Mercy Hospital/Billing Clerk

February **nd- August 10th 2018

Job Summary

Responsible for assisting with the billing/revenue cycle (charge review, billing, denial management and appeals process, payment posting, accounts receivable management, and contract review as applicable) for all assigned payers.

Essential Job Functions

Perform general administrative duties, answers phones, prepare correspondence, file, shred, make copies, distribute/process items.

Create /maintain computerized information, order/distribute forms and CPT books.

Maintain call database for billing issues.

Post manuals encounters.

Enhance professional growth and development through participation in educational programs, in service meetings & workshops.

Assist with month end closing process.

Process and mails claims.

Vista Community Clinic / Billing Clerk

January 5th 2015 –December 13th 2017-

Job Summary

Responsible for assisting with the billing/revenue cycle (charge review, billing, denial management and appeals process, payment posting, accounts receivable management, and contract review as applicable) for all assigned payers.

Essential Job Functions

Perform general administrative duties, answers phones, prepare correspondence, file, shred, make copies, distribute/process items.

Create /maintain computerized information, order/distribute forms and CPT books.

Maintain call database for billing issues.

Post manuals encounters.

Enhance professional growth and development through participation in educational programs, in service meetings & workshops.

Assist with month end closing process.

Process and mails claims.

Health Information Specialist/Health Care Accounts Specialist

University of Colorado/Memorial Hospital; April 1st, 2013-July 30th, 2014

Welcomed back to a previous employer to initially begin as a health information specialist, position required tasks such as, through electronic means, receiving medical record requests (from various agencies, such as attorneys, medical offices and patients) and submitting them in response.

In November of 2013, I became further responsible for verification, coordination, billing, collection and auditing of patient accounts.

Billing Office Specialist

Arizona Community Physicians, P.C.; January 2012-October 2012

Primary duties included:

collecting/reviewing all patient information for billing

ensuring accuracy and timeliness of claims submissions to necessary parties

providing excellent customer service to ensure open communication with patients and insurance companies

working denied claims to ensure reimbursement through appeals processes

GI Lab Scheduler

Colorado Springs Health Partners, P.C; 2009-2010

Used my vast experience in the medical administrative field to provide duties typical of previous positions, as well as:

Appointment scheduling of patients, including over 25 outpatient endoscopy procedures daily, as well as ensured accuracy of physician schedules, with daily review for possible errors.

Maintain surgical block times for 4 rooms and 12 physicians

Educate patients on preparation instructions for procedures

Coordinate the functions of daily patient flow between the front office and nursing functions

Assist in gathering statistics for QI purposes

Maintain great communication with two major outside gastroenterology offices to ensure positive working relationship for both staff and patients.

Medical Collector/CICP Financial Representative

Memorial Health Systems; 2007-2009

Responsible for duties would include collecting insurance information from patients, court representative regarding insurance affairs, and document preparation.

Although position was for billing, claims and communicating with patients regarding their billing information, I was given further responsibilities of qualifying and interviewing patients for both Colorado’s Indigent Care Program and Colorado’s Internal Assistance Program.

Medical Receptionist

Colorado Springs Health Partners; 2002-2007

Disease Management and Endocrinology Clinics

Duties to include:

Providing excellent customer service to patients, providers and internal/external clients

checking in/out patients

receiving of copays though personal or telephonic payment

communication with insurance providers, patients and other doctor’s offices

maintained patient demographics and insurance information

created and maintained medical records charts

Education and Specialized Skills

GED

Strong customer service skills

Experience with Microsoft Office, Groupcast, Allscripts Electronic Medical Record

Bilingual (Spanish)

Ability to learn new methods or systems quickly.

Experience in effectively training, managing and supervising teams.

Contact this candidate