KRISTIN DOMINGO VELICARIA
Address: Al Satwa, Dubai UAE
Mobile Number: 050-*******
Email: adoy74@r.postjobfree.com
OBJECTIVE
To work in a challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my customer service skills obtained through experience.
SKILLS / STRENGHTS
Time management
Ability to multitask
Strong attention to details
Flexible in working hours
Good communication skills
Diligence and dedication to work
A friendly, cheerful, and polite attitude
A strong passion to ensure customer satisfaction
Motivated and always willing to learn new thing
Hardworking individual and excellent team player
Works independently with or without minimum supervision WORK EXPERIENCE
RECEPTIONIST / WAITRESS / CASHIER (February 25, 2020 – Present) Deniz Restaurant (Turkish & Greek Cuisine) / Dubai, Marina UAE
Greet and welcome guests as soon as they arrive
Answer, screen and forward incoming phone calls
Assist with all enquiries in a professional and courteous manner
Make recommendations or share additional information upon request
Adept at preparing and serving food/drinks orders and up-sell any additional products
Arrange table settings and maintain tables clean and tidy
Deliver checks and collect payments
SENIOR WAITRESS /BARISTA (October 28, 2016 – February 23, 2020) The Coffee Club / Liwa Minor Food and Beverages LLC (Australian Cuisine) / Dubai, UAE WAITRESS
Provide excellent customer services
Always strive towards best customer satisfaction
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/regulations and all customer service guidelines.
BARISTA
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
Order, receive, or stock supplies or retail products
Provide customers with product details, such as coffee blend or preparation descriptions.
Serve prepared foods, such as muffins, biscotti, or bagels
Stock customer service stations with paper products or beverage preparation items.
Weigh, grind, or pack coffee beans for customers.
Wrap, label, or date food items for sale
CASHIER / March 12, 2014- September 12, 2015
SM Store, MBL INC. / Philippines
The first duty of cashier is to greet the customers entering into organization
Handling all the cash transaction of an organization
Receive payment by cash, cheques, credit card etc.
Checking daily cash accounts
Guiding and solving queries of customer
ACADEMIC QUALIFICATIONS
COURSE : Bachelor of Science of Secondary Education Licensed Teacher
NCII Holder
PERSONAL DETAILS
Nationality : Filipino
Marital Status : Single
Visa Status : Employment Visa
REFERENCES
Available on request.
DECLARATION
I hereby declare that all the information given above is true to the best of my knowledge and belief. KRISTIN DOMINGO VELICARIA
Applicant