PRISCILLA VERA A. QUAYE, CPM, CSM
**** ******* ****** ****, ******* GA. 30024
MOBILE 470-***-**** / email@example.com
Over 20 + combined years of experience in Project Financial Portfolio Management, Project Controls, Project Manager, PMO Strategies, & Project Budget Planning with successfully delivering projects in Banking, Insurance Industries, Telecommunications, Power systems & Energy and IT
Focused, dedicated, and highly motivated professional with proven track record of success in project financial management, supporting projects and programs, including budget control, production timeline, scope management, quality management, resource management, schedule management, communications management, and vendor contract management. Hands-on approach to team leadership and direction. Excellent communicator and relationship builder. Demonstrated ability to partner with customers to achieve their goals while advancing business opportunities
CORE KNOWLEDGE & SKILLS
Project Management/Change Management
Project Lifecycle Coordination & Management
Client Relationship Management
Ecosys / Ariba Financial / GL / Oracle AP
Primavera P3e, P5 & P6 / Planview
Customer Needs Assessment & Fulfillment
Team Training, Mentoring & Evaluation
Senior Executive Consultations/Collaborations
Cognos / SAP / ePurchase
Customer Service & Retention Improvement
MS Office Suites – Word, PowerPoint, Excel
International Vendor Management
IT PROJECT FINANCIAL CONTROLLER – Secure Revenue Services, GHANA December 2017 – August 2021
The Financial Officer provides financial advice and leadership to SRS Limited. The Officer oversees the finance department and is the chief financial spokesperson for the company. Controls the cash flow, monitors company liabilities and financial performances. Establishes and maintains business relationships with investment bankers, stakeholders, and other business executives. Assists the CEO on all strategic and tactical matters relating to budget management, cost benefit analysis, forecasting requirements and the securing of new funding.
Establish and execute plans for the provision of capital requirements
Negotiate procurement of debt, equity capital and maintain required financial arrangements
Monitor banking activities and ensures adequate cash flow to meet company’s requirements
Oversee all company accounts and establish a disaster recovery plan for Accounts Payable and Accounts Receivable.
Analyze business insurance plans and health care coverage and ensure for adequacy
Oversees the maintenance of all company assets, administration and HR activities
Oversees the management and coordination of all financial reporting processes
Oversees company’s budget process and financial performance
Assist the CEO on the strategic vision to include promoting stakeholder relationships on all levels, as well as assisting in the development and negotiation of contracts
In coordination with the CEO participate in developing new businesses, identifying new funding opportunities, drafting of prospective budgets, and determining cost effectiveness of prospective service delivery
Assist departments with operating budget to achieve the organization's mission and facilitate execution of staff succession and growth plans
Analyze the benefits of all prospective contracts and advise CEO on programmatic design and implementation matters
Travel outside country on behalf of the company to meet with Board Members/Executive Business Partners
Develop and maintain systems/procedures for internal controls to safeguard the financial assets of the company
Investigate cost-effective benefit plans and other fringe benefits to attract and retain qualified individuals
Assisted the CEO to develop and assist in the implementation of necessary salary incentives for staff
IT PROJECT FINANCIAL CONTROLLER – Coca Cola Company, Atlanta, GA. USA May 2014 – Jan 2016
Managed a project portfolio of 25 million Dollars of Services spend & stayed under budget for 90% of projects with the least # of defects. Proven success in developing and documenting best procedures & processes by introducing new policies. Improved project financial forecast by 75%, making project financials more accurate. Cultivated and maintained a positive rapport with executives, project teams, and clients. Established stringent operations budget to meet company expenses. Authorized request for proposal (RFP) and statement of work (SOW) documents used to obtain third-party services.
Implements program controls procedures to ensure the project meets cost/budget, schedule, and document management requirements in accordance with state and federal compliance requirements.
Develop and maintain a financial management system that effectively monitors actual results vs. budget & forecast yearly trends.
Ensure that all financial reporting and analysis are relevant, reliable, timely, and efficiently support decision making
Support financial planning and decision making related to IT projects, including software license renewals, software development and infrastructure projects & resource capacity and utilization.
Participate as valuable member of IT functional management team to oversee delivery of project pipeline to meet operational and financial expectations.
Ensure that business processes and financial practices follow corporate policies and partner with functional leaders to identify and manage business risk.
PORTFOLIO PROJECT MANAGEMENT - SunTrust Bank Inc., Atlanta, GA. USA May 2009 – July 2013
Managed multiple projects within an IT portfolio. Lead Project review sessions with Project stake holders to discuss budget, schedule, and technical performance. Coordinate and approve Statement of work (SOW) and operating budgets and financial terms/conditions of subcontracts.
Created & Maintained Work Breakdown Structure for projects in Oracle Primavera P6 based on project work estimates and work roles provided by portfolio management, which resulted in generation of labor cost forecasts submitted to senior management for annual budget requests for approval
Prepared and submitted to Strategic Finance, monthly/annual forecasts for (3) portfolios and reported variances against $31 million dollar approved annual budgets to ensure annual forecasts + past months actuals vs. approved annual budget is within company set standard of +-10%
Generated and published project resource dashboard reports for 1,600 external contractors which communicated to portfolio management how external labor performed against work schedules and external labor spend against approved external labor budgets
Worked with Director, Enterprise Portfolio to create aggressive yet feasible portfolios of projects for the upcoming year that accounts for budget, resource planning/limitations, risk tolerance and the achievement of business goals.
