ELIZABETH S. JACKSON

adoyxf@r.postjobfree.com 317-***-**** 5330 W. Marietta Railroad St., Shelbyville, IN 46176

Summary

Energetic, motivated, detail orientated searching for personal/office assistant position, skilled at balancing the needs of clients in both personal and professional capacities. Strong work ethic and positive attitude. Highly effective in fast-paced work environments. Accurate, assertive, and adaptable.

Skills

Strong interpersonal skills

Conflict resolution skills

Training and development

Financial records and processing

Results-oriented

Quick learner

Client-focused

Positive learning process

Excellent communication

Excellent with kids

Time management skills

Excels in Microsoft (Word, Power Point, Excel)

Computer proficient

Experience

Cash Specialist Representative

04/2018 - 12/2018

Tilson HR Inc. Greenwood, IN

Worked in several different computer programs: Micro MD, EDI, Impact, Web docs

Read EFT sheets and made insurance payments accordingly

Responsible for verifying that payments have been deposited in bank before continuing with payment procedures

Posted patient payments to proper accounts

Read medical EOB's

Made any changes to patient account that were needed after reading EOB's

Keeping a day sheet in excel to ensure that all balanced at end of day

Using multiple computer monitors

Using multi-phone lines

Dealer Returns-Processor

06/2017 - 02/2018

Elwood/ Neovia Greenwood, IN

Processing returned items and preparing them to be repacked and returned to stock.

Repack items in the correct box/bag to be returned to stock.

Responsible for creating labels so items have correct information for shipment.

Receive and process information in SAP.

All other duties as assigned.

Assistant Manager

12/2007 - 01/2009

KB Toys Taylorsville, IN

Responsible for counting cash draws and bank deposits.

Interview job candidates.

Assigned employees to specific duties to best meet the needs of the store.

Reorder inventory when it dropped below predetermined levels.

Instructed staff on appropriately handling difficult and complicated sales or store issues.

Examine all merchandise to verify that it was correctly priced and displayed.

Trained and evaluated personnel in Sales and Marketing.

Maintain budgets as required.

Authorized payments and merchandise returns.

Maintained daily profit and loss performance reports.

Responsible for covering all shifts when needed.

Daily communication with Store Manager and District Manager regarding all store and staff issues.

All other duties as assigned.

Key holder

03/2007 - 12/2007

Total Tan Shelbyville, IN

Greet customers promptly.

Instruct customers on tanning beds, explain each individual bed and the benefits of the different beds.

Process cash, credit cards, debit and check payments.

Count out cash draws and balance totals.

Improve customer service by projecting friendly and knowledgeable attitude.

Responsible for sanitizing all beds and equipment.

Train and mentor new employees.

Complete store opening and closing procedures.

All other duties as assigned.

Education and Training

Associate of Applied Science: Criminal Justice

2015

Ivy Tech Community College

Southwestern Jr/Sr High School Shelbyville, IN

References

Personal Kim King Smith 317-***-****-

Professional Tracy Houston 317-***-****

Professional Jennifer Nevins 317-***-****

Professional and personal Andrea Powell 317-***-****

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