Mandy Ajabi

Cell. : 514-***-****

adoyrx@r.postjobfree.com

Pierrefonds, QC H9J 4C5

English, French, Persian

Profile

* ***** ********** ** **** Clerk: Customer service: rate inquiries, routing procedures, spot quotes and auditing

5 years + of related experience in a support role with a focus on administrative sales supported and marketing related

Proficiency in Microsoft Office and a very strong understanding of communication tools and internet applications; knowledge of accounting: sage 50, quick books invoices

Able to work independently as well as part of a team; coupled with flexibility for effectively coordinating processes and to communicate information across related departments; Close interaction with CEO regarding clients’ applications

Strong commitment to excellent client service and ability to work with clients to resolve issues in an amicable and prompt manner

Good knowledge of Financial Statements and credit analysis, over 5 years of experience in credit card processing

Professional Experience

Rate Clerk 2019-2020

Remco Fashion and Clothing Transport, Lachine

Answered Email and telephone inquiries for rates, routing and procedures

Maintained customers’ records for accuracy purposes and for audits. invoices in Excel spreadsheets

Performed Spot Quotations

Ongoing surveillance on files and orders

Accounting Clerk (Internship) 2018

Thread Collective, Saint-Laurent,

Checked expenses and verified if balance matched with the bills

Prepared bills and entered invoices in Excel spreadsheets

Performed inventory control of items and products

Input data using Sage 50

Operations Specialist 2012-2017

Versapay Corporation, Westmount

Sent applications to Chase Paymentech for credit cards processing

Performed closures of customers’ accounts

Processed orders such as sales quotes, merchant service and sent invoices

Reported all tasks in Salesforce system

Answered phone calls and directed potential customers to appropriate departments

Collected money from customers purchasing debit machines

Administrative Assistant 2000-2011

Akhavan Food, Saint-Laurent

Responsibilities evolved from in store customer service to administrative support with the growth of the company

Acted as personal Assistant to CEO-scheduling, drafting correspondence and project management

Greeted distributors and directed them to different departments

Reception duties, which included handling customer inquiries, issues and complaints

Data Entry

Reconciled Invoices in Excel and basic accounting.

Liaised with suppliers regarding orders, shipping details and invoicing issues.

Education

Diploma of Vocational Studies in Accounting 2018

Diploma of Vocational Studies in Secretarial Studies 2012

Shadd Business Centre, Montreal

AEC in Artistic Make-Up

College Inter-Dec, LaSalle

Other Work Experience

Make-Up Artist

Mac Cosmetic, Vancouver, BC

Customer service, sales

Aldo Shoes, Vancouver, BC

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