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Travel Consultant Accounting Technician

Location:
Bulawayo, Zimbabwe
Posted:
January 28, 2022

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Resume:

THANDANI SITHENJISIWE NYONI Nee - NCUBE (Marketing Professional)

++263*********, +263*********, +263********* adp19g@r.postjobfree.com

Bellevue, Bulawayo, Zimbabwe. Date of Birth: 03 November 1973

Female Zimbabwean with a valid Class 4 Driver’s Licence (due to identity theft It’s not wise to supply personal details like home address, id and Drivers licence nos)

Fluent in written and spoken English, Ndebele, Shona

PROFESSIONAL SUMMARY

Dear Client

Let’s start by developing your professional summary. I should be a quick summary of your skills and what you bring to the company.

Remember every individual has different specialisms, skills and experience therefore by explaining to the prospective employer what makes you stand out they’ll be able to get a fuller picture of what you could bring to their workplace so here I want you to state your preferred areas of brilliance in one sentence (aka professional abstract or branding statement) which you would like future employers to read first about you. PLEASE NOTE it is what you do best and should be the reason why they will say “I need to hire this person lets shortlist this CV for an Interview”. Remember it’s a competitive world out there so make sure you say things that will project you as a MUST hire person - MHP

Example

Extensively experienced (more than 10 years) Senior Executive with a history of award winning performance as a visionary leader offering expertise in profitable business growth, risk management, opportunity maximization, scaling company for exponential growth and digital transformation in the banking industry. Confident, tenacious with a proven track record for first class account handling and client satisfaction.

Now add your own here

Ambitious, goal oriented Marketing Professional offering expertise in complete as instructed above. (Do not worry about the wording I will do it.) My profession is mostly indoors, maybe we can talk of customer retention such that if our operations get back to normal those clients may come back. Attending to customer complaints and making sure they are satisfied at the end of it all.

VALUE PROPOSITION or TECHNICAL AND BEHAVIORAL COMPETENCIES (The reason why an employer you are applying to MUST STOP EVERYTHING else and read your CV & shortlist you for an interview)

In this section I want you to focus on your value proposition i.e. what you do best or simply your best foot forward. What attributes and competencies related to your profession can you add? Don’t worry about language I will word it nicely. I would say making the client feel very important. Listening to their propositions, suggestion in short listening to what they want

• Add 3/4 more bullets: focusing on general experience or technical skills that directly correspond to the jobs that you are seeking. What is your best foot forward? What would you like to be known for? What is it that you do best that companies will be willing to pay top dollar to have you on their team. Please reflect deeply about this question it is what sets you apart from the rest similar jobseekers (e.g. experience, compliance expertise, demonstrated results, etc. as demonstrated in examples below)

• Experienced in preparing, and conducting promotional activities and product distributions

• Strong data analytic skills to measure and report performance of digital marketing campaigns

• Effective Public Relations & networking skills to professionally exchange information with customers.

• Skilled in developing marketing materials that communicate brand value & generate sales leads

• Competent in creating and managing relevant and engaging digital content

• Now add 2 more bullets focussing on your Soft skills (e.g., relationship-building, vision, communication, leadership as demonstrated in the example Outstanding oral and written communication skills including the ability to communicate effectively with all community members

• Proficient in using Pastel, SAP, and Microsoft Office Suite (particularly strong in Excel)

HIGHLY SKILLED IN

Please reflect deeply here and list 12 AREAS or TASKS you are EXTREMELY GOOD AT as an Marketing Professional which act as REASONS (why a company/organization should hire you as exemplified below (focus on the main expected capabilities of your profession AKA KEY RESULT AREAS and other skills you may good at i.e. from your previous qualifications, or experience - focus on outcome competences from your experience and studies

• Business Development

• Customer relationship management

• Developing corporate brands

• Event planning and Execution

EDUCATION, TRAINING, & CERTIFICATIONS

• 2021: Holder of Master of Business Administration Degree where did you study NUST

• 2016: Bachelor Of Commerce Honors Degree In Entrepreneurship where did you study this LUPANE STATE UNIVERISTY

• 2011: Higher Diploma in Marketing Management Institute of Administration and Commerce

