CURRICULUM VITAE

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Professional Profile

Dedicated management professional, born & raised in Dubai, with an extensive 20+ years’ experience in office management, event management, new business setups, marketing, communications and very strong networks in various sectors. Currently looking for a suitable job in Egypt after relocation, maintains exceptional project management skills ensuring programs are executed to agreed standards and budget. Acknowledged for capacity to build international business relationships, and for excellent negotiation & networking skills, consistently producing quality output that exceeds client and employer expectations. I am fluent in English and Arabic and have hands on experience in quick translation. Professional Skills Work Industries

• Full, thorough 360 office management. • Oil & Gas

• Expert in event & function management • FMCG

• Very strong communication and negotiation skills • Fashion, Luxury goods & Arts

• Good networking skills with market leads & heads • Airport & Customer Service (DXB Airport)

• Leader + team player with multifunctional teams • Governmental

• Deep knowledge of IT suites (Microsoft Office) • Educational

• Research & Development • Medical Science & Research Professional Experience

Office Manager to the Managing Director Nov. 2021 to Present Mitsubishi MELCO-MEC, Cairo – Egypt

• Managing the Office of the MD on a full 360 scale.

• Attend most internal meetings of different committees, taking minutes, reporting action items, assuring on-time implementation

• Collate complex reports from various departments in a summary, reporting main/important points to MD and suggesting solutions

• Coordinate and compile all management manuals (as well as other departments) and assure communicating the same to all departments, as well as staff adherence to the same.

• Analyze incoming invoices, mail, email, packages, and follow up required action points.

• Guard all media announcements affecting business and reporting major news to the affected department head.

• Deeply involved with Sales, Projects, Contracts, HSE, Installation, Indexation, After Sales, Guarantees, Customer Service, Finance, Client Accounts, Legal, Security, departments & Department Heads, Managers & Supervisors to guarantee proper management reporting.

Contact Info

Al Rehab 1, Cairo

+2-010*-*******

adp0aq@r.postjobfree.com

Hend Shouma

Senior Manager (Office Management, Marketing,

Communications, Data Analysis, Networking,

Events) Egyptian, 43 yrs. old

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Administrative Communications Manager May. 2019 to Oct. 2021 Misr2000 Medical Conferences, Cairo – Egypt

• Plan various events, conferences, webinars from start to finish according to requirements, target audience and objectives

• Come up with suggestions to enhance the event’s success. Prepare budgets, feasibility studies and ensure adherence

• Source and negotiate with vendors and suppliers. Supervise and be in charge of hiring personnel (DJs, waiters, ushers, receptionists, registrars etc.)

• Coordinate all required events, conferences operations (Audio/Visual, Photo, hall layout, companies locations, registrations giveaways.)

• Lead promotional activities for the event (from main entrance flags, to internal branding)

• Analyze the event’s success and prepare reports

• Manage the office’s full administrative aspects as required (meeting minutes, acquiring new vendors, setups of new locations, staff requirements).

• Construct the company’s marketing plan, profile, updating website and all social media platforms as necessitated.

• Update management with KPI’s, marketing objectives achieved, submitting reports on all achievements, budgets, resources. Project Manager Jan. 2016 to May 2019

El-Emam International Trading, Dubai-UAE

• Opening several online markets, and horizontal channels, via mastering social media platforms, and following up latest arts trends via research, follow up and attendance

• Identifying and analyzing the range, product, pricing and brand opportunities for Co. within the MENA, GCC market

• Liaising with merchandise planners, to ensure all relevant stakeholders are continuously aware of local demand

• Conducting regular competitor and market analysis on the range, brand and pricing opportunities for ASOS

• Identifying commercial opportunities for the business through data analysis

• Providing guidelines and recommendations to visual merchandisers to ensure the most locally relevant product is most prominently featured on the website

• Developing the HR plans and policies in conjunction with the company’s overall development plan

• Responsible for recruitment and developing the induction programs for new recruits

• Establishing compensation plans and policies, after conducting research into current compensation trends in the market

• Co-ordinating with finance department for processing of payments to employees

• Preparing various reports for management assisting them to make decisions regarding current resources Office Manager / Marketing & Communications Manager Aug. 2014 to Jan. 2016 Baker Hughes HQ, Dubai-UAE

• Inaugurated MEAP Reservoir Development Services Department, an informative engine supplying 150 departments with necessary data for facilitation of oil & gas recovery & production. This required an enormous share and alignment of sensitive information and successful on-time delivery of data.

