CURRICULUM VITAE

Cassady Shunmugam

Certificates will be supplied on Request

Cassady Shunmugam

** ****** **

Dinwiddie

Germiston

1401

* ******** ****

Dear Madam/Sir

I am writing to apply for the position vacancy, as currently been advertised.

My qualifications (as shown in my CV) and professional work skills would make me an ideal candidate for consideration. I am an enthusiastic individual that has good social skills, disciplined, professional and have a great desire to achieve my given goals. I do believe that I would fit well into the company’s culture and will contribute to the ongoing success of the company by working according to its strategic objectives.

I am now looking to achieve the success of a career for myself and I am eager to speak about this position in more detail should I be contacted for an interview. In support of my application I have attached my CV details. It shows that I will bring important skills to the position, including:

Prioritizing

Communication

Multitasking

Technical skills

Initiative and problem solving abilities

Interpersonal skills

Organization

Reliability

Time management and dedication

I look forward to hearing from you and discuss how my combination of skills can add value to the company. Thank you for your considering my application.

Yours Sincerely,

Cassady Shunmugam

Cell: 076-***-****

Personal Details

Name:

Cassady

Surname:

Shunmugam

ID Number:

000**********

Sex:

Female

Nationality:

South African

Marital Status:

Single

Number of Dependents:

0

Religion:

Christian

Health:

Excellent

Driver’s Licence:

Yes

Languages:

English & Afrikaans

Tel. Numbers:

076-***-****

Physical Address:

37 Brenda Rd

Dinwiddie

Johannesburg

Alternative Contact:

Home: 011-***-****

Education Qualifications

Last School Attended : Afrikaanse Hoërskool Germiston

Highest Grade Passed: NSC Matric (2017)

Subjects:

Afrikaans

Mathematics

Physical Sciences

Life Sciences

English

Life Orientation

Computer Applications Technology

Tertiary Qualifications

1.College:Skills Academy (2019)

Qualification: Receptionist Proficiency Certificate

Courses (completed):

Introduction to Business English

N4 Computer Practice

Communication Skills

Organisational Skills

Telephone Courtesy & Customer Service

1.College: Damelin Business School (2020)

Qualification: HR Management Nated Diploma

Subjects (completed):

Entrepreneurship and Business Management N4 Management and Communication N4

Personnel Management

Introductory Computer Practice N4

Personnel Management N5

Labour Relations N5

2.College: Boston City Campus

Qualification: HR Diploma

Subjects (Completed):

Academic Literacy

Human Resources Management & functions

Computer Literacy 1

Public Relations

Fundamentals of Accounting

Fundamentals of Applied Psychology

Principles of HR Training & Development

Computer Literacy 2

Computer Literacy

Microsoft Office

Access

Microsoft Word

Internet

Microsoft Excel

E-Mail

PowerPoint

Sage Pastel

Microsoft Outlook

Extracurricular Activities in High School:

Athletics (grade 8-10):

oHurdles

oLong Distance Running

oSprinting

Tennis (grade 8-10)

Achievements in High School:

Distinction certificates (grade 8):

oEnglish

oLife Orientation

oArts and Culture

Distinction certificates (grade 9):

oLife Orientation

oArts and Culture

Mr. and Mrs. Aghie Awards (grade 9 and 10)

School Prefect: Grade 11 and 12

Shadow Experience:

1.Type: Reception and admin work

Institution name: University of Witwatersrand

Address: 26 Jorissen St

Johannesburg

2001

Date: 2018-2021

Description: I did shadow experience over typical responsibilities of the job which included:

Answering calls, taking messages and handling correspondence

Filing

Prioritizing work loads

Compiling reports

Organizing meetings

Maintaining diaries and arranging appointments

Logging bills and expenses

Meeting and greeting clients

Recruiting, training and supervision of junior staff

Managing databases

Implementing new procedures and administrative systems

Liaising with relevant clients

Employer contact details: Candice- (011-***-****

2.Type: Physiotherapy

Institution name: Netcare Garden City Hospital- Physiotherapy Department

Address: 35 Bartlett Road

Mayfair West

Johannesburg

2092

Date: September 2019

Description: I have job shadowed the work of a physiotherapist that deals with a wide range of types of physiotherapy such as:

Cardiorespiratory physiotherapy: improve or prevent the symptoms of conditions such as chronic bronchitis, asthma etc.

Musculoskeletal physiotherapy: treating muscular issues such as sprains, strains, posture issues and back pains

Geriatric physiotherapy: complex movements and needs of older adults

Neurological physiotherapy: targets disorders affecting the nervous system including strokes and brain injuries

Pediatric physiotherapy: rehabilitating children after certain injuries or diseases, or helping to improve their mobility through infancy

Rehabilitation and pain management: introducing exercises to manage and reduce pain after surgeries, injuries or illnesses

Women’s health: helping to treat conditions related to the female reproductive system, child birth, prenatal and postnatal care.

I have learned that the duties and responsibilities of a physiotherapist is to:

Diagnose, assess and treat problems

Treat patients with dignity and respect, always make them feel comfortable

Encourage exercise and movement amongst the patients

Work with patients with a variety of conditions, acknowledging that some of them may end up needing weeks or months of treatment

Advising patients on leading a healthy lifestyle

Communicating effectively with patients by keeping up to date with developments in their treatment

Keeping reports on patients and their progress

Being compassionate, caring and patient.

Employer contact details: Mark Govender- (011-***-****

Email: adp16u@r.postjobfree.com

Work Experience:

1.Type: Filing

Institution Name: University of Witwatersrand (Technical Security Solutions Office)

Date: 2018-2021

Description:

Filing of receipts

Processed application forms

Queries from Wits students.

Employer contact details: (011-***-****

2.Type: Call Centre Agent for Sanlam Indie

Institution Name: I-talk Financial Services

Date: June 2021

Description:

Make calls to clients to sell them my product and address any objections and needs they may have regarding this product

Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued

Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed

Build lasting relationships with clients and other call center team members based on trust and reliability

Utilize software, databases, scripts, and tools appropriately

Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service

Make sales or recommendations for products or services that may better suit client needs

Take part in learning opportunities to expand knowledge of the company

Adhere to all company policies and procedures

Report to the allocated Call center team leader on a daily basis.

Employer contact details: (011-***-****

3.Type: Temp Personal Assistant

Institution Name: Kai Schmidt Jewelry

Date: 2 September 2021

Description:

Handling orders from clients

Typing out Valuations of client orders for insurance purposes

Handling Customer and trade client invoices

Book keeping and receipts of payments

Handling petty cash

Handling customer and trade client statements and deliveries

Handling overtime of employees

Handling Leave of employees

Filing invoices, statements and receipts

Handling orders of materials and equipment used for customer orders

Running errands such as picking up jewelry from clients that need to be remodeled or repaired and delivering orders to clients.

Employer contact details: (011-***-****

Contact this candidate