Masimthande Nikita Faku

Professional Profile:

I have a strong history in client service and have been involved in client servicing positions for close to 2 years. I am also very capable in supportive roles and assistant positions. I founded an eventing business, Iconic Momentous, which I ran successfully for 8 months, this developed my management skills well. I am a people-orientated person that relates to others well. I’m optimistic and I’m organised.

Work Experience:

Triple Red (Pty) Ltd

Personal assistant to founding Director; October 2020 - present Highlights: Assisted with a national campaign for Wildeklawer Farm

(vegetable farm). In-store branding carried out for all of the farm agents nationally.

Iconic Momentous

Director and manager; June 2019 – January 2020

Highlights: Organised and managed an event for a national musician. Founded and managed a family mobile restaurant in Port Elizabeth – Delish Restaurant.

Helping Hand Invest

Client Relations Officer; Jan 2019 – April 2019

Highlights: Received the Top Salesperson Conversion Award as well as the Innovative Thinker Award.

Old Mutual Head Office

Client Service; Sept 2017 – Aug 2018

Highlights: Chosen as top 5 staff member after a three-month probation period.

Phoenix Staffing Solutions (volunteered to gain receptionist experience) Receptionist; Oct 2016 – Jan 2017

Highlights: Promoted to work as a salesperson for a leading U.K Insurance company.

WEBHELP ( Shop Direct Online Shopping U.K)

Client Service Advisor; Sept 2015 – Sept 2016

Highlights: Started training new employees after 6 months of my employment.

Capita (02 Service Provider U.K.)

Client Service Advisor; Sept 2014 – Jul 2015

Highlights: Titled as one of the top three senior experienced client service advisors.

Phone:

081-***-****

Email address:

masimthandenikitafaku02@

gmail.com

Languages:

English

Xhosa

Zulu

Proficient in:

Microsoft Word

Microsoft PowerPoint

Emails (Outlook/Gmail)

Social media content creation

and management (Facebook,

Instagram, TikTok)

Keynotes Communications

Promoter; March 2014 – May 2014

Highlights: High in-store sales conversion.

Education:

STADIO Teaching Institution; BA of Education in

Intermediate Phase

Completed: 1st year (2020)

UNISA; Bachelor of Arts Development Studies

Completed: 1st year (2018)

CTI; BCom General

Completed:1st year (2013)

Abbotts College

Completed: Completed Matric (2012)

References:

Dani Thurgood (Triple Red Director)

083-***-****, adoznp@r.postjobfree.com

Michelle Perrow (Client of Iconic Momentous)

083-***-****, adoznp@r.postjobfree.com

Personal qualities

New client driver

Sales driver

Good work ethic

Quick learner

Professional

Ambitious

People person

Innovative thinker

Pay attention to detail

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