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No 1 Customer Care

Location:
Mumbai, Maharashtra, India
Posted:
January 28, 2022

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Resume:

Curriculum Vitae

RAJESH P. ARWANKAR

***, *** ***** **** ********** SRA Bld No 1

MG Rd No 1 Behind Samta Krida Bhawan

Kandivali (W) Mumbai 400067.

Contact no : 981-***-**** / 916-***-****

Email Id : adp15s@r.postjobfree.com

OBJECTIVE

I am seeking a challenging position with a company that is rapidly expanding and offers good advancement potential. I would like to obtain a position where my academic achievements and experience will be utilized to maximum mutual benefits.

SELF PROFILE

I am a hardworking, self-motivated person and I learn from my experiences.

I welcome criticism and work towards improving myself continuously. Honesty, sincerity and respect for others are the values I have learnt in my life.

PROFESSIONAL EXPERIENCE

Worked in Navkar Business service. As Account Payable.

Worked in MEP infrastructure Pvt Ltd. From (January 2021 to August 2021)

As Auditor.

Maintaining Mis Reports

Promoted as Assistance Manager in Thomas cook I Ltd in March - 2017.

Worked as Customer Relation Executive (C.R. E) in Dept. (As Invoicing, Billing) in Thomas Cook Ind LTD. From 03 Sep 2012 to 20 July 2020.

Department: Leisure Travel Outbound (Airlines Mis Reports & Tax invoicing department).

Work Experience: -

Total Work Experience: - 12 Years+.

Thomas Cook I Ltd.

Duration: 03 Sep 2012 to 03 July 2020.

Maintaining MIS Report for PAN India, Sales report & Airline wise report.

Preparing and Maintaining Excel Sheet for tickets Issued & Doing invoicing in Portal.

(Account Payable, Account Receivable.) clearing out Standing of Invoicing.

Working on software LTOB (Leisure Travel out Bound & BVMC Board Vision Management Centre).

Taking Refund Report with LCC A/C Team..

Group tickets Sale invoice for Pan India & refund (EMD).

Invoicing against with GST & TDS. Worked as GST & TDS.

Taking Repot on weekly Basis of ADM on BSP.

To maintain records of all tickets issued by Non-BSP & Raising credit note & Debit note.

Clearing reconciliation of tickets issued, & refunded, deposits paid to Airlines with Accounts department.

Good Knowledge of Capping for Airline Int & Dom.

Coordinating with Sale staff for New BFN.

Making funding payment Requisition of LCC Coordinating with A/c Team.

For Airline – Air Asia, Indigo, Spice Jet, Mystify, Flight Raja Travels.

Nil Pendency for file (Close file).

Giving Exit Clearance of Staff, if any pendency on staff name taking initiative to clear the pendency.

Conducting Training for New Staff..

Shopper Stop Ltd.

Duration: 11 June 2006 to 1st Aug 2012.

Designation: Worked as a Customer Care Associate (C.C.A) in Dept. (Retail Sale)

Worked as Billing, Cashier. (Worked as Senior Cashier In Shopper Stop) from 2009 to 2012.

Handling Cash count.

Good knowledge of E.D.C machine.

Maintaining day to day work in excel sheet.

Take initiative of cashiering & customer Satisfaction.

Making Payment to Bank.

Raising r note against sale.

Conducting Training for New Cashier.

Inward & outward stock.

EDUCATION QUALIFICATION

STANDARD

BOARD/ UNIVERSITY

Remarks

S.S.C.

MUMBAI BOARD

Passed

H.S.C.

MUMBAI BOARD

Passed

B.COM

MUMBAI UNIVERSITY

Passed

COMPUTER SKILLS

Excellent with Microsoft application such as Word, Excel, & Advance Excel Tally. Erp9 (V-lookup) Pivot, outlook BVMC & LTOB

English Typing Speed @25 w.p.m.

Strengths: -

Have good strength of adaptability.

PERSONAL DETAILS

FATHER NAME : Purushottam P. Arwankar

DATE OF BIRTH : 07-05-1984

NATIONALITY : INDIAN.

MARITAL STATUS : UNMARRIED

GENDER : MALE

LANGUAGE KNOWN : ENGLISH, HINDI & MARATHI.

HOBBIES : LISTENING MUSIC, PLAYING & WATCHING CRICKET..

SINCERE NOTE OF THANKS

I sincerely thank you for spending your valuable time in reading about me, in this resume, and expect that a positive attitude has been communicated to you regarding me.

I assure you that if granted an opportunity, I will work with all my sincerity, honesty, enthusiasm, and will work hard to attain common organization goal.

PLACE: - MUMBAI.

DATE: -

(Rajesh Purushottam Arwankar)



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