JOSE ANDRES MONTENEGRO MORILLO
Date of birth: *0 August 1970
Nationality: Venezuelan/Trinidad resident DP: 858759F
Marital Status: Married
Address: ***, ********** *****, ******** ****, Edinburgh East, Chaguanas
Telephone: 868 – 3924966 mobile: 868-***-**** e-mail: ***********@*******.***
EDUCATION
* Defensive driving course by METRO DE CARACAS C.A.
* EFOFAC Armed Force Officials School, Fuerte Tiuna, Caracas – 1993
Business Administration
A Levels: Equivalent High School Diploma Maracay - Venezuela
Maths (A) English (B) Physic (B) Geography (A)
* Computer skills in Microsoft Word, Excel and Power Point
Corporate Training:
Industrial Security procedures, dangerous goods handling, general services of loading and unloading of freight and commercial airlines passenger baggage
Airlines American Airlines, Continental Airlines, Copa, Avianca, Aerolineas Argentinas
SUMMARY OF QUALIFICATIONS
Dynamic and creative professional with a solid understanding of public relations, teamwork and responsibility, using open communications
Prioritize projects and manage time effectively
Personable and outgoing.
Maintain excellent with staff, external and internal clients
Work well as part of a team and also independently
PROFESSIONAL EXPERIENCE
CHUNG LEE BAKERY
Sales Van Driver -Tunapuna - 01/2018 - 08/2019
Planning efficient delivery routes.
Daily sales deliveries to restaurants, parlours and groceries
Confirm orders and payment collection at time of delivery.
Maintain ongoing communication with the bakery.
ESTELITA’S - 10/2010 - 12/2018
Sales Manager - Chaguanas
Prepare and deliver quotes to clients.
Managing and motivating sales teams.
Developing pricing and marketing strategies
Ensuring the achievement of a high standard of customer service.
Managing store manpower effectively.
Identifying and winning new business opportunities within defined market sectors.
Identifying and pro-actively resolving problem areas.
Communicating with clients on a daily basis.
Carrying out team performance analysis.
EUROPEAN CONNECTION
Parts Manager -Valsayn - 10/2009 - 10/2010
Order, sale and distribute auto parts
Clear customs of received parts
Quotation of services
Manage customers invoices
Maintain direct contact with clients and dealers
Supervision of different department mechanics
Manage all services in the maintenance garage and purchasing
Prepared departmental reports for management
Prepared annual departmental budget
Ensured labor laws were adhered to
PIARCO AIR SERVICES
Lead Agent - Piarco airport - 06/2008 - 10/2009
Directed, watched over and coordinated the activities executed by the agents
Resolved passengers inquiries and issues
Ensured timely, accurate and up to date information were available to the public at all times.
Assigned the necessary personnel to the different areas by briefing them at the beginning of the work day, to ensure a smooth and efficient operation.
Ensures that flight dispatching is done according to the itinerary, while complying with company’s policies and procedures.
Made sure that the passenger boarding process was quick and orderly, according to the established procedures
SERVISAIR
Lead agent- Piarco Airport - 02/2008 - 06/2008
Supervised, coordinated and monitored a group of Passengers Service agents, making sure that the passengers receive the optimum quality service, through efficient and courteous attention, high the quality of services, applying company’s policies and procedures: the airport security policies and strategies of all airlines handled by Servisair
Validate the preparation of sales reports and makes sure that the resulting money was spent according to the Company’s procedures and standard.
INDER
Security Guard - Caracas - 04/2005 – 10/2005
Security officer in charge of the search and I.D verification of any person accessing to the Presidential area
AGS AIRLINE GROUND SERVICES
Crew Chief, Maiquetia Airport 1997 - 2004
Daily operations of loading and offloading of commercial aircrafts
Planning of schedules and daily assignments of all ground personnel
Training, technical support and assistance of employees in specific areas being qualified such as, heavy equipment handling and security controls
Serve as a liaison between management and the rest the staff and also handling different airport operations scenarios such as irregular operations, accidents and others