Precilla Glenn-Graves

**** ********** ****

Temple Hills, MD 20748

Phone: 301-***-****

Email: adoz4p@r.postjobfree.com

I am an accomplished Senior Executive Assistant with an emphasis on Administrative Management of C-Level Executive support to Directors, Deputy Directors, and Branch Chiefs. I provide management of complex electronic calendars, act as gate keeper and assist with domestic and international travel. I have demonstrated experience in staff performance, training, planning and problem solving.

EXPERIENCE

VENESCO LLP- - Washington DC, 02/2019 – 08/2020

Senior Executive Assistant to ITCD Director NASA

Confidential/Public Trust Clearance (40 hours per week)

Provided C-level support to the Executive Director of ITCD/OCIO and Assisted Deputy Director with same. Coordinated agendas and actions for Executive and Senior management meetings; calendar management, travel arrangements and meeting minute documentation. Processed reimbursements and supporting documentation. Managed several large projects at a time with little to no supervision, meeting all deadlines. Interpersonal communications with staff at all levels, edited documents, created memorandums and correspondence and reports as needed. Assisted with PowerPoint presentations.

INFOTREND USA - - Washington DC, 08/2018 – 01/2020

Senior Executive Assistant to Acting Director Department of Transportation

NHI Training Division: Confidential/Public Trust Clearance (40 hours per week)

Act as an adviser to the Director, assist in facilitating effective decision-making, Assist Director with vision of NHI and outreach to other Agency’s; Assist with new Marketing outreach documents and prototypes for printing; coordinate and execute strategic initiatives and strategic plan; assist with all administrative logistics; ensure all staff issues are addressed properly and track progress until resolved. Act as liaison between staff, TPMs and ISD’s and ensure deliverables are on track. Request and obtain drafts of projects on behalf of Director to ensure request are on point and will meet deadline. Organize and maintain files and records in electronic and hard copy; Process and track Controlled Correspondence from the Office of the Secretary using the agency’s Correspondence Tracking System (CTS); Provide administrative support to the Director and other Federal staff as assigned; Maintain Outlook calendars; Submit final travel vouchers in E2 travel system within 5 days of travel completion; Coordinate and prepare Invitational travel in E2; Distribute Invitational Travel packets to travelers within 48 hours of approval; Prepare travel and meeting folders for the Program Support Team Leader and the agency Director 3 days prior to travel; Provide updates to agency processes or standard operating procedures as appropriate. Perform a variety of clerical and administrative tasks such as copying, faxing, and maintaining

Records, and manuals.

ALTA IT- - Maryland, 12/2016-01/05/2018

SENIOR EXECUTIVE ASSISTANT to Director and Deputy Director of Department of Energy, Energy Efficiency and Renewable Energy (EERE): Confidential/Public Trust Clearance (40 hours per week)

Prepared the senior officials’ travel, to include foreign and domestic, prepared travel orders, invitational travel vouchers, itineraries, hotel accommodations, and finalized expense reports; worked with State Department to ensure passports and other international documents were cleared. Screened the senior officials’ telephone calls and visitors; acted as gate keeper by determining the identity of the caller/visitor and the purpose of the call/visit. Referred calls/visitors not requiring senior officials’ attention to other staff members or handled the matter personally. Produced documents using Microsoft Office and SharePoint.

Managed multiple and varied activities including responding to the program and policy needs of the Administrator and other Senior staff for International Affairs; scheduled appointments, tracked and responded to correspondence, and Controlled Correspondence (CCMS) from the Office of the Secretary. Draft and proof read, memorandums, office reports, and other critical documents; planned arrangements for meetings, attended staff meetings and notated minutes of same.

SYNERGY SOLUTIONS- - Washington, DC 09/2016-11/2016

SENIOR EXECUTIVE ASSISTANT to Deputy Assistant Secretary of Department of Energy, International Affairs: Confidential/Public Trust Clearance (40 hours per week)

Out processed Political Appointee’s - Screened the senior officials’ email and other incoming correspondence and identified those that were routine and those needing responses by the Immediate Office of the Secretary. Participated in staff meetings, prepared meeting notes, and agendas on policy, program, and administrative issues; maintained records of proceedings and developed and disseminated information on decisions made. Ensured that questions, problems or issues raised during these meetings were resolved. Screened the senior officials’ telephone calls and visitors, acted as gate keeper for same. Prepared the senior officials’ briefing books, manuals, and answered Congressional Correspondence (CCMS) from the office of the Secretary that came from Congress and Senate and other government officials for the Secretary’s signature. Arranged travel, both foreign and domestic. Prepared travel orders, vouchers, itineraries, and expense reports.

TELESOLV CONSULTING – Washington, DC 05/2016 to 09/2016 (Temp Contract)

SENIOR EXECUTIVE ASSISTANT to Director, SES of United States Customs Immigration Services (USCIS): Public Trust 2021 (40 hours per week)

Provided Executive support to the Chief Security Officer (CSO) (Director), attended daily briefings, reviewed and managed calendar, maintained a high level of interaction between the USCIS Director and the Management Directorate Office’s to facilitate meetings and other related events. Provided assistance with contacting and scheduling appointments; coordinated availability.

