Systems Coordinator Administrative Clerk

MICHELLE SIMIEN, ADMINISTRATIVE CLERK

CORDOVA, TN

281-***-**** / ******.**********@*****.***

PROFESSIONAL SUMMARY

Dedicated administrative clerk with 9 years' of experience with history of meeting goals utilizing consistent and organized practices within the United States Navy. Holds current U.S. Government Secret Security Clearance. Meets the standards of any work environment with strong ability to adapt. Screened and provided administrative expertise to aid in the transition of over 700,000 members of the Navy Reserves.

SKILLS

Microsoft Office

Data Entry

Organization and Time Management

Records Management

Process Optimization

Administrative Support

WORK HISTORY

Oct 2020 - Jan 2023

Millington, TN

Yeoman, United States Navy, Active / NSA Mid-South, Navy Personnel Command

Manages reserve policies and functions for Navy Personnel Command of over 700,000 Navy Reserve members.

Recall Program Manager responsible for assignment of Navy Enlisted Reservists in filling over 300 billets resulting in 100% fill rate resulting in command mission readiness.

Established client relationships that resulted in client's confidence in our services, reflecting professionalism and trust on organization.

Responsible for delivering administrative support to 5 career elevating selection boards, yielding 1200 promotions annually.

Feb 2019 - Oct 2020

Millington, TN

Yeoman, United States Navy, Active / NSA Mid-South, Navy Personnel Command

Managed and processed 120 casualty cases of Navy members.

Provided full continuum of casualty/mortuary services when service members became ill, injured, or passed away.

Reviewed service members military records in search of documents needed to ensure all benefits were allocated correctly to beneficiaries, revealing $580,000 of missing payments owed.

Monitored compliance with organizational standards, laws, and guidelines.

Jan 2018 - Feb 2019

Houston, TX

Yeoman, United States Navy, Reserve / NRD Houston

Screened eager applicants in competitive and standard oriented environment resulting in selection of 250 members.

Managed recruitment of men and women who met specific standards for enlistment into U.S. Navy and Navy Reserves, as well as qualified officers for commissioning.

Maintained records for over 500 applicants.

Provided information on employment opportunities to potential recruits.

Nov 2015 - Jan 2018

Houston, TX

Insurance Agent / American Income Life

Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.

Enrolled 630 clients into insurance programs.

Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 90%.

Jun 2013 - Oct 2015

Everett, WA

Ship's Serviceman, United States Navy, Active / NAVSTA Everett

Assisted with home placement to upwards of 800 sailors.

Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.

Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Conducted inspections to identify safety issues and needed repairs while servicing 3 barracks buildings to ensure buildings were operated under provided codes and standards.

Feb 2011 - Jun 2013

Everett, WA

Ship's Serviceman, United States Navy, Active / USS Nimitz

Oversaw and supervised operation of Jet Mart yielding profit of $900,000 in sales.

Secured merchandise by implementing security systems and measures.

Worked with vendors and manufacturers to bring in effective marketing displays for sales floor and store windows.

Maintained and organized inventory receipts and processed changes to reduce process lags.

EDUCATION

Houston, TX

Associate of Science in Business Management

Houston Community College

Current

Houston, TX

High School Diploma

Sterling High School

2011

CERTIFICATIONS

Mail Clerk-2018

Information Systems Coordinator-2020

Web Master-2020

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