Katly Toles
Chicopee, MA **020
adp0t4@r.postjobfree.com
adp0t4@r.postjobfree.com
Dear Sir or Madam:
We spoke briefly during the job fair. I’d like to give you a brief overview of my skills and experience. I am confident that I could bring value to your company. Of the many who will respond to your job posting, I am confident that few will be as qualified as I am. If you take a moment to review my qualifications, my resume will show that I am the best candidate for your position.
My previous experiences working as an Administrative Assistant gave me teamwork experiences. I have a good track record of accomplishing what I start and the determination to do it correctly. My qualifications make me a great addition to your team. During some of the time that I was not employed, I went to school and obtained my Associates Degree in Liberal Arts.
My enclosed resume will give you a better understanding of my background and skills. Please feel free to call at any time to discuss the requirements of this position. I am very interested in meeting virtually or in-person to review your needs and possible solutions I could bring to the table.
Sincerely,
Katly Toles
adp0t4@r.postjobfree.com
adp0t4@r.postjobfree.com
KATLY TOLES
(413) -777-8989 adp0t4@r.postjobfree.com / adp0t4@r.postjobfree.com Chicopee, MA
Supportive and Community focused administrator. Culturally aware and problem sensitive to the barriers and beliefs that may impact communication with and between internal and external clients. Highly skilled in active listening and able to conduct business in fluent English, French and Haitian Creole languages. Enjoys and encourages critical thought and strategies of inclusivity as tools to problem solving.
EDUCATION
WORK EXPERIENCE
Bard College
Associates Degree
2021
Massachusetts Career Development Institute
Office System Technologies
VOLUNTEER
College Peer Mentor Bard Microcollege Holyoke, 2019 - 2021
Pathfinder Guide
Hebron Bilingual Church 1972 - 1982
SKILLS
Languages
English - fluent
French - fluent
Haitian Creole - fluent
Professional
Public Speaking
Strong Interpersonal Skills
Critical Thinking
Problem Solving
Technical
Microsoft Word
Google Docs
Typing 50+wpm
INTERPRETER
Baystate Interpreters, Inc., Worcester, MA 2013-2016
Facilitated the interpretation, translation and re-communication of both verbal and written messages from one language into another. Delivered culturally competent care to non-English or limited-English-proficient patients, of French and Haitian descent, during pre-scheduled appointments. Ensured clients received consistently accurate and dependable interpretations of all healthcare communications.
DRIVER
MV Transportation, Chicopee, MA 2006-2007
Reliability transported disabled, wheelchair-bound, young and elderly clients to and from home, work, medical/other appointments in various cities. Executed accessibility processes and procedures. Operated wheel chair lifts. Delivered efficient planning and execution of punctual and safe drop off and pick up routes.
SECURITY OFFICER
Top Guard Security Company, Manhattan, NY 2001-2003
Completed 24 hours of basic and advanced security training. Maintained confidentiality of clients, visitors and staff while. Adhered to safety protocols while organizing and performing timely property searches.vertical and horizontal search of facilities. Highly skilled and situationally aware.
PROPERTY MANAGER
T & T Management, Brooklyn, NY 1993 - 1998
Supervised managerial and janitorial staff for several 56-36 unit buildings. Processed rental applications, conducted credit checks, and handled all existing accounts (credits/debits). Represented property owners as liaison to tenants during legal proceedings.
RECRUITMENT/SECRETARY
School of Human Services, Springfield, MA 1988 – 1992
Coordinated reception desk operations. Managed clerical work and reporting duties for 36 faculty members. Organized and managed calendars and reservation bookings for business travel. Assisted talent recruiters with enrollment sessions including conducting prospective student interviews. Created orientation promotion materials. French and Haitian Creole liaison for students and visitors when necessary.