Jewelry Sales Customer Service

Renee Smith PO Box ****

770-***-****

*****.*********@******.***

EXPERIENCE

Diamond Center, Blue Ridge, GA — Customer Service/Sales Oct. 2019 - March 2021

Provided customer service and sales to walk in customers. High end jewelry sales including the following; engagement, wedding and all occasion jewelry.

Assisted with repair; drop o /pick up and phone service calls. Inventory, control and distribution of jewelry.

(Part-Time)

Cato, Ellijay, GA — Assistant Manager

Sept. 2018 - Sept. 2019

Retail sales and inventory - ladies retail store.

One-on-one customer support from walk in to walk out exit of the store. Responsibilities included; Phone sales/support, walk-in sales, returns, exchanges and refunds.

Shipment receipt and disbursement.

Hiring, interviews and in store training.

Opening/closing, bank deposits.

(Full Time)

Computer Solutions 911, Woodstock, GA — Help Desk

Manager/General Manager

Nov. 1999 - Oct. 2017

New system design, repair, upgrades debug/virus-spy removal. Computer support, training via phone and onsite.

Applications trainer, (All Microsoft Apps) and internet marketing principles.

Website development/design, implementation, maintenance, project management, SEO, strategic analysis, SWOT analysis with reporting. New client accounts, internet marketing, ecommerce, logos branding, social markets and social networking. Full scope from sale to completion. SKILLS

Strong Computer skills

Seasoned Customer Service

Sales/Marketing

Team/self starter

EDUCATION

North Cobb High, Acworth, GA

Graduated 1974

University of Maryland, Bad Tolz, Germany

1.5 years

Contracts

Delta Airlines — 1996-1997

Roll out contract installation of Windows XP with training of Delta Airline Maintenance Crews. Train Delta teams on Delta proprietary software

(Pinpoint). Stateside and most European airports.

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