Lisa Fragoso-Allen

**** ********** ****** **** *

Las Vegas, NV 89128 US

Day Phone: 310-***-****

Email:adoyyf@r.postjobfree.com

Availability:

Job Type: Permanent

Work Schedule: Full-Time, Shift Work

Desired locations:

United States - NV - Las Vegas

United States - NV - Henderson

United States - NV - North Las Vegas

Work Experience:

Stepping Out Social Service

2480 N Decatur Blvd

Las Vegas, NV 89119 United States

09/2014- 06/2021

Salary: 38,925 USD Per Year

Hours per week: 40

Medical Office Assistant

Duties, Accomplishments and Related Skills:

Scheduled drivers for patient pick-up. Heavy phones, assisted patients with appointments and insurance verifications. Scheduled personal care services for disabled patient.

Dispatched drivers for patient pick-up and delivery of medication. Maintained the daily job schedule and printed daily itinerary. The amount of the receivable is based on the Reasonable Charges generated on each claim, which is my responsibility to review at the time I generate and authorize each claim to individual insurance companies Scheduled drivers for patient pick-up. Heavy phones, assisted patients with appointments and insurance verifications.

My position requires my attention daily in reviewing all rejections from insurance companies, Insurance Verification Department Staff and Accounts Management Department staff in order to resolve denials for payment or reimbursement.

It is my responsibility to make certain every effort is made to make certain the claim is valid and viable for payment from the insurance companies. Within my department, I advise, correspond and communicate with Data Base Administrators when errors and requests are not the correct method of disposition. In turn, such issues are addressed immediately and all staff advised of situations affecting collection goals.

I am fully successful in my most recent annual review regarding Customer Service skills and abilities. It represents one-third of the critical elements in by position standard. Ability to identify systemic problems, conducts studies, analyze, and evaluate the needs of customers and develop specific solutions to meet those needs.

I have the skill set and ability to prepare project papers and staff reports and organize and deliver briefings to managers to encourage understanding and acceptance of findings and recommendations. Customer service, heavy inbound calls, schedule residential and commercial service calls while prioritizing the work flow for thirty plus service technicians for a 8-10 hour work day.

Supervisor: Barbara Duke

Okay to contact this Supervisor: Yes

Caregiver to Terminally ill Mother 2016 - 2017

Las Vegas, NV

Assisted with personal care, including dressing, mobility, administering medication, personal hygiene, eating and transporting to doctor’s appointments. Monitored medications, maintained communication with health care professionals regarding medical and emotional condition. Documented and reported changes in health status, ensured safety and well-being.

Century 21

1614 North Rainbow Blvd

Las Vegas, NV 89107 United States

12/2012 - 09/2014

Salary: 15.50 USD Per Hour

Hours per week: 40

Real Estate Assistant

Duties, Accomplishments and Related Skills:

Scheduled appointments for new homebuyers set up open houses and assisted clients with loan applications.

Participate in active marketing initiatives, from cold calling to attending industry events,

Interview clients to determine their precise wants, needs, budgets and geographic limitations. Prepare and proofread real estate documents, from leases to closing contracts. Organize and oversee open houses.

Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process. Represent landlords who own multiple properties and need to keep a consistent occupation rate. Attend closing dates and provide support for clients. Excellent written and verbal communication skills.

Supervisor: Sharla Juniel

Okay to contact this Supervisor: Yes

Executive Limousine

3950 W Tompkins Ave,

Las Vegas, NV 89103 United States

01/2005 – 11/2012

Salary 34,500 USD Per Year

Lead Reservations Dispatcher

Duties, Accomplishments and Related Skills:

Specialized in VIP charter reservations, answering incoming calls and confirming requests for limousines, party bus, and other high-scale vehicle transportation. Data entry, booked reservations for shows, restaurants, weddings, and bachelor and bachelorette parties. Client itinerary coordination. Scheduled and dispatch over 75 fleets at a time.

Supervisor: Claire Pobliner

Okay to contact this Supervisor: Yes

Education:

UNIVERSITYOF PHOENIX Las Vegas, NV United States

Current Student

GPA: 3.2 of a maximum 4.0

Credits Earned: 45

Major: BUISNESS MANAGEMENT

Job Related Training:

Insurance Follow-up

Billing

Accounting AP/AR

Collections

Customer Service

Computer literate

Filing & Organizational skills

Administer Medications

Scheduling

Insurance Verification

Cash Handling

Switchboard

Medical Record

Maintenance

Scheduling Referrals

Balance Ledgers

Coding

PBX Operator

Dispatch

Heavy Inbound/Out calls

Processing of billing, account adjustment, waivers, repayment plans, follow-up and insurance verification. Applies and understands ICD-9 (medical terminology), Health Care Procedure Coding System (HCPCS), eligibility criteria, income screening, and agency regulations. Managing and/or coordinating an Accounts Receivable Program for healthcare third party billing, coding, and documentation. Knowledge of Medical Care Cost Recovery program as related to Pharmacy Claims Collecting, compiling, correlating, and maintaining production data from shop records, personnel, and computer sources.

Language Skills:

Language

Spoken

Written

Read

English

Advanced

Advanced

Advanced

Affiliations:

Misty T Cancer Charity Vice President Board of Directors

References:

Available Upon Request

Additional Information:

Excellent Communication, oral and written skills. Yellow Belt Training Certified. 75wpm, Knowledgeable in document Imaging, Excel, Word, Power Point, 10,000 KPM

Contact this candidate