Executive Assistant Event Planner Hospitality & Guest Services Management & Sales

CAREER PROFILE

●Diverse background in hospitality, travel, catering, property management, childcare and healthcare industries.

●Has provided extensive experience in executive administrative assistance, management, marketing, sales, public speaking and customer support.

●A self-motivated, detail oriented professional possessing strong communication, organizational, problem solving, and time management skills with particular expertise in development of long term relationships with clients.

●Strong multi-tasker with solid follows through. Committed to quality.

●Diplomatic, articulate communicator and astute listener. Computer literate in Opera, Renovations, Word, Excel, Outlook, Publisher and PowerPoint.

PROFESSIONAL WORK EXPERIENCE

Administrative Assistant/Receptionist Windermere Real Estate Lynnwood, WA 07/16 to Present

Maintain monthly accounts payable and financial records as well as weekly billing of vendor and agent charges in ReaLedger.

Create and sustain listings, sales and personnel files and maintain and distribute weekly statistical reports.

Record and maintain receipts of commission and earnest money, research and check in with various Title & Escrow and mortgage companies.

Proof read all advertisements from Seattle Times and the Everett Herald.

Responsible for office inventory, ordering and stocking, including all Windermere forms and sales literature for Northwest Listing service and Windermere E-Store.

Work closely with listing brokers and agents to coordinate weekly tours.

Executive Administrative Assistant Poco Diablo Resort Sedona, AZ 10/11 – 1/16

●Native American owned resort - Yavapai

●Assistant to General Manager, Catering Manager and Sales Manager with marketing efforts, research and scheduling.

●Have a rich technology skill set as well as proficient in Microsoft Office Suite products

●Compiled data bases, prepared paperwork for resort distribution. Scheduled and coordinated with outside vendors for event deliveries, setup and teardown and property update and repairs.

●Consistently and quickly produced client ready materials, reports, invoices and communications as required.

●Prepared, edited and routed documents and correspondence to management staff and owner in a variety of formats.

●Assist with overflow, special projects and day to day tasks as needed while maintaining a high level of integrity and discretion in handling sensitive and confidential information.

●Conducted site tours of property for prospective clients for wedding venues as well as meet and greet for current clients and guests.

●Ordered, distributed and inventoried all supplies for department managers and staff.

Personal Chef Sedona, AZ 03/11 – 1/16

●Prepared weekly meals for clients specializing in diabetic, vegetarian, vegan and gluten free entrees, salads & desserts.

●Cooked holiday banquets and buffets for senior community centers.

●Ran dessert booths for annual Celtic Harvest Festival at resort and sold homemade food items at local holiday bazaars.

Innkeeper & Cook Inn at Oak Creek Sedona, AZ 04/10 – 10/11

●In charge of reservations, tours, housekeeping staff, deposits, payments and accounting records on computer.

●Prepared three course breakfasts, afternoon hors d'oeuvres and desserts daily for guests at the Inn.

Retreat Coordinator Sedona Soul Adventures, Sedona AZ 01/10 – 10/10

●Responsible for the step by step details creating a personal retreat custom made to the individual.

●This included contact with the client as well as multiple practitioners to provide them with the most satisfactory experience.

●Duties included assisting clients with travel and accommodation reservations.

Day Care Associate Emily Ellison Everett, WA 05/06 – 01/10

●Complete care of 3 children ages newborn to age 8.

●Other responsibilities included meal preparation, light housekeeping, running errands and educational activities such as reading, computer and helping with homework.

Resident Manager S-J Management, LLC, Woodbrook Apartments Everett, WA 09/02 – 05/06

●Maintained and managed 100 unit apartment complex.

●Responsibilities included collecting/depositing of rent, move-ins/move-outs, collections of past due accounts, utilizing month end closing, resident retention, develop marketing strategies, supervision of staff, and extensive AMSI computer use.

Marketing Manager Parker Cruise & Tour Kirkland, WA 03/01 – 09/02

●Responsible for negotiating cruise line contracts, marketing and sales of cruises for groups.

●Acted as a liaison between employer and cruise lines establishing contractual agreements as well as insuring the timely release of all inventory held. Responsible for all marketing aspects including print and radio.

EDUCATION

World Leisure Travel Academy, Issaquah, WA Travel School Diploma

Washington College of Business, Seattle, WA Medical Asst. Certification

Shoreline CC, Shoreline, WA Business and Marketing

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