Customer Service Data Entry
Resume:
Cynthia Wos
Etowah, TN *****
adoxue@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Crew Member/Cashier/Customer Service
McDonald's - Etowah, TN
October 2020 to Present
Maintaining a good attendance. Taking customers orders and making them. If customer has a problem, taking care of it with a good attitude and respect for the customer. Handling cash making deposits. Having a friendly atmosphere giving the customer respect being concerned about the problem having patience. Cleaning store making sure everything is done at the end of the night Cashier/Customer Service
Restaurant Depot - Jacksonville, FL
January 2020 to January 2020
Ran register greeted and helped customers
Crew member
Pita Pit - Jacksonville, FL
April 2019 to October 2019
Made sandwiches ran cash register did prep work and helped with inventory
• Worked the cash register
Manger
Dairy Queen - Jacksonville, FL
April 1999 to March 2011
Supervised other employees. Took care of customers and made orders. Weekly inventory and ordering supplies. Attention to details and concerns of customers. Reliable dependable easily to get along with Education
High School
High school diploma or GED in Basic
Clifton High School - Clifton, NJ
Skills
• Customer Service (6 years)
• Phone Etiquette (8 years)
• Cashiering
• Computer literacy (6 years)
• Cash Handling
• Food Preparation
• Basic Math
• Food Production
• Food Service
• English
• Cooking
• Kitchen Experience
• Data Entry
• Food Safety
• Food Handling
• Time Management (5 years)
• Typing (4 years)
• Telemarketing, Customer Service Skills (5 years)
• Upselling
• Pricing
• Commercial Cleaning
• Sales
• POS
• 10 Key Data Entry
• Retail Sales
• Computer Skills
• Merchandising
• Microsoft Word
• Google Docs
• QuickBooks
Assessments
Food Service: Customer Situations — Proficient
October 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Data entry: Accuracy — Familiar
January 2021
Entering data quickly and accurately
Full results: Familiar
Call center customer service — Familiar
December 2020
Applying customer service skills in a call center setting Full results: Familiar
Customer focus & orientation — Proficient
January 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Completed
January 2021
Identifying and resolving common customer issues
Full results: Completed
Sales skills — Proficient
January 2021
Influencing and negotiating with customers
Full results: Proficient
Technical support — Completed
February 2021
Performing software, hardware, and network operations Full results: Completed
Cashier skills — Proficient
February 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient
Management & leadership skills: Planning & execution — Familiar February 2021
Planning and managing resources to accomplish organizational goals Full results: Familiar
Retail customer service — Completed
February 2021
Comprehending and responding to retail customer needs Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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