OKE MARIA GBAGI ORIOLOWO

Maryland. 219-***-****.

adp0q4@r.postjobfree.com

SUMMARY:

•Ambitious as well as experienced professional in business process improvement and system development life cycle

•Expert in managing multiple projects simultaneously while, executing project deliverables that meet the highest client satisfaction

•Strong requirement elicitation and documentation skills

•Creative and Strategic approach to problem solving

•In depth knowledge of Business Process Analysis, Modeling, and improvement

•Experience in using Agile and Waterfall Methodologies

•Proficient in creating Use cases and activity flow diagram

•Experience in performing Quality Assurance and System Testing

•Strong analytical and problem-solving skills

•Skilled at performing SWOT, Root-Cause, and GAP analysis

•Exceptional fast learning skills

•Exceptional eye for details

TECHNICAL SKILLS:

•UML Tools: Visio, AXURE, Gliffy

•Database: SQL, Oracle, C++, Mat Lab, Microsoft Access

•Platforms: Microsoft Windows, UNIX, Confluence, Google Workspace

•Testing Tools: MS Excel, HP Quality Center, JIRA

•Documentation Tools: DOORS, Quick books, MS Word, Excel, PowerPoint, Outlook, MS Publisher, MS Project, Smart Sheets

PROFESSIONAL EXPERIENCE

FAA -Contractor Mar 2021 – Present

SME / Snr. Business Analyst / Project Manager

Project: Support FAA in several ways which included, but are not limited to, the following:

•Interview various process stakeholders to understand FAA processes and the business requirements which drive them.

•Document existing processes and procedures with diagrams and written descriptions.

•Identify gaps in business operations where no formal or consistent process existed.

•Prepare necessary presentation materials for meetings.

•Ensure project deadlines are met.

•Analyze processes and recommended improvements or architected new processes which addressed any identified gaps and increased process efficiency and effectiveness.

•Present findings, recommendations, and work products to various stakeholders and groups within

•Ensure projects adhere to frameworks and all documentations are maintained appropriately for each project.

Royal Assets Ministries -R.A.M Oct 2020 – Present

Chief Executive Officer

Project: Managing and directing Multiple Groups/Ministries within the Cooperation.

•Organizing, attending, and participating in various organized conferences.

•Documenting and following up on important actions and decisions from meetings.

•Preparing necessary presentation materials for potential sponsors and investors.

•Ensuring project deadlines are met.

•Determining innovative directions for the cooperation.

•Managing activities of employees and volunteers.

•Lead monthly company meetings to generate new strategies towards growth of the cooperation.

•Organizes, directs, and manages contract operation support functions, involving multiple, complex, and inter- related project tasks.

•Meets with donors and investors to present and review the vision of the cooperation.

DC HEALTH CARE FINANCE– DHCF Sep 2019 – Oct 2020

Snr. Project Coordinator / Project Manager

Project: Coordinated and executed Health Information Exchange projects for the DMV area.

•Organizes, directs, and manages contract operation support functions, involving multiple, complex, and inter- related project tasks.

•Organizing, attending, and participating in stakeholder meetings.

•Documenting and following up on important actions and decisions from meetings.

•Preparing necessary presentation materials for meetings.

•Ensuring project deadlines are met.

•Determining project changes.

•Providing administrative support as needed.

•Undertaking project tasks as required.

•Developing project strategies.

•Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

•Assess project risks and issues and provide solutions where applicable.

•Facilitate meetings where appropriate and distribute minutes to all project team members.

•Organizes, directs, and manages contract operation support functions, involving multiple, complex, and inter- related project tasks.

•Manages teams of contract Support Personnel at multiple locations.

•Maintains and manages the client interface at the senior levels of the client organization.

•Meets with customer and contractor personnel to formulate and review task plans and deliverable items.

•Ensures conformance with program task schedules and costs.

STACKIT SOLUTIONS Feb 2016 – Aug 2019

Snr. Business Systems Analyst

Project: Retail Reporting System: Develop a Web Application that performs analysis on product sales for different regional areas

•Drafted user manuals, system documentation, standard operating procedures, and other technical documents such as business process documentation, policies, specific and general instructions.

Created reports using SQL statements.

•Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions and workflow analysis

•Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document, Business Requirements Document, Use Cases, Process Flow Diagrams, GUI Interface designs (Mock-up screens).

•Worked independently with users to define concepts and clarify Functional and Non-functional requirements daily

•Facilitated the Joint Application Development (JAD), and Requirements Gathering sessions with Stakeholders, SME’s, and System Owners to capture business rules, processes, and system requirements for various projects

•Worked with end-users to interpret the customer business needs and translate them into application and Non-functional requirements

•Utilized MS Visio to create various flow charts, Use Cases and sequence diagrams to provide detailed outline of the various actors of the system and how the various systems interacted

•Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

•Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories

•Monitored projects through the SDLC process using the Agile/SCRUM methodology

•Served as the SME for Software Change Request Process (SCR) to effectively manage change requests for various applications

•Assisted in developing test plans, test cases and performed User Acceptance Testing (UAT)

•Traced the functional requirements through the stages of the SDLC to ensure that the requirements were fully implemented

VETERANS AFFAIRS (VA) Sep 2015 – Dec 2015

Business Process Re-Engineer

Project: Business Process Re-Engineer of OI&T’s seven (7) divisions and other high interest areas across OI&T’s seven pillars.

•Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and capture functional requirements for a Business Process Re-engineering project (BPR) project

•Conducted monthly application review meetings with End Users, to gather and document business needs and translated them into functional requirement document (FRD).