Participated in the portfolio change management process by reviewing and approving/denying all change requests within IT Portfolio. As needed, escalate changes and provide options to Portfolio Lead(s) and/or Overall Steering Committee.
Regularly evaluated in-flight projects to ensure they are on track, meeting the initially stated goals/scope and leveraging their budgets efficiently. As appropriate, propose changes to maximize return on investment.
Maintained an annual view (fiscal year) and a quarterly rolling estimate view for Portfolio Financials.
Assessed and oversaw all Resource Planning efforts related to portfolio and project management.
PROJECT CONTROLS MANAGER - State Farm Insurance, Bloomington, IL. USA Dec 2007 – Dec 2008
Provided overall Project Control Management oversight on assigned projects within a portfolio
Provide estimating, cost control or planning expertise and/or managing a team of planners, estimators or cost control professionals depending on the size of the projects
Provided guidance, direction, and specialized assistance for the resolution of difficult project control problems. Interfaced with clients, attend regular meetings, and give statistical reports
Managed all billings to ensure timely submission of payment applications and collection of payments from the owner to maintain a positive cash flow position. Manages the overall payment process with the subcontractors.
Participated in in the business development process including client contacts, relationships, proposals, presentations, and negotiations for selected projects.
Prepared the Monthly Progress Report in coordination with the Superintendent(s). Uses available reports to manage costs and prepare accurate cost projections.
Participated in the evaluation of RFP/Proposal requirements, reviewing detailed documents, assessing scope of work, during the pre-contract’s phases. Working closely with Proposal Project Manager.
Published monthly project reports, which include progress curves, Variance analysis, manpower planning, look ahead and critical path schedules, resource requirements, float analysis, etc. & Work closely with Scheduling function to reports status of schedule to appropriate project and Company management as well to the client.
Accumulated and accessed historical data, such as performance experience, for use in maintaining a realistic base for future planning and forecasting
PROJECT / RESOURCE PLANNER - General Electric Power Systems, Marietta, GA. USA Jan 2004 – July 2007
Managed yearly outage schedule for 240 Power Plant Sites in over 100 countries and met deadline 95% of time. Implemented a service level agreement that resolved Power testing issues
Managed Project Scope based on the business need, to meet the customer's project expectations.
Directed project plan approval process from the customer, to formalize the project management approach.
Developed and managed project schedules status, resources, deliverables, risks and issues, and timelines throughout the project with input from the application managers, business partners and project team.
Managed changes to the project scope, project schedule, and project costs using appropriate techniques to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.
Facilitated communication and negotiation within and across the project team(s). Ensured a common understanding by setting expectations in accordance with the Project Plan, to align the stakeholders and team members.
Ensured final acceptance for the project from the sponsor/customer by ensuring that the delivered product(s) and services comply with the agreed deliverables list, agreed scope, and any organizational procedures.
PROJECT RESOURCE PLANNER / SCHEDULER – Lucent Technologies, Alpharetta, GA. Jan 2000 – Dec 2003
Served as a Subject Matter Expert and fully understand processes and their impact on the overall business; analyze, identify, and implement potential process and systems enhancements to create efficiencies and reduce resource allocation for routine tasks, procedures, and reports; assist in the completion of projects and using discretion to determine the methods to meet established goals.
Responsible for developing, leading, and managing a Workforce Planning Team in a growing, dynamic, and fast-paced environment, while serving as the Forecasting, Scheduling and Real-Time Management ("RTM") Subject Matter and trending expert for the Contact Center.
Recommend, organized, developed and helped implement process improvements and training enhancements, using experience and facts to support.
Prepared, produced, and validated daily, weekly, and monthly reports specifically to measure, monitor, and alert the business regarding unforeseen shifts in the performance.
Provide project planning and scheduling services during development and execution phase of projects
Schedule orders received from customers and provided all members of the Program Team with information to identify program variance and develop corrective action plans to ensure a successful development
Exercise independent judgment within defined practices and procedures to determine appropriate action
Prepares reports for upper management regarding status of project, & written correspondence to customers, vendors and others as required
Maintain customer completion dates working directly with Engineers and Project Managers
Communicated with Warehouse to ensuring materials are shipped out to customers on time.
Processing of Return Material Authorizations
EDUCATION & TRAINING
Dec 1999 - Management / Finance (BSBM) Legon, University of Ghana, Accra, Ghana
Jan 2001 - Primavera Project Planning Certification Evans Technology, Alpharetta, GA. USA
Feb 2008 - Scrum Master Certification (CSM) Hartland College, Bloomington IL. USA
Dec 2010 - Certified Project Manager (CPM) Project Management Institute (PMI) Atlanta GA. USA
Highlights of Business Organizations:
Member: Alpha Kappa Psi (Business Sorority)
Member: Project Management Institute (PMI) Atlanta, GA. USA