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Operations / General Manager

Location:
Ponte Vedra Beach, FL, 32082
Posted:
October 08, 2021

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Resume:

Peter Veilleux

*** ******* **** ***** *****, FL *2081

adoyqr@r.postjobfree.com 904-***-****

Business Leadership

Respected business development strategist with 20 year progressive career driving revenue growth, steering operations, and motivating teams to surpass ambitious objectives Areas of expertise include…

• Strategic Planning & Implementation

• Market Segmentation & Analysis

• Budget Administration

• Team Building & Training

• Process Improvement

• New Product Launches

• Account Management & Growth

• Customer Service

• Operations Leadership

Professional Experience

General Manager (Interim) - 2017 to present

Air Engineers / Service Experts

Oversee all daily operations of 40 employees, responsible for key financial and budget management; hiring, training, and mentoring of administrative, customer service, dispatch, parts processor, technicians, installers, and sales team; HR duties

(counseling, discipline, performance reviews, wages); responsible for customer inquiries and complaints; manage fleet of 30 vehicles, communications (GPS devices, phones, FAST devices) and safety protocols; liaison between vendors; marketing duties. Market Manager - 2013 - 2017

PeopleReady (formerly CLP Resources) / TrueBlue, Inc., Jacksonville, FL Drove customer retention, operational efficiency, and revenue growth throughout North Florida market. Analyzed market trends, identified potential opportunities, and managed product development cycle. Researched and developed strategic marketing and sales plans. Created and deployed operational best practices, managed risk and ensured site safety, and supervised office operations. Inspired customer-focused culture throughout office and field teams. Shouldered full P&L, payroll, credit and account management, and auditing responsibility.

• Accelerated revenue by 150% and flipped net profits to show positive six-digit return annually.

• Managed recruiting, on-boarding, and motivated 300+ field associates. Professional Coatings Representative - 2007 - 2012 SHERWIN-WILLIAMS, Savannah, GA

Developed and executed sales strategies across portfolio of customers to boost revenue and market share for largest American manufacturer of paint and coatings. Identified opportunities, planned and developed markets, and provided aggressive support for integration and implementation of new product offerings. Attended trade shows, facilitated product testing and demonstrations, and closed sales. Monitored pulse of market including competitor profiles to ensure competitive positioning. Specified and recommended revolutionary coating systems to serve needs of architects, builders, engineers, contractors, and designers.

• Significantly exceeded sales goals to surpass $3M in annual sales by developing lasting, trust-based relationships with customers.

• Recognized for excellence with New Accounts Award (2010), Competitor Knock Out Award (2009, 2010), and Top Gun Award (2008).

COMMERCIAL STORE MANAGER - 2005 - 2007

SHERWIN-WILLIAMS, Bluffton, SC

Inspired customer-focused culture among store employees to accelerate customer retention and sales. Recruited, trained, and motivated top-performing employees, providing evaluation and feedback to encourage success. Set goals and took hands-on approach to achievement, from strategic merchandising and promotions to problem solving and customer satisfaction initiatives. Ensured team understood safety procedures. Managed store finances including P & L statements, accounts payable, accounts receivable, and audits.

• Earned President’s Club Award (2005, 2006), Coastal Area New Store Manager of the Year Award (2006), Charleston District Store of the Year Award (2006), and Gallon King Award (2006).

• Led store team to surpass $4M in annual sales.

• Previously promoted through multiple roles at Sherwin-Williams after demonstrating operations leadership, sales and marketing expertise, and ability to manage all aspects of human resources, from recruiting and on-boarding to training and evaluation. Educational Background

University of Maine, Orono, ME

Bachelor of Arts, Journalism & Communications



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