Regina Gonzalez

**** ****** ****

Saint Paul, MN 55106

612-***-****

adp1kg@r.postjobfree.com

Canteen Vending / Cashroom Attendant - October 15, 2018 - Present

Process and deposit all monies for the entire branch in Saint Paul/ Mpls area.

Daily balance out the cashroom and make sure that service techs have enough change to fill

coin orders. Purchase money from the Federal Reserve for future coin orders for the company.

Education: General courses, Computer, Typing - Johnson High, St. Paul, MN 55106

General Secretary - Typing, Business Math, Business Communications, St. Paul College

Experience: 3M Administrative Assistant I / Aerotek 1 year assignment March 15,2017 - March 15, 2018

Strong Administrative and Coordination skills to complete activities, act independently on standard procedures and handle non standard situations through interpretation of office guidelines and administrative practices. Scan written materials including correspondence and varying complexity requiring detailed knowledge of departmental business, specialized vocabulary, and/or technical terminology. Distributes correspondence and materials as needed for meetings and presentations.

The House Boardshop / Active Sports Inc. DBA / Little Canada, MN 11/4/2013-1/12/2016

Receptionist: Answer phones for an extreme sports store locally owned. Other misc. office duties such as: Filing, typing word documents, mailing out documents, copying documents, sending faxes, sign in guests. Signed for inbound and outbound returns, etc.

Forsythe Appraisals LLC : Order Entry/Status / Little Canada, MN 2/23/2012 - 10/2013

Enter orders into the computer for each appraiser based on client needs and or special instructions. Update clients through email or through telephone conversations. Follow up with appraisers and colleagues to ensure efficient report deadlines are met.

Denny Hecker Toyota- St. Paul, MN

Host/Greeter-6/10/07-4/13/09

Host potential car buyers and service customers. Including training employees in snack bar

area. Ordering food service products every week. Daily cleaning, cooking and customer

service. Hosting the New Owner’s Event once a month for new buyers. Helping out the Customer Relations Specialist get ready for events whenever needed.

Super America - St. Paul, MN

Customer Service Representative, Supervisor, Juanita Seib - 2/15/05 - 5/15/07

Checking in vendors’ weekly using scanner. Helping customers find what they need.

Cleaning store, put products away etc. Stocking shelves from back stock and

rotating products. Cashiering and balancing out registers.

Comcast - St. Paul, MN

Sales Account Executive, Supervisor, Byron Berry - 5/05/00 - 10/05/04

Answer customer's questions or concerns pertaining to cable accounts. Effectively

troubleshooting over the phone to resolve the issue. Process credit card payments

as well as check and savings withdraw over the phone. Stay within the departments

guidelines. Type up any escalations to appropriate departments. Up sell whenever

possible. Process return mail when departments’ phone line isn't busy. Noting all

accounts according to guidelines. Three years CSG and Informer experience.

All Incorporated - St. Paul, MN

Administrative Assistant, Supervisor, Sue Nord - 8/9/99 - 4/30/00

Answer phones as backup for Secretary. Filed all correspondence in alphabetical

order. Input in computer, all sales correspondence. Process company mail. Various

office duties. Typed up orders for service and repair. Processed cabinet orders as

shipments arrived. Log in times for all service technicians. Faxed all priority orders.

Distributed and opened all mail for company.

Rosemount National Bank - St. Paul, MN

Universal Teller, Supervisor, Tammy Klinkhammer - 12/9/98 - 6/29/99

Process all deposits and withdraws on system. Balance my drawer at cut off time.

Sell money to vault to meet insurance requirements. Process orders for all businesses

in area. Open and close checking and savings accounts. Open and close safety

deposit boxes. Count all money from the Federal Reserve. Special order cash so that

we have enough until next order.

US Bank N.A. - St. Paul, MN

Reject Re-entry Dept. /Proof Dept. 651-***-**** - 1993 - 1997

Process and balance savings credits and debits up to 1,875 items per hour. Must

balance at end of shift or would have to correct errors. Very fast paced and had to

be accurate. In Reject Re-Entry, I had to process all the items that were rejected in

the sorter machines.

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