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Customer Service Food

Location:
El Paso, TX
Posted:
January 24, 2022

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Resume:

LOGAN HALE

**** ********** · 915-***-****

adp0ns@r.postjobfree.com

Restaurant General Manager with extensive experience developing food service teams and operational procedures to achieve the highest standards in customer service for fast/ casual dining venues. Effectively manages food and labor costs, budgeting, scheduling, and auditing procedures to meet with corporate objectives. Trains and manages staff on proper food preparation and presentation, comprehensive product knowledge, and courteous and professional behavior with guests to help build repeat business and store profitability.

EXPERIENCE

SEPTEMEBER 2018-PRESENT

RECEPTIONIST, MTC OTERO PROCESSING CENETER

FEBRUARY 2017-2018

CUSTODIAN, mtc otero processing ceneter

Performed basic cleaning duties to keep building and premises neat and clean always.

Cleaned building floors by sweeping, mopping, scrubbing or vacuuming them.

Cleaned and sanitized restroom/bathroom using established practice and procedures.

Mixed water and detergents in containers to prepare cleaning solutions.

Performed routine and comprehensive custodial maintenance of assigned facilities.

APRIL 2009- DEC 2016

GENERAL MANAGER, the bagel shop

Manage food and labor cost, budgeting and scheduling, payroll

Train and manage staff on proper food production and preparation to company standards

Product knowledge

Daily bank deposits, inventory to help theft

MAY 2008-AUGUST 2008

CATERING SUPERVISOR, MORRISON

Supervised and scheduled over 20 staff members

Supervised kitchen team and assisted in catering staff

Monitored over 300 patient menus and trays to assure patients were receiving proper dietary needs

Handled patient questions and concerns about dietary concerns.

Extensive knowledge in Therapeutic Diets

AUGUST 2006-MAY 2008

GENERAL MANAGER, WIENERSCHNITZEL

Developed food service teams and operational procedures to achieve the highest standards in customer service, for fast food dining.

Effective management of food and labor cost, budgeting, and scheduling.

Handled daily bank deposits payroll

P&L Management

Meet monthly sales goals and exceeded daily sales goals

JANUARY 2006-AUGUST 2006

Catering Associate, MORRISON

Monitor patient diet orders and allergies

Explain doctor ordered diets to patients

Collaborate with nutritionist, nurses, and cooks to provide excellent food service to patients

Increase patient satisfaction

JANUARY 1997-NOVEMBER 2004

CO-MANAGER, WENDY’S

Developed food service teams and operational procedures to achieve the highest standards in customer service, for fast food dining

Effective management of food and labor costs, budgeting, and scheduling

Handled daily bank deposits

Trained and managed staff on proper health and safety guidelines

Managed inventory to help prevent theft

P&L management

Payroll

EDUCATION

2001- 2002

ASSOCIATES IN COMPUTERIZED ACCOUNTING, International business college

GPA 4.0

1996- 2000

DIPLOMA, andress High School

GPA 3.5 DECA

REFERENCES

REFERENCES AVAILABLE UPON REQUEST



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