CURRICULUM-VITAE.

Amit Arora

Address- Flat no.571, Neelkanth apartments,

Sector-13, Rohini, NewDelhi, plot-49.

Mobile no.+91-964*******.

Email:adoxhy@r.postjobfree.com

Personal Summary:

A dynamic professional with four years of experience in the airlines services department. A well-presented, articulate and strong individual with a proven ability to provide exceptional service and with attention to details. Good interpersonal skills and the ability to work in a multi-national team environment with confidence and minimal supervision. Comfortable working in a fast paced environment and able to build and maintain good relationships with work colleagues and supervisors.

Career Objective:

Looking for an opportunity to work in a luxury organisation where i am given with the opportunity to achieve excellence and exceed my career capacities.

1.Current profile

Working on and off basis with Uber as a night driver. Working on Rental self investment.

2. Work Experience: 27 march 2010 - 24 April 2012.

Company:

Qatar Airways.

Designation:

Cabin Crew.

Responsibilities:

Responsible for the safety and comfort of passengers

Responsible for the security of the airlines on board and off board the aircarft.

Responsiblethe sales of products.

Handling pre-flight briefings.

Dealing with high-net worth individuals in a professional and mature manner.

Making sure that the aircraft is clean and tidy before passengers come on board.

Prior to take off making sure all passengers have their seat belts on. Demonstrating to the safety procedures to follow in an emergency situation.

Handling in flight meal services during the course of the flight.

Resposnsible for the security of the bar and food and the entire amenities in galley / kitchen as a galley officer for flights.

Contributing to a customer’s in-flight experience. Circulating and collecting customs and immigration documents from passengers.

Doing routine safety checks before take-off

Dealing with difficult passengers & situations politely but firmly.

Skills:

Human restrain training and security methods, aircraft Security, Customer security, Passenger safety, Customer satisfaction, Safety, first aid and emergency procedures, catering, galley operations to full extension for adhoc any contingencies.

Key Achievements:

Have achieved 100 percent customer service satisfaction during the tenure

Trained in Airbus family of A-319, A-320, A-321, A-330, A-340

Trained in Boieng-777 and B-747.

Appreciation certificates for the most hard working crew.

Successful training for crm.

Certified for responsible serving of alcohol.

3.Work Experience: 02 Sep, 2012 – 24 aug, 2013.

Company:

Goairlines.

Designation:

Sr.Cabin Crew.

Responsibilities:

Training new cabin crew for Airbus A-320.

Supervising the safe and secure travel of clients.

Handling VIP clients.

Handling in-flight medical, security and safety emergencies.

Making in-flight announcements.

Serving food and beverages during the in-flight services.

Promoting duty free itmes on board the aircraft.

Handligg the catering upliftments according to the load.

Operating Galleys in flight for delivering out meal services.

Key Achievements:

Have received various positive feedbacks from high profile delegates regarding the quality of service and sales.

4. Work Experience: 18th august till 29 november (Contractual basis).

Company:

Nouvelair tunisie (commercial Charters).

Designation:

Cabin crew language speaker.

Responsibilities:

Responsible for the safety and comfort of passengers.

Responsible for the security of the airline.

Doing security checks on Board before take off and after landing.

Making sure that the aircraft is clean and tidy before passengers come on board.

Prior to take off making sure all passengers have their seat belts on. Demonstrating to the safety procedures to follow in an emergency situation.

Contributing to a customer’s in-flight experience. Circulating and collecting customs and immigration documents from passengers.

Making announcements for inflight operations.

Galley assist and galley operator on Board the aircarft.

Educational qualifications:

Pursuing psychology from indra gandhi national university (sol).

Studied diploma in general fitness training in accordance with cpd standards from 2019 to 2020.

Studied diploma in nutrition from fabulous body inc from 2019 to 2020.

Studied russian language from nationa mining university dnipropetrovsk, Ukraine from 2016 to 2017.

Studied russian language from russain science and culture centre from 2017 to 2018.

Completed Bachelor’s of Business Administration from Shobhit’s University from 2011 to 2014

Diploma in hospitality management from kingfisher training academy in 2009.

Senior secondary school from Vspk international school in 2007.

Higher secondary school from Kulachi Hansraj model school in 2005.

Skills & Strengths:

Expert working knowledge in MS Office (Word/ppt).

Expert in dealing with both multinationalities at work place.

Working experience with high profile clients.

Self-learner & motivator with high esteem & self-confidence.

Good Communication skills .

Personal Profile:

Date of Birth

25th November 1988.

Nationality

Ethnicity

Indian.

Hindu.

Languages Known

English (proficient:read, write and speak).

Russian (proficiency:expert in reading, writing).

Hindi (proficiency:expert, writing and speaking).

Punjabi (proficiecy:expert in speaking).

Passport no:

Z 4733623, G9196001.

Marital status:

Never married/ Single.

Place:Delhi (Amit Arora).

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