Amy L. LeFors

Colorado Springs, CO *****

adoyxl@r.postjobfree.com 719-***-****

Purchasing Coordinator

Dedicated professional with vast experience in information system implementation and healthcare supply chain analysis. Excellent communicator with talents in promoting positive working environments to boost morale and achieve organizational goals within designated timeframes. Demonstrated success in multitasking with the capability of prioritizing projects based on urgency and ensuring accuracy. Effective team player with the flexibility of working independently with minimal direction. Quick to adapt to new information systems with a wide knowledge of several integrated, multi-functionality information systems as well as a working knowledge of additional applications. Also, maintains proficiency in MicroSoft Office programs (Word, Excel, Access, Project, Powerpoint, Outlook, etc), QuickBooks, Internet, Cerner Millenium Systems, etc.

Core Competencies

●Business Support

●Process Improvements

●Patient Satisfaction

●Schedule Management

●Performance Reporting

●Relationship Building

●Billing & Collections

●Quality Assurance Analysis

●Conflict Resolution

Professional Experience

Patient Care Coordinator

HEARINGLife, Colorado Springs, CO, 2016 - 2021

Miracle Ear, Colorado Springs, CO, 2015 - 2016

Oversees the operations of the front desk within the busy practice. Coordinates the scheduling and confirmation of appointments to minimize delays in service. In addition, ensures are patients are greeted accordingly, payments are received and follow up appointments are arranged when needed. Communicates with insurance companies regarding authorization and billing. Utilizes electronic health records to verify patient information and add physician notes. Regulates sales calls, reaching out to potential patients regarding care services and strengthening relationships with current patients.

Key Contributions:

●Recognized for successfully restructuring processes throughout the office for optimal workflow.

Office/Sales Manager, 2007 – 2015

Independent Restoration Consultants, Denver, CO & Wichita, KS

Directed the front office functions to ensure positive productivity. Monitored a high volume of incoming calls, routing to appropriate contacts when needed. Maintained the reception area and inventory levels, reordering supplies as needed. Organized inbound mail to eliminate chances of delayed response and payments. Coordinated internal office moves and regular meetings.

Key Contributions:

●In a single year, boosted business sales by 200% by implementing effective sales lead processes.

●Acknowledged for constructing effective programs to increase utilization of services and equipment.

Additional Professional Experience

Clinical Consultant with Morgan Hunter, Senior Clinical Analyst with HPG Resources, Inc., Clinical Application Analyst with Catholic Health Initiatives, Surgical Analyst with Integris Health, and Quality Assurance Analyst with Cerner Corp.

Education

Bachelors in Healthcare Administration,

Pending 05/2024

University of Phoenix - Colorado Springs, CO

University of Kansas – Lawrence, KS