Krystal London

Scranton, Pennslyvania, *****

adozae@r.postjobfree.com 272-***-****

SUMMARY OF QUALIFICATIONS

•10+ years of customer service experience in, medical setting, retail, office assistant,receptionist

•Experience with filing, data entry, and front desk/reception work,strong attention to detail

•Excellent relationship-building skills, computer literate,fast learner

•Motivated, flexible, dependable, and punctual

•Preform cash management on a timely manner

•Certiification for Madison Strategy Group

•Skilled in Microsoft ware,Excel,Outlook,Powerpoint,Spreadsheet

Overseas Marine Service/The Law Office of Nicholas E. Bowers,NY

Sep.2019-Present

Adminastrative Assistant/Receptionist

•Answering phones call on mutli-line

•Scheduled meetings for clients

•File paper work in alphabetcial order

•Scan confidential documents in to the computer system

Covene 225 Liberty,New York,NY

Sep.2019- Present

Front Desk Receptionist/Office support/Bartender

•Vertify identification for security purposes

•Scheduling private party events

•Filing in alphabetical order

•Preparing alcholic or non alcoholic beverages

•Interacting with customers, assesing their needs and preference

JFK Airport Hallmark Aviation,Queens NY

May.2018- Sep 2018

Customer Service Agent/Security

•Vertify flight information and passenger documentation

•Work amongst TSA and boarding officers

•Greet and welcome customers to the airport

•Operate at gate functions,at arrivals and customs assisting kiosk machine

•Constant passenger and crew interaction

Sarabeth Lord and Taylor,New York,NY

Sept.2017- Jan. 2018

Hostess/Suprivisor

•Reconcile cash drawer by providing cash transactions,listing checks and credit card charges for to-go orders

•Issue dinning charges recieve payments by validating credit charges,approving checks,accepting currency calculating and issuing change for To-go orders

•Close POS system to preform end of the day

•Answer incoming calls to the resturant and provide appropriate service

NYU Langone Hospital,New York,NY

Feb.2018- May 2018

Dietary Aide(Part time Temp)

•Prepare and modify patients diets, answer phone calls in the diet office

•Adhere to menus and portions control standards,inlcuding those for special diets when preparing and serving meals

• Served food on the tray line and take late food trays to patients

•Read menus to patient in diffrent units of the hospital

Swiss Post Solutions, New York, NY

Sept. 2016 – Nov. 2016

Receptionist (Temporary)

•Scheduled appointments, filed paperwork, performed data entry duties,ensure work station was neat

•Handled multi-line phone system, receiving calls and answering any inquiries and concerns

•Welcomed and greeted clients and visitors to ensure a friendly and professional environment

JFK Airport, Queens, NY

Aug. 2015 – Apr. 2016

OTG Management: Bartender/Hostess/Server/Cashier

•Promoted several times due to ability to learn new skills quickly and positive attitude

•Provided exceptional customer service to all patrons at all times

•Took customers’ orders,prepared drinks and served food, seated patrons as they entered restaurant

LSG Sky Chef,Queens,NY Apr. 2014 – Dec. 2014

Lead CSR and Cold Food Handler

•Supervised and over saw the work performance for 25 employees to ensure quality service

•Ensured all food items were prepared and in adequate stock for all flights

•Prepared meals for flight according to number of passengers such as sandwiches, salads, and other items

•Received award for exceeding performance expectations

Family Dollar, Flushing, NY Dec. 2012 – Feb. 2013

Sales Associate

•Received and disbursed money when required by higher management

•Handled cash, processed credit/debit transactions; provided change for cash customers

•Assisted customers with product and company inquiries and purchases

•Stocked and restocked items on shelves neatly for organization and easy access

Columbus Cardiology,New York,NY July 2008 – Aug. 2009

Office Assistant

•Scheduled appointments, sorted and filed clients records to ensure organization

•Handled multi-line phone system, received calls and answered any inquiries and concerns

•Welcomed and greeted clients to maintain a hospitable environment

EDUCATION

John Adams High School, Queens, NY June 2009

High School Diploma

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