Bibi Hosein 347-***-****

*** ******** ** adp1hu@r.postjobfree.com

Kissimmee, FL 34743

Summary

Energetic professional with experience as a bank teller and cashier establishing and maintaining positive customer relationships, planning and delivering effective sales strategies and monitoring the progress of new and existing financial products, receiving and recording cash and charge payments verifying and preparing daily cash transaction maintaining and balancing register and daily cashier charge activity prepare cash receipts for bank deposits prepare daily cash reports and balance the cash drawer reconcile cash, check and credit card receipts daily, investigate and resolve out of balance problems. Resolve customers’ service or billing inquiries, issues, or complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Essential Functions

●Knowledgeable general accounting principles

●Ability to prioritize, plan, and execute effectively

●Operations management and staff development

●Vendor and garnishment disbursements

●Process accounts payable and receivable

●Maintain company’s account ledger

●Perform inventory and quality control

●Profit and expenditure management

●Reconcile bank statement and accounts

●Prepare bank deposits and transaction

●Experienced with Touch Point Teller

●Experienced with Touch Point Sales

●Complex and conflict issue resolution

●Knowledge of Microsoft Office Software

●Assist and promote sales by creating merchandise store displays

●Monitor store premises and ensure facilities and grounds are kept in a clean, neat and safe conditions

●Communicate employee performance to General Manager for evaluations

●Responsible for staff compliance with the Customer Product Safety Commission (CPSC) and procedures for Public Protection

Knowledge, Skills and Abilities

●Process customer financial transaction within assigned limits and established guidelines and provide excellent customer service in completing transactions efficiently and in a friendly professional manner.

●Maintain a current knowledge of a new and existing products and services and participate in promotions and sales activities to ensure the bank's growth as well as support daily tasks that maintain optimal integrity of the Bank.

●Address customer questions, concerns and complaints, and refer to any unresolved grievances to the appropriate internal resources or departments for resolution and to achieve customer satisfaction.

●Balance ATM, process night drop, balance negotiable instruments, review end of the day’s report, verify travelers check stock, process returned mail, balance credit card machine, and monitor lobby rate sheets and brochures.

Balance cash drawer and teller transactions within established guidelines and perform cash handling functions in an accurate and secure manner for receiving, receipting and processing of payments. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or department store.

●Store items in an orderly and accessible manner in warehouses, back rooms, supply rooms or other areas.

●Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment

●Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.

●.

●Create work schedule, assign and direct work activities, process payroll, perform performance evaluation, discipline associates, address employee complaints, and resolve operational problems to increase revenue.

●Perform inventory and quality control of merchandise, verify the inventory for counts computation, discrepancies, errors, and damage, maintain the files of outstanding purchase orders and of invoices awaiting receipt of purchases or services.

Employment History

07/12/21-Present Bonnie Lees Cashier Kissimmee, FL

01/23/18-05/06/20 Wells Fargo Bank Teller Kissimmee, FL

03/03/16-10/23/17 Goodwill Industries

3rd Key Orlando, FL

2012-2015 Walgreens Store

Customer Service Clerk Kissimmee, FL

2008-2011 Capital One Bank

Bank Teller/Customer Service Queens, NY

2002-2008 Payless Shoe Store

Education

Cashier Supervisor Queens, NY

Covent Garden Secondary School ● High School Diploma

Georgetown, GY

Contact this candidate