Receptionist Customer Service

*** ******** *****

PHONE NUMBER 803-***-****

EMAIL ADDRESS - ********.********@*****.***

KENYATTA S. HASTIE

OBJECTIVE

To find employment in customer service for a company that will benefit from 7 years experience in customer service and strong organizational skills. SUMMARY OF SPECIFIC TASKS & PROCESSES

Greeting and assisting clients

Handling telephone inquiries and making appointments Filing letters, update client and employee information Computer duties

Collect money and make deposits

Attend and participate in staff meetings

Other duties of a general nature

WORK OF EXPERIENCE

January of 2016 - January of 2017 Unicon INC Sumter, S.C. Secretary / Receptionist

Answering phone lines, transfer calls, send mail, delivery mail to proper office, send faxes, make copies of documents, send emails to clients and or employees, update files of clients, ran errands, set up meetings, organizations of the office and waiting room and sanitation of all offices. 02/2010 - 02/2016 Company Name : Tesco Tax Service, Location - Sumter SC : Receptionist

Collected all incoming correspondences and distributed them to proper parties. Schedule clients appointments, send and receive faxes. Copied client information and created file folders for client(s) privacy. Help assist client(s) if needed to the best of my knowledge. Managed the upkeep of the waiting room, my office, along with five other offices, file room, restrooms, as well as lunch room (kitchen).

Experience in Microsoft Word

Experience in answering multi - line phones

Experience on using fax machine and copy machine

Experience sending emails

EDUCATION

Lakewood High School August 2000 - June 2001, Cornerstone Christian School Graduated Diploma

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