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Customer Service Waitress

Location:
Dubai, United Arab Emirates
Posted:
October 09, 2021

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Resume:

KRISTIN DOMINGO VELICARIA

Address: Al Satwa, Dubai UAE

Mobile Number: 050-*******

Email: adoy74@r.postjobfree.com

OBJECTIVE

To work in a challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my customer service skills obtained through experience.

SKILLS / STRENGHTS

Time management

Ability to multitask

Strong attention to details

Flexible in working hours

Good communication skills

Diligence and dedication to work

A friendly, cheerful, and polite attitude

A strong passion to ensure customer satisfaction

Motivated and always willing to learn new thing

Hardworking individual and excellent team player

Works independently with or without minimum supervision WORK EXPERIENCE

RECEPTIONIST / WAITRESS / CASHIER (February 25, 2020 – Present) Deniz Restaurant (Turkish & Greek Cuisine) / Dubai, Marina UAE

Greet and welcome guests as soon as they arrive

Answer, screen and forward incoming phone calls

Assist with all enquiries in a professional and courteous manner

Make recommendations or share additional information upon request

Adept at preparing and serving food/drinks orders and up-sell any additional products

Arrange table settings and maintain tables clean and tidy

Deliver checks and collect payments

SENIOR WAITRESS /BARISTA (October 28, 2016 – February 23, 2020) The Coffee Club / Liwa Minor Food and Beverages LLC (Australian Cuisine) / Dubai, UAE WAITRESS

Provide excellent customer services

Always strive towards best customer satisfaction

Greet customers and present menus

Make suggestions based on their preferences

Take and serve food/drinks orders

Up-sell when appropriate

Arrange table settings

Keep tables clean and tidy at all times

Check products for quality

Deliver checks and collect payments

Cooperate and communicate with all serving and kitchen staff

Adhere to all relevant health department rules/regulations and all customer service guidelines.

BARISTA

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning

Order, receive, or stock supplies or retail products

Provide customers with product details, such as coffee blend or preparation descriptions.

Serve prepared foods, such as muffins, biscotti, or bagels

Stock customer service stations with paper products or beverage preparation items.

Weigh, grind, or pack coffee beans for customers.

Wrap, label, or date food items for sale

CASHIER / March 12, 2014- September 12, 2015

SM Store, MBL INC. / Philippines

The first duty of cashier is to greet the customers entering into organization

Handling all the cash transaction of an organization

Receive payment by cash, cheques, credit card etc.

Checking daily cash accounts

Guiding and solving queries of customer

ACADEMIC QUALIFICATIONS

COURSE : Bachelor of Science of Secondary Education Licensed Teacher

NCII Holder

PERSONAL DETAILS

Nationality : Filipino

Marital Status : Single

Visa Status : Employment Visa

REFERENCES

Available on request.

DECLARATION

I hereby declare that all the information given above is true to the best of my knowledge and belief. KRISTIN DOMINGO VELICARIA

Applicant



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