Ophthalmic Assistant Surgery Scheduler

TERESA HOLETON

********@***.*** 712-***-**** Council Bluffs, IA 51503

Summary

Methodical healthcare team member proficient in organizing surgeries according to insurance requirements, facility schedules and surgeon preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities. Forward-thinking and friendly with distinguished ability to multitask and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Seasoned ophthalmic assistant adept at managing diverse medical needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities. Skills

• Educating patients

• Problem solving

• Time management

• Processes and procedures

• Goal-oriented

• Issue and conflict resolution

• Decision-making

• Critical thinking

• Coordination

• Clerical

• Examinations and diagnostics

• Organizational skills

• Troubleshooting

• Active listening

• Flexible

Experience

Midwest Eye Care, P.C. Omaha, NE

Surgery Scheduler

05/2017 - Current

• Worked with operating facilities to schedule procedures on behalf of four Ophthalmic surgeons.

Midwest Eye Care, P.C. Omaha, NE

Office Supervisor

04/2015 - 04/2017

• Monitored office inventory to maintain adequate supply levels and order products.

• Evaluated employee job performance and motivated staff to improve productivity.

• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

• Elevated customer satisfaction ratings by resolving client and case issues effectively.

• Communicated with patients to resolve inquiries, schedule appointments and address billing questions.

• Organized patient files and streamlined operations to improve efficiency.

Midwest Eye Care, P.C. Omaha, NE

Ophthalmic Assistant/Diagnostic

Technician

09/1994 - 03/2015

• Performed various tests, including Visual fields both Humphrey and Goldman, diagnostic A and B scans,

fluorescein angiograms, pre-op measurements, OCT's and Endo cell count to properly diagnose conditions.

• Explained medical conditions and illnesses in easy-to-understand terminology to inform and educate patients.

• Maintained patient records using Medinfo system and updated information throughout course of treatment.

• Delivered exemplary service by listening effectively to patients, returning calls promptly and using good

communicative skills.

• Reviewed medical histories to determine cause of ophthalmic issue and best course of treatment.

• Discussed therapies and medications with patients and shared information on potential side effects.

• Conducted fundus photos on research patients to create baselines and monitor changes.

• Verified patients' informed consent for planned studies and scanned paperwork for official records.

• Looked at patient records and diagnostic results with Medinfo system.

TCI Tires Omaha, NE

Accounts Payable/Receivable Clerk/Sales

Representative

01/1992 - 08/1994

• Reconciled monthly statements and transactions to keep records accurate and current.

• Maintained detailed and accurate ledgers and excel documents to accurately communicate payment needs to clients.

• Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.

• Worked closely with department personnel to produce accurate and timely bills.

• Created receiving reports and updated vendor balance sheets to record accounts payable.

• Prepared monthly and year-end closing statements, financial documents and invoices.

• Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.

• Assisted with customer sales for walk in customers. Lozier Corporation Omaha, NE

Accounts Receivable Clerk

01/1991 - 12/1992

• Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.

• Generated monthly statements for accounts receivable operations.

• Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.

• Recorded cash, checks and credit card transactions to complete customer payments.

Education and Training

A&B Scan Challenge Kansas City, MO

2004

Personal and Professional Development Course Omaha, NE 2004

Lantus HOE 901/4018 Study Madison, WI

2003

JCAHPO COA Independent Study Course

2000

Certification HOE Study-Fundus Photograph Reading

1997

CNA Certification Omaha, NE

1992

Metro Tech Community College Omaha, NE

1991

Daniel J. Gross High School Bellevue, NE

High School Diploma

1989

Contact this candidate