• Joined the EA loop, coordinating between a set of 12 Directors, and assisting them on their day-to-day requirement based on priority and urgency.

• Took lead in the cost-cutting program introduced as oil prices decreased, and managed to reduce a lot of expenses through using similar departments on other countries shared function offices and resources, allocating better deals with vendors.

• Handled Marketing in terms of external and Internal Events and Communication (including product launches, sales collateral, tradeshows, campaigns, social site presence, company website, public relations, internal communication, regulatory communications and corporate events, ex: Built 180sqm booth in ADIPEC from all aspects, with great success and excellent evaluation from Houston management and MEAP (Middle East Asia Pacific) Management. (reference available)

• Administered ADIPEC, IPTC, KOGS and various internal and external events, and workshops with various entities and clients.

• Actively lead, build and manage the Corporate Communications team including graphics designers, corporate communications specialists, media specialists and copy writers to produce high quality publications and materials on time and within budget.

• Manage relationships with outside vendors as necessary, that involved complex contract negotiation and work with Legal and Compliance directors as required.

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Business Development Manager Oct. 2013-Jul. 2014

Invest Northern Ireland (Part of The British Consulate in Dubai), UAE

• Working with Invest NI International Business Office to research and prepare reports/set meetings for NI companies seeking to do business in the GCC. Building industry knowledge, to add value to the clients through providing actionable insight

• Assisting with project management of events. Support INI International Business Office with marketing activities.

• Provide executive support to the Regional Director, including managing a diary and travel arrangements. Researching and arranging meetings to extend the Regional Director’s network of senior business and government contacts in the GCC

• Succeeded in closing a lot of deals and contracts for Northern Ireland providers and FMCG sector in UAE, KSA and GCC market, in liaison with major Development

• Composed a huge excel database of around 1500 contacts with clever simple formulas, detailing the clientele details, results of meetings, action plan, and follow up action points which highly facilitated business follow ups to move further, this provided a very strong network for FMCG Industrial Sector and its development.

• Attended, helped setup stands for Invest NI in Gulf Food, Beauty World, Air Show, invited and set up meetings with various buyers and interested companies.

Office Manager to CEO (Majid Jafar) May. 2008 to Jun. 2013 Crescent Petroleum-Sharjah, London, Cairo, Kurdistan

• Led CEO office in all administrative aspects from filing, arranging high level meetings along with minutes, action plans, and high level communication and adhering to country protocol and etiquettes with other Governments official, Country Ambassadors and Consuls.

• Acted on behalf of the CEO internally (Departmental Heads), locally (Local and Governmental bodies) and internationally

(Political, governmental and multinational Companies).

• Planned and executed yearly, monthly, weekly and daily board and sub-committee meetings (for Both Crescent, Dana Gas and other external committees the CEO was an honorary member in), including notices, agendas, meetings, scheduling, binder preparation, strategic planning sessions and dinners, circulation/presentations and action follow up as requested.

• Handled all media sponsorships, events, conferences and interviews. Spearheaded projects for new mergers, acquisitions, share hold and stock purchasing.

• Associated with governmental and significant entities world-wide, through regular ministry and trade-show visits and exchange of required marketing and advertisement information Planned all marketing through billboard ads, TV commercials, newspaper ads and hospitality event marketing.

Administrative Events Manager Oct. 2006 to May. 2008 E.A.G.E (European Association for Geoscientists & Engineers)-Dubai, UAE

• Coordinated with all operational aspects for the attendee list providing hotel accommodation, visa and transportation

• Communicated with head office to ensure program and session planning was accurate

• Handled all logistics details, sending out invitations, liaising with hotels, flights, ballroom setup and VIP seating efficiently

• Created, implemented and monitored marketing and PR plans, organised the design and production of tickets, posters, catalogues and sales brochures

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Senior Date Officer Jan. 2001 to Jan.

2004

DNATA, Dubai International Airport- Dubai, UAE

• Collated vast information from more than 500 airlines, 50 departments, 5000 employees, supervisors, duty officers, Duty managers into analyzed, organized, formulated excel sheets with basic programming functions, to export various reports, presentations, summaries, and submit in very important cycle meeting which Vice President Passenger Services handles

(weekly, monthly and bi-yearly).

• Adhere to ISO standards pertaining to our performances and highlight reading that were out of order, and highlight the same for managers, superintendents and Vice Presidents to discuss and study in their line of work and their reporting to higher management.

Education

Bachelor of Computer System Engineering– Houston Clearlake University, Sharjah, UAE 1997 to 2001

References are available upon

request.

Contact this candidate