ARACELY RAMIREZ

***** ********* **, *********** · 562-***-****

adp04e@r.postjobfree.com

Providing exceptional service, solving problems, productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Excellent at working with little to no supervision and a team player. Committed to growing and advancing in all aspects.

EXPERIENCE

JAN 28,2019 – FEB 22,2021

MASSAGE THERAPIST/CUSTOMER SERVICE, fitness chiropractic & massage therapy

Talk with client about their symptoms and desired results. Evaluate clients to locate painful or tense areas of the body. Provide clients with guidance on stretching, strengthening, overall relaxation. Listen attentively to clients needs to ensure a positive customer experience. Process payment transactions using the POS system. Sell our holistic health products.

MAY 10, 2018 – DEC 30,2018

MT/FRONT OFFICE, morales holistic health center

Greet clients and set a positive office atmosphere. Answer the phone, take messages, and schedule clients. Organize and maintain files and records; update when necessary. Assess clients conditions and provide relief. Sell our Holistic Health products.

Sept 4, 2015 – Feb 2016

Team Member/Customer service, Target

Assist customers in locating merchandise, making purchasing decisions. Cashier. Effectively handled irate customers and complaints. Sales Floor; stock and organized shelves with new inventory.

EDUCATION

MARCH 2018

Certificate, ACC

3.0 GPA, Honors in Sorts Massage and Deep Tissue. Holistic Health and Bodywork.

JUNE 2014

High school diploma

Cabrillo High School

SKILLS

Provide highest standards of quality and service to guests while upholding the polices and procedures.

Networking, Marketing, Client satisfaction, Client Retention

Communication/Bilingual

Customer Service

Outbound/Inbound Calling

Interpersonal Skills

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