Contact

Las Piñas City

+639********* (Mobile)

adoxe5@r.postjobfree.com

adoxe5@r.postjobfree.com

Top Skills

Management

Leadership

Operations

Sales

Training

Organizational Skills

Product Development

Merchandising

Leasing Negotiations

Research Composition

Factors Affecting Employee Satisfaction

of a Fast-food Franchise’s Restaurant

Managers

Myra S. Flores

HEAD OF OPERATIONS

Metro Manila, Philippines

Summary

Performance-driven Senior Manager with Entrepreneur skills offering more than 20 years comprehensive achievements across Restaurant, Retail, Service Industry, and Operational expertise with advance skills in leasing negotiations, product development and store pre-construction and operations. Innovative inspirational leader of retail operations with a proven ability to drive business growth through aggressive sales initiatives, market trend analysis and market penetration. Directed overall operations and P & L responsibility for 20 stores with sales of 38 million. Improved operational efficiencies, managed financial resources and operating expenses while maintaining budgetary constraints to ensure profitability. Allocated management resources and sales associates to meet sales volumes, departmental requirements, and seasonal needs.

Functional areas of management involved strategic planning, human resources, business development, marketing, sales, product management, visual merchandising and finance.

Education

University of the Philippines

Master's Degree, Business Management · (2000 - 2003) Philippines

La Consolacion College - Mendiola, Manila

Bachelor of Science - BS, Hotel and Restaurant Management · (1987 –1993) Philippines

Work Experience

Global Fashion Trading Inc.

Kuche Ribs & Sausages Restaurants / Alera Couture Retail Shops Head of Operations

March 2015 – March 2021 (6 years)

Philippines

hi

International Globale Marques, Inc.

Richwell Philippines, Inc.

Retail Division Manager / Business Development Manager September 2011 - February 2015 (3 years 6 months)

Philippines

Raffco Trading, Inc.

Plains and Prints Boutiques

Brand Manager / Operations Manager

February 2010 - August 2011 (1 year 5 months)

Philippines

Godiva Skin Care Clinic

Operations Manager

September 2008 - January 2010 (2 years 5 months)

Philippines

Clarity Medical Aesthetics Clinic

Business Development and Operations Manager

July 2005 - August 2008 (3 years 2 months)

Philippines

Dome Cafe Restaurants

Area Cafe Manager

December 2000 - June 2005 (4 years 7 months)

Philippines

Burger King Restaurants

Restaurant General Manager

September 1997 - November 2000 (3 years 2 months)

Philippines

The Wendy's Hamburgers Company

Store Manager

May 1990 - August 1997 (7 years 4 months)

Philippines

I certify that all above information are true and correct to the best of my knowledge and belief.

Ms. Myra S. Flores

Trainings & Seminars

Attended

NRCE Retail Conference

The 7th DM/CRM Forum Series

Advance Restaurant Operations

Course

People – The Winning Edge

Basic Management Training

Advance Guest Service

Supervisory Training Program

Intermediate Management

Training

Serve Safe Certification

World-Class Management in the

Asian Setting

Understanding Profit and Loss

Work Attitudes and Values

Enhancement

Loss Control, Safety and Claims

Reporting

Effective Disciplinary Actions

Contact this candidate