Angela Snyder

Customer Service, Ambassador Manager, Sales

**** ****** **

Millers Creek, NC 28651

adozl9@r.postjobfree.com or adozl9@r.postjobfree.com

(C) 336-***-****

Work Experience

Brand Ambassador

TCN Group

January 2014 to December 2017

•Duracell Batteries Promotion

•meet & greet people with a smile while promoting sales

•explain knowledge of products when delivering key selling points

Brand Ambassador

8 Days a Week

January 2016 to January 2017

•Bank of America Event @ Nascar Charlotte Motor Speedway

•greet consumers with enthusiasm while motivating them to participate in fun & games

•distribute & explain the benefits of free giveaway products

•promote sales

Field Manager/Brand Ambassador/Merchandiser

Event Pro Strategies September 2013 to January 2017

Subway Survey Event

Army All American Bowl Tour 2014

•Promote sales by engaging with customers through conversation and giveaways

•Conduct surveys, Collect answers, and enter data using ipad into company software

•distribute free coupons & other giveaways pertaining to product being sold and promoted

•deliver key selling points

•Learn & share knowledge of products so to increase store sells and customer participation

Brand Ambassador/ Field Manager

Big Orange Productions

March 2013 to January 2017

•Starbucks VIA promo sampler

•Starbucks Mocha promo sampler

•Starbucks Refreshers promo sampler

•Use friendly customer service skills while promoting sales

•Increase in store sells with campaign using my own marketing skills

•distribute free samples & vouchers to crowd to help increase future sells

•deliver key selling points when discussing product knowledge

Brand Ambassador/Booth Manager

GMR Marketing

October 2012 to January 2017

•Kobalt Tools Demonstrator

•CIAA Basketball Tournament

•Susan G. Komen Walk for the Cure Marathon

•Work individually and/or with a team

•Develop Business relations with store and event management

•Keep my work area and displays clean, tidy, organized, and appealing to customers

•use customer service skills when greeting and interacting with customers

•increase sell of products in stores by creating awareness, being persistent, and persuasive

•Conduct demonstrations in and out of stores

•Observe and acknowledge all customers for best use of sells tactics

•photograph all events

•workshop with children

•Create inventory list for the count of each sample product

Brand Ambassador

GC Marketing

October 2012 to January 2017

•Race Fans for Freedom-2012 Nascar Race@ Charlotte Motor Speedway

•Isaac Mizrahi Fragrance Promotion

•Belk perfume Sales Associate

•Rewarded $100 bonus for entering most surveys at event

•Excellent customer service skills while promoting and teaching consumers the value of products

•create awareness of product and benefits

•Excite and raise emotions of a crowd while gathering them to participate in events

•Meet & exceed all sells quotas

•upsell to consumer

•Give away free sample products while engaging with cons

•Attention to detail & organizational skills

•deliver key talking & selling points

Field Manager, Brand Ambassador,Promotional Model

Victory Marketing

December 2010 to January 2017

•promoted to Field Manager

•Ford Warriors in Pink @Cancer Awareness Walk-a-thon

•Sierra Mist Promo Sampling

•PS Aeropostle Grand Opening

•Get Fit America Tour

•Work individually & in team environment

•Enjoy using customer service skills while directing consumers through event display

•Plan & reorganize last minute details upon event arrival

•Work well under pressure and when understaffed

•Conference call meetings discussing event details and direction

•promote sales at large events while creating awareness with attention to detail

•public relations

•meet & greet consumers while distributing samples and information

•Create enthusiasm while gathering a crowd

•photograph Event happenings with permission from consumers

•deliver key talking & selling points while demonstrating product knowledge

•Enter timesheets and allowances using computer on company website

Brand Ambassador/ Field Manager

Fusion Marketing

October 2010 to January 2017

•Pepsi Max Tour @ NFL Draft Pick

•Boars Head Meats & Cheese Promo Sampler

•Click-It @ 2013 AllStar Nascar Race @ Charlotte Motor Speedway

•Roxull Insulation Demonstrator @ territory Lowes Stores

•Cheetos Chester Cheetah Costume Character and Handler

•promoted to Field Manager after creating & organizing a footpath for consumer crowd to enter & exit tent setup & display

•dsplayed leadership in assessing team & assigning roles

•dress in costume as a character/mascot at some events to attract kids and parents and create a fun environment for everyone

•work as costume character handler helping guide the character around stores and walkways while paying close attention that no mishaps happen with the costume or with the smaller children who aren't tall enough to be seen through costume

•create customer awareness, excitement, and knowledge of sample products distributed

•greet consumers with a smile in an inviting and friendly manner

•deliver key talking points to increase store sells

•crowd gatherer

•photograph events & attending patrons at setup demo

Brand Ambassador

Kudzu Agency

January 2014 to December 2015

*Koma Unwind Tou r

*meet & greet people while being friendly with courtesy *promote sales * ckninventory

*study & learn knowledge of product *deliver key selling points

*sample product* confirm w/store mgmt of set-up

Field Manager/Brand Ambassador

24 Seven

September 2013 to September 2013

•Belk Izod merchandising

•JcPenny Izod merchandising

•inventory * timesheets *merchandise product

•Promote sales

Field Manager/ Brand Ambassador

Attack Marketing

August 2010 to June 2013

•Bark Mobile Mgr

•Bark Mobile Guerilla St Team @Apple Festival*manage up to 5 BA's *promote sales

•Carolina West Wireless Door Hanging Mgr

•Promoted to Field Manager after first assignment

•manage up to 5 employees at each site

•used outstanding customer service skills when meeting new customers

•Promote sales while marketing new products

•public relations

•analyze & develop routes for coworkers to be more efficient on job sites

•Responsible for entering mileage & hours from each coworkers' time sheet in company's computerprogram and software