• 2012: Registered Accounting Technician with the Institute Of Certified Bookkeepers

• 1990: 6 Ordinary Level Passes including Mathematics & English Language

WORK EXPERIENCE

BUQCAT JANUARY 2007 to date

• Promoted to Supervisor: Bulawayo office: August 2015 – to date

• Joined as Accounting Officer: 2007 – 15 August 2015

Supervisor at BUQCAT Bulawayo office: August 2015 – to date

Main Duties, Responsibilities & Achievements

• Put these duties or responsibilities in order of importance. Recruiters are very busy and spend just about 10 seconds on a CV to decide whether it’s important for them to read it further and short list you. It is therefore prudent that you put the most important aspects of your job first.

• REMEMBER You do not always have to list everything in your contract (5 -7 bullets of both what you did and achieved is enough) so I want you to look at these job descriptions and ask yourself what did I do in my most pertinent job that my future employer may be interested in or the job advertisement you are responding to. This is what I want you to add

• Handling customer queries and complaints,

• liaising with companies,

• handling agents and other service providers,

• check on revenue collection and expenditure for the station,

• Check on compliance to standard operating procedures by staff and all service providers.

• Marketing visits to our clients, attend to airport challenges especially when having long delays or cancellations of flights.

• Meet VVIP and VIP charters and see them off.

• Preparing weekly and monthly business performance reviews for the area

• Focus on details of your achievements as instructed below (Evidence is loud)

• When considering new job openings, at senior level I want you think if the tasks enlisted above present you as a responsible person who can head and lead a senior post. If not do a deep dive exercise explained below

• You have been with this organization for some time now. I want you to do a deep dive and come up with some of your highlighted successes which prove you are good at what you do and that you would be an excellent pick for the next employer. Use the guided questions below

Think about these questions and answer them as best to your knowledge as possible

• Can you prove you are an achiever by indicating things you have done there so far that have made a significant difference to the organization since joining it?

• What were your achievements and can you quantify them? (achievements are benefits the company enjoyed because you worked there) What do they remember you for?

• Did you introduce, or modify anything that contributed positively to the organization

• In what unique ways did you help them make or save money?

A few notes to guide you into detailing your cv the way I want it

In marketing quantification adds weight and impact to the Achievements section of CV. The idea is provide evidence of your ability by quantifying the work that you handled and the degree to which you made a difference. The best achievements say what you did and how it changed an existing situation for the better, and by what amount.

This helps the employer to envisage what you might be able to do for their organisation, if you are appointed. Achievements are powerful and do more to sell you than perhaps any other part of your CV. For example, an achievement might read as follows:

• Undertook comprehensive overhaul of corporate credit policy to successfully reduce bad debt rate from 2.5% to 1.2% during the last 6 months.

• Managed accounts receivable and through robust approach to customer relations, reduced credit period from 90 to 60 days.

A few notes to guide you into detailing your cv the way I want it

In marketing quantification adds weight and impact to the Achievements section of CV. The idea is provide evidence of your ability by quantifying the work that you handled and the degree to which you made a difference. The best achievements say what you did and how it changed an existing situation for the better, and by what amount.

This helps the employer to envisage what you might be able to do for their organisation, if you are appointed. Achievements are powerful and do more to sell you than perhaps any other part of your CV. For example, an achievement might read as follows:

• Undertook comprehensive overhaul of corporate credit policy to successfully reduce bad debt rate from 2.5% to 1.2% during the last 6 months.

• Managed accounts receivable and through robust approach to customer relations, reduced credit period from 90 to 60 days.

Accounting Officer at BUQCAT JANUARY 2007 – 15 August 2015

Main Duties, Responsibilities & Achievements

• Banking of cash and processing of sales returns,

• debtors reconciliation and passenger statistics,

• following up of under-collections and R/D cheques,

• accounting of ticket stocks, accounting of all petty cash issued to the office and

• Maintaining the assets register for the office.

• Think about these questions and answer them as best to your knowledge as possible

• Can you prove you are an achiever by indicating things you have done there so far that have made a significant difference to the organization since joining it?

• What were your achievements and can you quantify them? (achievements are benefits the company enjoyed because you worked there) What do they remember you for?

