Business Administrator Dental Assistant

*********@*****.*** *** Guayava Lane, Brownsville, Texas 78521 956-***-****

OBJECTIVES

Obtain a position as a customer service representative with a company that allows for the application of strong organizational, communication and customer retention skills when interacting with clients and providing them with the level of support they expect.

EDUCATION

University of Texas Rio Grande Valley

1998 - Associate of Business Administration

Homer Hanna High School

1994 - High School Diploma

EXPERIENCE

Dr. Joe D. Zayas, D.D.S- Brownsville, Texas

Business Administrator – June 15, 2005 – November 13, 2020 Greeted and welcomed patients to the practice; Scheduled, rescheduled, or cancelled appointments as needed; Assisted patients to fill out information forms; Prepared patients’ charts and daily schedules for the dentist and dental staff; Updated patient records and documented recent treatments and procedures; Scheduled follow-up appointments and provided telephonic reminders; Communicated with medical insurance providers; Verified methods of payment and collected payments as needed; Performed general office duties, such as answering telephones, photocopying, filing, and faxing.

Tara Rios Dental Group- Brownsville, Texas

Dental Assistant – January 21, 1998 – June 10, 2005 Prepared patients for dental work; Helped with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures; Assisted dentists in managing medical and dental emergencies when necessary; Assisted dental hygienists with procedures when necessary; Recorded treatment information in patient records.

SKILLS

Administrative skills; Bilingual; Interpersonal skills; Problem solving; Communication skills; Critical thinking. MARGARITA BUITRON