GRACIOUS CHIDAWA KHANYE

ID: 971-***-**** ***

Date of Birth: 19 December 1997

Nationality: South African

Marital Status: Single

Languages: English

Notice period: Immediate

Driver’s License: Code 10

Residential Area: Newtown, JHB

Hobbies: Reading novels and travelling

Cell: 073-*******

Email: adoyah@r.postjobfree.com

ABOUT ME

I would like to secure an employment opportunity in an organization where I can continually grow in experience and knowledge of the various aspects of the industry. This will enable me to full fill my career objectives of contributing to the further growth of the sector, improvement in service standards.

WORK REFERENCES

Turning Point Pub

MR. DAVID WAY

OWNER

076*******

AGC institute

AMANDA KHUMALO

MANAGER

078*******

EDUCATION

(2011)

SENIOR CERTIFICATE

VECTOR COLLEGE

FURTHER EDUCATION

National Diploma in Accounting Sciences

UNISA

EXPERIENCE

(Feb 2019 – Sept 2020)

CALL CENTRE AGENT

AGC Institute

•Answering Incoming Calls

•Responding to Customers emails

•Cold Calling

•Sell products and place Customers Orders

•Provide product and service information to Customers

•Identify and escalate issues to Supervisors

(2016 to 2019)

ASSISTANT MANAGER/BOOKKEEPER

TURNING POINT PUB

•Staff training and development

•Customer service

•Product quality control

•Bar purchasing and inventory control

•Bar staff services and schedules

•Bookkeeping, payroll and invoice tracking

•Maintaining consistent ratio of bar costs to total costs

•Profit or loss reporting

(2015 to 2016)

CASHIER

EDGARS

•Encouraged customers to register for rewards and store cards

•Processing returns To interact in a pleasant and friendly way with the customers

•Counted cash at the start and end of the shift

•Maintained records of purchases and any other transactions such as refunds and returns

•Sales Consultant

Reasons for leaving : Company downsized the flexi working hours

(Feb 2015

SKILLS

COMPUTER SKILLS

•MS Excel / Internet / Email/Pastel

PERSONAL SKILLS

•Attention to detail

•Data analysis

•Customer service

•Time management

•Communication

•Phone etiquette

Contact this candidate