• Did you introduce, or modify anything that contributed positively to the organization

A few notes to guide you into detailing your cv the way I want it

Quantification adds weight and impact to the Achievements section of CV. The idea is provide evidence of your ability by quantifying the work that you handled and the degree to which you made a difference. The best achievements say what you did and how it changed an existing situation for the better, and by what amount.

This helps the employer to envisage what you might be able to do for their organisation, if you are appointed. Achievements are powerful and do more to sell you than perhaps any other part of your CV. For example, an achievement might read as follows:

• Undertook comprehensive overhaul of corporate credit policy to successfully reduce bad debt rate from 2.5% to 1.2% during the last 6 months.

• Managed accounts receivable and through robust approach to customer relations, reduced credit period from 90 to 60 days.

Travel Consultant at Air Zimbabwe September 2003 –December 2006

Main Duties, Responsibilities & Achievements

• Providing information on flight arrivals and departures to customers,

• processing bookings from Travel Agents, government, business houses and the public,

• providing information and fare quotations for all bookings,

• processing prepaid ticket advices and refunds,

• Issuing tickets and completing sales reports.

• Think about these questions and answer them as best to your knowledge as possible

• Can you prove you are an achiever by indicating things you have done there so far that have made a significant difference to the organization since joining it?

• What were your achievements and can you quantify them? (achievements are benefits the company enjoyed because you worked there) What do they remember you for?

• Did you introduce, or modify anything that contributed positively to the organization

A few notes to guide you into detailing your cv the way I want it

Quantification adds weight and impact to the Achievements section of CV. The idea is provide evidence of your ability by quantifying the work that you handled and the degree to which you made a difference. The best achievements say what you did and how it changed an existing situation for the better, and by what amount.

This helps the employer to envisage what you might be able to do for their organisation, if you are appointed. Achievements are powerful and do more to sell you than perhaps any other part of your CV. For example, an achievement might read as follows:

• Undertook comprehensive overhaul of corporate credit policy to successfully reduce bad debt rate from 2.5% to 1.2% during the last 6 months.

• Managed accounts receivable and through robust approach to customer relations, reduced credit period from 90 to 60 days.

EARLIER WORK EXPERIENCE

• Secretary to the Area Manager Air Zimbabwe Bulawayo Town office: October 1999 - August 2003

• Receptionist/Secretary Orion College: July 1995 – September 1999

SPECIAL ACHIEVEMENTS, & ADDITIONAL INFORMATION

• What awards have you received (List them simply like this: Award Name, Awarding Body, Year)

• What publications, articles, blogs etc. have you written before

• Are you a member of any professional or academic bodies (e.g. Member of the Zimbabwean Psychological Society add member no, or Fellow of the Financial Planning Association of Zimbabwe or the National Association of Sales Professional. Add details as below

• Affiliate Member of Chartered Institute of Marketing CIM UK. Membership No: 14413766

• Have you attended or presented at any national or international conference?

• Did u present at any of these if conferences if so state them as presented at conference add title of your paper (specify which of these you participated and presented)

REFEREES

Referees are an important part of the recruitment cycle. Companies will want to verify your experience with previous employers and colleges so make sure you put names of people that either know you very well or will remember you well enough to comment positively on your behalf. It means before you put them as referees you have approached them formally to request them to act as your referee and have given you their personal details as follows

Name

Post at work

Name and address of company

Telephone no (Landline No & Extension)

Cell number

Email address

In recruitment it is more authentic it you capture the work numbers and emails, this confirms the person really works there, if they no longer work there you can state Former….followed by their post

Choose at most 3 – 4 relevant and contactable referees who are likely to say good report on your behalf. Add their details as instructed above

Mrs. Virginia Mugari

Regional Manager – National Indigenisation and Economic Empowerment Board

Bulawayo

Mobile: - 002***********

Mr. B. D. Mpofu

Lupane State University

Lecturer Human Capital Development

Mobile:- 002***********

NB The areas highlighted in RED are PRIORITY AREAS such that when attended to will help your CV become noticeable. I highly encourage you to attend to these areas with diligence. There is no value in rushing to send this back if these areas have not been adequately attended to.



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