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CURRICULUM VITAE

KGOTHATSO MAKHENE

Maiden surname:Lepee

Tel:063-***-****

E-mail: adoy9q@r.postjobfree.com

Language: English, Afrikaans, Setswana and Zulu

CAREER OBJECTIVE

I am an energetic & ambitious individual who strives to acquire the skills, knowledge, and experience Have great administrative skills and good work ethic EDUCATION

International Hotel School Sandton

2 Year Hotel Management

Food and Beverage Manager Diploma

*City and Guilds

*National Qualification

Wavelery Girls’ High School (2011)

Highest grade passed:

Grade 12 (Matric)

SKILLS AND ATTRIBUTES

Positive and committed

Computer skills

Reliable

Ability to achieve results through teamwork

Highly organized

Time & Stress Management

Excellent communication skills (Oral & written)

Ability & Determination to follow tasks through to the end Ability to take initiative and work without supervision I

Interpersonal skills: approachable, people orientated WORK EXPERIENCE

1.Minor Hotels

Position

*Central Reservations Africa Region

(Zambia,Namibia, Botswana, Lesotho and Mozambique)

-Taking guest phone calls

-Making bookings

-Compiling reports

-Meeting and greeting agents

-Dealing with customer complaints

-Mystery shopper emails,calls and chats

2.Luxury Lifestyle Group

Moved to a new/opening property namely Odyssey Lifestyle

(May 2017-Jan 2019)

Position

*Hotel Manager

-Oversee operations of the hotel

-Responsible for Revenue assessment

-Training staff

-Contacting and working with Booking sites

-Managing the hotel system

-Presentations

-Oversee Reception,Reservation,Housekeeping and Maintenance

-Deal with customer complaints

-New ideas on how to grow the business

-Ordering equipment,furnisher,linen etc.

-Checking accounting books (outstanding amounts)

-Site inspection

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3.Luxury Lifestyle Group

Epic Luxury Apartments and Insignia Luxury Apartments

(Sep 2016- May 2017)

Position:

*Hospitality Manager

4.Garden Court Sandton City

(Dec 2015 - Aug 2016)

Position:

*Reservations

-Making individual bookings.

-Group bookings

-Meeting room bookings.

-Doing Revenue forecasts.

-Problem solving.

-Checking arrivals daily

-Check booking sites

-Site Inspections

5.Holiday Inn Rosebank

(Oct 2014 - Dec 2015)

Position:

*Food and Beverage Management

-Restaurant

-Conferencing

-Conferencing Co-coordinator

-Kitchen

-Bar

6.Holiday Inn Express Woodmead

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(Jan 2014 - Sep 2014)

Position:

*Front Desk

*Reservations

*Housekeeping

*Kitchen attendant

7.Exclusive Books-Melrose Arch

(May 2012 – July 2013)

Position:

Night Staff Supervisor

COMPUTER LITERACY

Advanced Microsoft Office proficiency/Excel

Word-stock

REFERENCES

*Ashleigh Christie (Minor Hotels)

-Human Resource Manager

Contact:010-***-****

Email:adoy9q@r.postjobfree.com

*Bonginkosi Mabaso (Luxury Lifestyle)

-Manager

Contact: 078-***-****

*Ketelwa Zote(Garden Court Sandton City)

-Reservations Supervisor

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Contact:083-***-****

*Mr. Zuki Mpheta (Holiday Inn)

-Assistant General Manager

Contact:011-***-****

*Miss Chinell de Jenga (Exclusive Books)

Cell.: 076-***-****

Email.: adoy9q@r.postjobfree.com

Contact this candidate