•Supported the executive office of VA to review messaging, contentious issues, fiscal priorities, or program/project/schedule challenges covering OI&T’s seven (7) divisions and other high interest areas across OI&T’s seven pillars.

•Performed reviews and provided recommendations to increase the quantitative focus of the OI&T Communications effort and help ensure that the program utilizes data-driven communications strategies.

•Conducted research into various aspects of strategies and alternatives being proposed by OI&T project management, providing summaries of findings.

•Where applicable and identified and applied a variety of process analysis approaches to determine the impact of complex issues, such as the use of Agile development and its benefit to the VA IT environment.

•When alternative strategies and approaches are required, provided a composite list of all alternatives considered, and a detailed summary of cost, schedule, and performance risks and benefits of each.

•This information shall be compiled and provided to the client in the Strategic Analysis Report, then document, route for approval, and disseminate desired strategic outcomes across the organization.

•Developed the Strategic Analysis Report by conducting a bottom-up and top-down deep dive analysis. To identify and address pain points of the existing programs, including but not limited to project and program plans, schedules, reports, metrics, indicators, budget, risks, issues, communication plans, communications, processes, deliverables, defects, and operational effectiveness including ongoing support issues and problem tickets.

Amtrak Jan 2015 – May 2015

Business Process Manager

Project: Operating Model for Amtrak: Developed process flows pertaining to Amtrak based on ITIL for “32” different processes including Service Management, Incident Management, Change Management, Problem Management, Demand Management, Portfolio Management

•Developed and delivered identified projects by building detailed schedules

•Mapped out detailed process flows

•Developed strong and convincing presentations

•Scheduled and plan executive meetings.

Conducted presentations for senior executives

•Worked effectively with the senior leadership, managers, leads, and other team members.

•Provided status updates on regular basis for a collective assigned task progress within various Project Managers.

•Analyze and document business operations current (As-Is) and created future process (To-Be) using Visio

•Ensured audit readiness by identifying weaknesses in current process, and by implementing corrective actions to prevent/eliminate audit deficiencies

•Assesses current business processes to identify opportunities to improve productivity and reduce audit risk via standardization and automation

•Produced the following deliverables on weekly basis: Documentations and process related artefacts, Project schedule and WBS from all PM’s, presentations, status reports, and notes generated from weekly executive meetings.

•Developed project strategies, goals, and plans that enable organizational improvements and enhancement of internal operations and practices.

•Recommend and implement changes as needed to ensure business objectives are met

•Participated in documenting all phases of the process improvement projects.

WYSENET SOLUTIONS May 2013 – Dec 2014

Business Process Analyst

Project: School Management System: Develop a Web Application that automates Course Registration and billing process • Drafted user manuals, system documentation, standard operating procedures and other technical documents as needed.

•Participate in Joint Application Development (JAD) session with project stakeholders

•Create screen mock-ups for Graphical user interphase design

•Developed use case with UML for new product functionality

•Interact with validation and development team during different project phases

•Coordinate meetings with users and stakeholders to gather requirements

•Participated in documenting all phases of the process improvement project

•Create Traceability matrix to guarantee forward and backward correlation requirements.

•Worked with QA team to design test plan and test cases for user Acceptance Testing (UAT)

•Documented and tracked system defects

•Ensured all applications were tested for functionality and were adequately controlled in production.

OKERO INVESTMENTS INC. Apr 2009 – Apr 2013

Business Process Analyst

Project: Business Process Improvement- Re-engineer current business operations to deliver measurable savings, additional revenue and/or cost avoidance.

•Analyzed business processes to identify areas where cost savings and improved efficiencies can be achieved.

•Participated in the development of the business process transformation vision and strategies

•Identified new business development opportunities for business owners and/or stakeholders

•Implemented best practices and efficient operations of the company by designing and improving business processes.

•Recommended proposal, procedures, and new processes to improve business processed

•Analyzed needs delivered the artifacts as needed and established requirements by communicating with customers.

•Analyze and document business operations current (As-Is) and created future process (To-Be) using Visio

•Developed Activity diagram using swim lane approach

•Partner with clients to improve and re-engineer current business operations to deliver measurable savings, additional revenue, and cost avoidance

•Developed project strategies, goals, and plans that enable organizational improvements and enhancement of internal operations and practices

•Communicated, Executed and Measured business process improvement plan across all operations.

•Analyze Business daily operations using SWOT analysis approach

•Performed Root Cause Analysis (RCA) on issues, risks and problems using Quality Assurance (QA) practices.

•Recommend and implement changes as needed to ensure business objectives are met

•Participated in documenting all phases of the process improvement project

GEEKOS Feb 2008 – Mar 2009

Business Process Analyst

Project: Developed an application that automates billing process.

•Coordinated meetings with users and stakeholders to gather requirements.

•Elicit and Document Business, Functional, and Non-functional Requirements

•Identified new business development opportunities for business owners and/or stakeholders

Collaborate with clients and development team to ensure requirement feasibility

•Play key role in change control document meetings, ensuring proper communication and flow of information regarding product changes.

•Created test plans, test case and test scenarios to validate requirements

•Created and documented system acceptance criteria

• Performed Root Cause Analysis (RCA) on system defects.

•Created and managed Gap Analysis RCA documents.

EDUCATION:

Purdue University-Calumet, Hammond, IN, May 2011

Master’s in Business Administration, Emphasis: Information System GPA: 3.6/4.0

Purdue University-Calumet, Hammond, IN, May 2008

Bachelor of Science in Business Management, Major: Finance Major GPA: 3.7/4.0

CERTIFICATION:

•Certified Scrum master (CSM)

•A+ Certified

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