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Bar Manager Customer Service

Location:
Mumbai, Maharashtra, India
Salary:
90000
Posted:
January 24, 2022

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Resume:

PRAVIN KAMLAKAR SHIRKE

Residence Address:

***/**, ***** *.*.D Chawl,N.G.B Marg,

Worli Mumbai. 400018.

E-mail adp0ol@r.postjobfree.com

Contact Number +919*********.

R E S U M E

OBJECTIVES :

Motivated sales associate with 5 years 10 months sales experience. Independent worker with high energy and great communication skills. Reliable and friendly professional ability to work with little oversight and collaborate in team environment.

Learning is always a continues task’s i am looking forward to work in challenging environment, Where i could fully exploit my professional skill and add value to organization and myself. EXPERIENCE :

AT PRESENT : ANGREZI PATIALA AS SENIOR BARTENDER : 5t hFebruary 2021 – Till Date

• Designed and implemented successful business promotion driving repeat guest visit and increase sales.

• Directing and maintaining the highest level of beverages service to achieved minimum guest satisfaction and Organization profitable.

• Prepared reports for beverages and assistant bar manager.

• Handling Complaints and solve the problems.

• Arrange bartending staff to best accommodate changing density of guest.

• Supervise & Co-ordinate the other employee working in a bar.

• Completed regular bar inventories & daily requisitions sheets. BRAND AMBASSADOR FOR JOHNNIE WALKER HOUSE

at Mumbai Duty Free Shop

(Mumbai international airport) 01 September 2014 to 31st July 2020

• Ensure high level of customer satisfaction through excellent service.

• Welcome customer to the store and answer their queries.

• Assess customer need and provide assistance and information on product features.

• Follow and achieve department’s sale goal and monthly, quarterly and yearly basis.

• Maintain in stock and presentable condition assigned areas.

• Build productive trust relationships with customer.

• Maintain and organize store display to enhance product visibility and expedite product location activities.

• A friendly and energetic personality with customer service focus. SR. BARTENDERHARRY’S BAR

16 August 2013 to 30th August 2014

• Designed and implemented successful business promotion driving repeat guest visit and increase sales.

• Directing and maintaining the highest level of beverages service to achieved minimum guest satisfaction and Organization profitable.

• Arrange bartending staff to best accommodate changing density of guest.

• Supervise & Co-ordinate the other employee working in a bar.

• Completed regular bar inventories & daily requisitions sheets.

• Create seasonal cocktails to a company quarterly menu changes.

• Maintaining the appearance and cleanliness in the bar area, and handling employee issues.

• Prepared reports for beverages and assistant bar manager.

• Handling Complaints and solve the problems.

SR .BARTENDERTHE ELBO ROOM

1stOctober 2009 to 30th July 2013

• Supervise & Co-ordinate the other employee working in a bar.

• Serve drink to customer quickly and correctly.

• Maintain large knowledge of drink selection.

• Preparing drinks, testing, new recipes ensuring that beverages are stored properly.

• Completed regular bar inventories & daily requisitions sheets.

• Motivating a team and ensuring good performance from all members of the staff.

• Maintained highest quality of beverage service to achieved minimum guest satisfaction and organization profitable.

BARTENDER FUSION FINE DINE RESTAURANT

1st June 2008 to 13th September 2009

• Preparing alcoholic and non alcoholic beverages for bar.

• Mix ingredients to prepare for cocktails.

• Excellent knowledge of in mixing, garnishing and serving drinks.

• Positive attitude and excellent communication skills.

• Ability to keep the bar organized, stocked and clean.

• Interact with customer take orders and serve snacks and drinks.

• Assess customer need and preferences and make recommendations.

• Restock and replenish bar inventory and supplies. ASSISTANT BARTENDER POISON DISCOTHEQUE

15th September 2007 to 21st May 2008

• Preparing and setup the bar station with ice, glasses and replenish as required.

• Do the mis-enplace for bar operation.

• Conduct daily briefing.

• Following the F.I.F.O (first in first out) with beer, juice, wine and aerated beverages etc.

• Coordinate with senior for general cleaning once a week.

• Wash glasses and bar hand tools in appropriate racks and store correctly.

• Loading the beverage stock and issuing the beverage stock. QUALIFICATION:

• Secondary school certificate passed from Maharashtra board in the year 1997

• Higher Secondary School passed from Mumbai University in the year 2001

• Bachelor of Arts passed from Mumbai Hindi Vidyapeeth in the year 2013 ACADEMIC QUALIFICATION:

• Valid USA C1/D Visa (27 Sep 2026)

• Valid STCW Courses from COSMOPOLITAN TECHNOLOGY OF MARIE TIME (Personal Survival Techniques. Fire Prevention And Fire Fighting, Elemntary First Aid, And Personal Safety And Social Responsibilities And Security Training for Seafarers With Designed Security Duties in the year 2019.

• Passport Details : Passport No. : L2471626 Place of Issue : Mumbai Date of Issue : 21/05/2013 Date of Expiry : 20/05/2023

• CDC : Date of Issue : 31/12/2019 Date of Expiry : 30/12/2029

• INDOS NO – 19ZM7845

• Completed bartending course from INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY & APPLIED NUTRITION (COCKTAILS &DREAMS) in the year 2009

• Basic computer knowledge.

• Smirnoff classic cocktail training program completed at the ELBO ROOM.

• Horeca high training program completed for bar etiquette, bar craft, drinks preparation, mixology and flaring at the ELBO ROOM.

• Turning point wine training program completed at the ELBO ROOM.

• Kingfisher pint-draught beer training course completed at the ELBO ROOM. SKILLS:

• Excellent communication skills

• Adaptability to mange stock control, ordering and logistics and distribution

• Self motivated

• A positive attitude

• Persistence

• Excellent customer service skills

• Knowledge of Microsoft office, word excel and power point.



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