Anne Deschênes

*** ***** **** **** **, London, ON N6E 3C7

T: 519-***-**** E: adp0x2@r.postjobfree.com

Attention: Personnel Manager,

I am an accomplished sales strategist and solution-oriented supervisor/manager who thrives in a challenging, fast-paced environment where my performance directly impacts the bottom line. In addition, I have solid organizational, leadership, and decision-making skills that can make an immediate contribution to your operations and business development. Since I am a fully bilingual (French) person with a great command of English and possess hands-on experience working in diverse customer service settings for 18 years, I am confident in my ability to contribute effectively to the success of your company. Currently, I am seeking a position where I can continue to uphold strong sales and performance standards.

As a member of your team, I am confident that my innovative and results-focused approach would make a significant contribution to the continued success of your organization. My resume is enclosed for your review and consideration. I would welcome the opportunity to speak with you regarding current or future opportunities. Sincerely,

Anne Deschenes

Enc. Resume

Anne Deschênes

870 Jalna Blvd Unit 61, London, ON N6E 3C7

T: 519-***-**** E: adp0x2@r.postjobfree.com

Summary

Eighteen years of experience: Exceptional high-energy & Variety Sales Customer Service, with extensive professional experience and skills in. Executive Program Director, Manager & Coordinator for Exhibition Specialist/Trade Shows, Worldwide Sales Representative/ Technical Solutions, Stock Supervisor, Networking/Advertising/ Events Specialist/ B to B Sales. In addition French and English Translator, Manager: providing one on one training and in charge of a team. Areas of Expertise

Customer Service:

● High energy, strong communication, interpersonal, and listening skills

● Interacted with guests, while managing accounts and resolving big issues

● Proposal Development Strategic & Consultative Selling

● Gathered information to meet and implement client’s needs for hotel vacation, resolution specialist

● Easily build rapport, trust, and confidence with customers and exceed high volume sales

● Proven ability to work with challenging customers and resolve conflicts

● Bilingual French & English Translator: Strong communication skills, Professional Interpreter Time Management and Organization:

● Connecting with space venue owners /caterers/suppliers/general staff and contractors.

● Proficiently handling highly sensitive information in a rapidly changing environment

● Maintained attention to detail while successfully managing multiple tasks and deadlines

● Planned and facilitated logistics, independently prioritized work to stay on track and meet time-sensitive deadlines with the ability to perform in very high-volume work environments

● Supervising and Managing a team of their tasks and duties at the event shows from begging to end.

● Computer Skills: Email, Social Media, Excel, Microsoft Office/Word, Google Docs/ Meet... Management/ Leadership:

● Directed, Organization in designing/planning/ decorating of Special Events, Exhibitions &Trade Shows

● Ability to handle pressure and make sound split-second decisions

● Fairweather Stock Supervisor & WindowVisual Merchandising Mannequin for sale allurement attraction

● Trained, monitored, mentored, and supervised a team of individuals & prioritized Safety Practices

● Catering Weddings and Banquets; directing staff & appointed as Head Caterer, special guests of honor

● Mediated employee and customers complaints to successful outcomes (Meetings/Calls/in-person)

● Proficient with serving global VIP customer members and hotel managers reservations and solutions

● Regards to co-workers as a conscientious and helpful Team-Member/Leader

● In Ottawa, I proactively assessed situations to operational issues: Permits for indoor/outdoor Venus, Licensing Permits, Construction Development set up structures and takedown, Pre-Show B to B Both Sales, Trade Show designs & Event ticket both pre-sales, for Exhibitions Shows, Advertising Sales: In Ottawa newspapers & Radio Stations. Anne Deschênes

870 Jalna Blvd Unit 61, London, ON N6E 3C7

T: 519-***-**** E: adp0x2@r.postjobfree.com

Education

● TICO Education Standards Travel Counsellor Certificate, Olivers Learning College 2021

● TICO Education Standards Travel Supervisor/Manager Certificate, 2021

● Intensive Seminars/Sales Techniques Courses/ Fashion Coordination, Marketing & Visual Merchandising (mannequins) with fashion artistry styles Window Displays 1996-2003

● American Sign Language Diploma, Algonquin College, Ottawa, ON, 1997-1998

● General Arts & Science Diploma, College Cambrian, Sudbury, ON, 1992-1994

● Ontario High School Diploma, French River Secondary School, Noelville, ON, 1984-1992

● I Won An Honorary French Fellowship and three other High Schools Bursaries in 1992 Work Experience

● Worldwide Sales Representative/ Technical Solutions, French Department, Marriott International known as Starwood Hotel Canada LTD, St.Thomas, ON, 2010-2015

● Home-Remote Appointment Setter, Canpages, London/ St.Thomas, ON, 2008-2010

● Technician Sales Associate & Visual Merchandising Moores Clothing for Men, Ottawa, ON,1998-2003

● Stock Supervisor & Visual Merchandising, Fairweather, Rideau Center, Ottawa, 1996-1998

● Executive Program Director, Manager & Coordinator for Exhibition Specialist/Trade Shows and One Canada Day Celebration Event: Formally known as (Variety show Ottawa Canada), 1994-1996

● Line cook/Prep work, A&W, Sudbury, ON, 1992-1994

● Ontario Ranger, Co-op with 4 school course credits, At Moose Lake Ontario, Summer, 1991

● Co-op Club Richelieu, Noelville Ontario, Helping The Elderly Community, Summer 1990

● Co-op Librarian Assistant, St Charles Public Library, in St.Charles, Ontario in the Summer of 1989

● Co-op Foodland: Working as a Produce Clerk and Cashier, St-Charles, ON, Summer of 1988

● Catering Weddings and Banquets At St-Charles Community Hall, St-Charles, ON, 1987-1992

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