Industrial Training Service Officer
Resume:
Objective
To demonstrate as well as contribute my
knowledge, skills and abilities diligently in an
effective and efficient manner to the success,
growth and betterment of the organization
thereby developing a career.
Work Experience
OTP Internet Technology
Customers Service Officer
June 2021 - Till Date
● Creates and maintains cordial
relationships with customers.
● Acknowledges and resolves customer
complaintsvia phone, email, mail, or
social media.
● Resolving customer complaints and
directing them to the appropriate
channel.
● Educating clients on the service or
product of the Organization.
● Keeping accurate records of customer
interactions, transactions, comments,
and complaints.
● Providing feedback on the services of
the Organization back to the
management.
● Ensure customer satisfaction and
provide professional customer support.
Relate Africa
Nov. 2020 - Apr. 2021
Administrative Assistant
● Developing and maintaining a filing
system
● Organize and supervise office activities
Act as point of contact to clients and
staffs
● Providing administrative support and
managing queries
Education
Yaba College of Technology
2018 - HND
Business Administration and Management
Yaba College of Technology
2015 – OND
Business Administration and Management
Skills and Competencies
● Effective Presentation
● Microsoft Office
● Emotional Intelligence
● Good Organizational and Interpersonal
Skills
● Good Communication Skill
● Self-driven passion and attitude to work
● Honesty, Integrity and fairness in
dealing with others
● Ability to work under little or no
supervision
Interests
● Networking
● Travelling
● Sports & Games
Reference
Mr. Dominic Mukoro - "Dupe’s Bakery"
Manager
Mr. Owolabi Ogunwole - "Kidz Mall"
Manager
PETER JESSE
UMUAROHOR
Address: 13, Ola-oluwa Street, Oluwo, Agbado Lagos. Phone: 080********, 070********
Email: adoz3f@r.postjobfree.com
LinkedIn: https://www.linkedin.com/in/peter-jesse- umuarohor-3abb0b110
● Plan and schedule meetings and
appointments
● Manage office tools, supplies and
replacement
Command Secondary School Jos (NYSC)
Nov. 2019 – Oct. 2020
Administrative Assistant
● Registration of new students
● Filing and keeping of records of staff
documents
● Dissemination of information to
teachers and corps members
● Stamping and record of student exeat
letter
● Requisition of items needed by teachers
Guaranty Trust Bank Plc. Gbagada
Jan. 2016 – Mar. 2017
Industrial Training
● Financial analysis
● Proper review of documents
● Bulk cash confirmation and sorting
● Cash deposit collection
● Keeping record of cash transactions
● Taking, making and disbursing staff
requisitions
● Promoting vital relationship among
customers and management
● Disseminating information on current
products and technology to customers
St. Dominic's Priory Yaba
2012 - 2015
Supervisor
● Maintaining the quality of work
● Procurement of items / materials needed
● Boosting and maintaining morale of co-
workers and subordinates
● Economic use and storing of materials
● Planning and scheduling of work
● Maintaining good housekeeping on the
job
Training and Development
● Ready Set Work 2018
Employability, Entrepreneurship and
Workplace Training
● HP Life
Effective Presentation
Business Communication
Effective Leadership
Basics of Finance
● Jobberman
Soft skills
Realink Computer Technology
Desktop Publishing
Contact this candidate