Receiving Manager Safety
Resume:
Amy Boyte
Bastrop, LA
*****************@*****.***
#readytowork
Work Experience
Head Cashier
Two Brother’s Easy Mart, LLC. - Bastrop, LA
November 2020 to July 2021
•Operate the cash register, processing customer payments, handling cash, debit, and credit transactions, and balancing the cash drawer..
• Promote and resolve customer complaints, in a timely and professional manner.
• Daily operating procedures to ensure store is clean, adequately stocked, organized, and well-kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Monitor daily retail gasoline competitors
• Complete daily paperwork and computer entry in a timely manner
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing to the owner.
• Enforce all Safety and Security Issues and correct any and all unsafe conditions.
• Enforce the building, the property and all business files are up to all regulations, as well as, being in contact with LA DEQ on a regular basis
Store Manager
Central Oil & Supply Corporation - Monroe, LA
September 2017 to October 2020
•Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well-kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Supervise and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct Store meetings as needed with employees. (A minimum of one monthly)
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store Operations
• Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
• Communicate and perform all price change request, mark downs / ups as requested by the Operations Manager.
• Communicate any problems with merchandise pricing to the Price Book Administrator.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Conduct regular safety and Security Meeting and document with employees attending signatures.
• Report and process all employee and/ or customer incidents or accidents following company procedure.
Kitchen Manager
THE PREP CENTER - Bastrop, LA
April 2015 to September 2017
•Order materials, supplies, and ingredients based on demand.
•Supervise and organize food orders.
•Oversee the food preparation and cooking process.
•Monitor inventory levels and perform weekly inventory assessments.
•Store all food products in compliance with health and safety regulations.
•Ensure the kitchen is clean and organized.
•Maintain weekly and monthly cost reports.
Receiving Manager
Tractor Supply - Bastrop, LA
October 2013 to February 2015
•a. Accountable for processing of inbound and outbound freight.
•b. Maintain accurate inventory control and adhere to loss prevention standards.
•c. Recovery of merchandise.
•d. Participate in mandatory freight process.
•e. Keep a clean, organized, and safe work area.
•f. Maintain, recover, stock, and tag assigned work areas including all merchandise displayed outside the store.
•g. Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
•h. Rotation and disposition of dated products.
•i. Assemble merchandise.
•j. Operate Forklift.
•k. Operate Cardboard Baler.
•l. Complete all documentation associated with any of the above job duties.
Education
High school diploma
Bastrop High School - Bastrop, LA August 2006 to May 2007
Skills
•Retail Management (2 years)
•Profit & Loss (7 years)
•Merchandising (7 years)
•Recruiting (4 years)
•Payroll (10+ years)
•Management (5 years)
•Cash Handling (10+ years)
•Store Management Experience (2 years)
•Assistant Manager Experience (4 years)
•Pricing (7 years)
•Food Safety (9 years)
•POS (8 years)
•Supervising Experience (4 years)
•Sales (10+ years)
•Budgeting (7 years)
•Inventory Control (7 years)
•Loss Prevention (7 years)
•Purchasing (8 years)
•Kitchen Management Experience
•Leadership
•Sales Management
•Culinary Experience
Labor Cost Analysis
Certifications and Licenses
Food Safety Manager
June 2019 to June 2024
The ServSafe Food Protection Manager is the highest certification awarded by ServSafe. The certificate is earned by passing the ServSafe manager exam. The exam focuses on six aspects of food service that can affect the safety of food. A Certified Food Protection Manager is the person responsible for the control or supervision over employees who engage in the processing, preparation and service of foods in the food establishment.
Assessments
Retail Customer Service — Proficient
June 2020
Comprehending and responding to retail customer needs.
Full results: Proficient
Sales Skills — Highly Proficient
August 2020
Persuading reluctant customers to buy products or services and influencing and negotiating with customers to meet sales goals. Full results: Highly Proficient
Call Center Customer Service — Proficient
August 2020
Applying customer service skills in a call center setting.
Full results: Proficient
Supervisory Skills: Motivating & Assessing Employees — Proficient
June 2020
Motivating others to achieve objectives and identifying improvements or corrective actions.
Full results: Proficient
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