Provided assistance with scheduling and coordinated four Divisions. Prepared reports for submission to USCIS Management. Facilitated communication and coordination between CSO, as acted Division liaison. Monitored and prepared travel authorizations and expense reports. Coordinated and attended Executive and high-level meetings, prepared agenda for same. Prepared and published meeting notes. Monitored multiple general and specific delivery email boxes, reviewed emails to determine urgency and forwarded or prepared responses, followed-up and routed appropriately. Prepared and developed documentation, for review and approval to include presentations, memorandum, correspondence, organizational charts and statistical reports using Microsoft Office and managed documents in SharePoint. Created on Boarding manual for new hires Managed program records for CSO.

TERACORE, INC., Herndon, VA,09/ 2010–12/2011

EXECUTIVE ASSISTANT, to Director Andy Mitchell (SES), of National Training and Education on behalf of Federal Emergency Management Agency: Secret (40 hours per week)

Arranged domestic and international travel and finalized expense reports. Managed Directors calendar and acted as gate keeper for calls and visitors. Reviewed, analyzed and interpreted administrative directives to develop and recommend administrative policies and procedures to the Director. Managed executive and Congressional Correspondence from Congress and Senate, drafted responses for signature. Created, proofed, analyzed and researched documents and other correspondence from the front office. Assisted and advised Director on staff development plans and programs. Established and maintained a good working relationship with managers, Branch Chief’s, program officials, and employees to obtain and exchange ideas and information, discussed issues and problems, recommended solutions and alternatives, and provided administrative management services. Implemented and analyzed training for Administrative, Management and Supervisory staff and in-house course development.

IEM., INCORPORATED – Arlington, VA, 12/2011-09/2013

SENIOR ADVISOR, to Director Andy Mitchell (SES), of Technological Hazards Division on behalf of the Federal Emergency Management Agency (FEMA): Secret (40 hours. per week)

Advised Director to create and implement role model or mentors for Executive employees to follow. Advised Director and assisted training staff in the development of in-house training for writing skills, public speaking, customer service, evaluator training, train the trainer and Supervisory training; to encompass all four Branches of the Division.

Advised Director of “morale” boosters for staff to include Let’s Move (walking team) birthday recognition (card and balloon on staff birthday) in-house training classes to enhance IDP’s, creating new hire Supervisor mentors, and administrative staff buddies for employees on telework days. Advised Director and suggested Mentor Program for Branch Chiefs which was implemented to enhance managerial skills, and the development of Executive guides located on the Department intra-net web site as templates, SOP’s, and fingertip job aids. Advised Director to implement the usage of Adobe Connect and Office Communicator to eliminate unnecessary travel.

Advised Director to create a monthly newsletter distributed by the new Outreach Section to include Regions of Radiological Emergency Preparedness Program (REPP) and Chemical Stockpile Emergency Preparedness Program (CSEPP) to expose Executive accomplishments in the Regions to Administrator and other Senior Executive level HQ staff. This enhanced their ability to accomplish certain performance management and recognition exposure and increase chances for improved individual awards.

Advised Director on creating and the development of Standard Operating Procedures (SOP’s) of Departmental operational desk manuals, on-boarding manuals for new hires, and Administrative desk manuals. Served as the primary point of contact for all human resource actions within the department and created an Action Office between four Branches of the organization Business Operations (Budget Office) and Human Resources Office.

Identified problems and problem areas observed daily and measured the effectiveness and proficiency of administrative programs; provided recommendations for improvement to Director for implementation across departments. Provided high level management and operational support to SES, representing the Director in Division level meetings and interactions with other Senior Federal leadership. Demonstrated experience in managing SES level meeting and travel calendars and de-conflicting same. Coordination with multiple Federal, State and local agencies and jurisdictions, detailed knowledge of current DHS and FEMA Preparedness policy and mission, including applicable Presidential Preparedness Directives. existing administrative directives. Coordinated and managed the review and processing of and clearances, acted as a liaison between program offices in coordinating information

including applicable Presidential Preparedness Directives. existing administrative directives. Coordinated and managed the review and processing of and clearances, acted as a liaison between program offices in coordinating information.

IEM., INCORPORATED – Arlington, VA, 12/2011-09/2013

SENIOR CONSULTANT, to Director Andy Mitchell (SES), of Technological Hazards Division on behalf of the Federal Emergency Management Agency (FEMA): Secret (40 hours. per week)

Arranged domestic and international travel and finalized expense reports. Managed Directors calendar and acted as gate keeper for calls and visitors. Reviewed, analyzed and interpreted administrative directives to develop and recommend administrative policies and procedures to the Director. Managed executive and Congressional Correspondence from Congress and Senate, drafted responses for signature. Created, proofed, analyzed and researched documents and other correspondence from the front office. Assisted and advised Director on staff development plans and programs. Established and maintained a good working relationship with managers, Branch Chief’s, program officials, and employees to obtain and exchange ideas and information, discussed issues and problems, recommended solutions and alternatives, and provided administrative management services. Implemented and analyzed training for Administrative, Management and Supervisory staff and in-house course development.

Managed the Administrator’s official travel logistics and arrangements. Provided administrative support to the Deputy Administrator (SES) in presenting and interpreting his views to appropriate officials. Made administrative decisions to maximize the productive use of the Administrator’s time. Ensured the Administrator, and other staff members received timely, responsive, and accurate administrative support on his policies and objectives. Prioritized and negotiated organizational needs regarding meeting timeframes, and deadlines. Exercised delegated authority to speak on behalf of the Administrator on a variety of administrative matters. Developed, initiated and implemented administrative policies and procedures based on analyzing and interpreting

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