•Learn & demonstrate product knowledge for consumers as well as coworkers

Merchandiser

Lawrence Merchandising Services

January 2011 to January 2013

*customer service *merchandise products

*read planograms *stock store shelves

*inventory *work several retail, grocery & pharmacy stores *meet & explain visits to store mgmt

Brand Ambassador/Promotional Model/ Sampler

Encore Nationwide

October 2010 to August 2012

*US Cellular Mgr @ Moog Fest

*Justin Bieber Fragrance Promotion

*Merrier Holidays Mgr @ local malls

*customer service *sales by quota

*promote sales * meet & greet customers

*demonstrate product knowledge

*deliver key talking & selling points

*crowd gatherer *photographer *timesheets

*distribute product samples

Merchandiser

SASR Merchandising

May 2011 to July 2012

•reset retail & Big Box stores

•set and reset stores by reading and applying schematics and planograms

•Travel and work in team environment overnight

•warehouse labor

•Build & set shelving fixtures & price tags speedily

•Append signage,

•Build gondolas

•Rotate inventory stock on shelves by manager’s direction

Merchandiser & Marketer

News America Marketing

October 2011 to March 2012

•ad change in stores *planograms

•17 stores I merchandise

•signage

•work

Promotional Model/Field Manager

Event Pro Strategies

January 2011 to January 2011

Axe Angel for Axe Norelco Shave Products

*meet & greet people *distribute coupons *promote sells

*study & learn product knowledge *deliver key selling points

*confirm w/ store mgmt of presence & set-up*timesheets

Waitress

Hadley's Restaurant

January 2010 to July 2010

* customer service * meet & greet customers * orally take orders * closing clean-up

Marketing Manager / Photographer

Olan Mills Portrait Studio

July 2008 to October 2009

•989>ned Photography Certification

•customer service * managed up to 12 employees

•sell/ up sell / phone sales * public relations

•coordinate special events * trained new employees sales tactics

•travel * meet & greet customers

•deposit / collect monies * photograph all ages

Mystery Shopper

ShadowShoppers

August 2006 to July 2008

*customer service * travel

*sales * In-store demonstrations

*cold calling * data entry* planograms * resets

Sales Consultant (Certified),

Roberts Mazda

October 2005 to July 2006

•trained and earned Sales Consultant Certification through World Wide Sales Consulting: earn

•car sales

•cold calling & follow-ups

•public relations

•meet and greet new customersonine.meer

•excellent customer service skills

•appraisals

•create product awareness and inform consumers of new sales

•Ask open-ended questions to determine customer's needs

Portrait Photographer

PCA International

February 2005 to October 2005

*sales * photograph all ages

*customer service * worked w/out supervision

*public relations * scheduling

*travel * deposits/monies

*inventory * set-up camera/film, equipment

Cloth Cutter

Craftmaster Furniture, Paul Robert Chair, Lexington Furniture

July 1987 to January 2001

*manual cloth cutter using hand cutter (straight blade & round blade)

*automated computer cloth cutter

*mark, spread, & cut cloth

*flow-match, 4-way stripe, COM, etc.

*trained new employees to use automated cutter and manually cut cloth

Shift Manager

McDonald's

August 2003 to July 2004

•SHIFT MANAGEMENT CERTIFICATION

•SERVE SAFE CERTIFICATION

•customer service * supervised up to 10 employees

•public relations * trained new employees

•scheduling * inventory

•deposits/monies * open/close store

•worked w/out supervisory

Telemarketer

Whip Shopping Spree

May 2003 to August 2003

*phone sales * cold calling / follow-ups

*customer service * filing

Sales Consultant

Correll & Associates Statesville, NC May 2002 to May 2002

*customer service * event demonstrations

*sales * deposits / monies

*public relations * travel

Administrative Assistant

TR Clark Trucking

January 2001 to January 2002

*customer service * scheduling

*answer phones(multi-lines) * filing

*dispatcher * typing, computer, calculator

*invoices

Education

Some College in Human Services Technology

Warren Wilson College - Black Mountain, NC

August 2017 to March 2020

Certified in Pet Tech

A-B Tech - Black Mountain, NC

May 2019 to August 2019

Certified Guest Service Professional in Hotel Hospitality

A-B Tech/ AHLA - Black Mountain, NC

January 2019 to March 2019

Certified in Horticulture

A-B Tech - Black Mountain, NC

February 2018 to June 2018

Some college in Human Services Technology

Wilkes Community College - Wilkesboro, NC

August 2015 to December 2015

College Degree in Office Systems Technology

Montgomery Community College - Troy, NC

August 2007 to December 2007

Some college in Accounting

Catawba Valley Community College - Hickory, NC

August 1990 to December 1990

Certifications and Licenses

Certified Guest Service Professional- Hospitality

March 2019 to Present

•Graduated with Honors

•Hotel Hospitality

•Front desk

•Mgmt

•Busing

•catering

•Housekeeping

Certified Horticulturist

June 2018 to Present

•Gardening

•Landscaping

•Landscape design

•Botany

Certified Pet Tech August 2019 to Present

•Basic dog & cat anatomy

•Caring for pets

•Vaccinations

•Grooming

Certified Sales Consultant

2005 to Present

Basics of sales & how to's to keep customers involved by asking certain questions and not taking no for an answer

Sales tactics

Key talking & selling points

Contact this candidate