MINISTRY OF FINANCE, SINGAPORE, Senior Associate Aug 2016 – Present

Performance & Evaluation Team

• Finance and Operations Analyst: Conducted reviews on Government programmes covering over $3B of public spending, by performing analysis on the financial and operational performance and process walkthroughs of the programmes. Besides advising senior management on areas of improvements to strengthen internal controls for program spending and performance, I also supported strategic funding decisions to achieve greater ROI.

• Strategy and Policy Implementation: Achieved better accountability, performance, and value within the public sector by formulating and driving end-to-end implementation of new strategies and policies involving cross- functional stakeholders. This includes:

o Creating whole-of-government robust performance reporting and monitoring structures o Developing new evaluation units, capabilities and frameworks in Ministries o Nurturing a value-for-money culture through conducting training, and developing new resources. o Supporting MOF objectives in the budgeting cycles and management reporting processes Notable projects include:

o Led and provided overall strategic direction for an inaugural study and benchmarking of Performance and Governance Practices across the public sector

o Developed SPOR 2020 (go.gov.sg/SPOR) to report on Singapore performance o Supported Ministries to set up their centralised evaluation units and provided expertise knowledge o Developed a new manpower framework to right-size Ministries’ manpower needs across the public sector and helped to oversee the implementation

Singapore Budgets 2018 – 2020, Communication Team (Feedback Lead)

• Cross-functional Project Management: Worked effectively with cross-functional stakeholders to implement a series of engagements and dialogue sessions to gather feedback from all sectors for the Singapore Budgets, addressed the needs of different segments of society, and educated citizens on budget measures.

• Case Management: Oversaw the management of public feedback received by MOF and Ministries; introduced and maintained a new Singapore Budget mailbox to be a one-stop channel for the public to provide their feedback, established new process workflows, and worked with agencies to process over 10,000 cases timely.

• Achievement: Received Covid-19 recognition award by Deputy Prime Minister (DPM). Projects with Political Office Holders

• Keynote Speeches: Developed speeches for DPM and Second Minister for Finance.

• ASEAN Chairmanship (Content team and DPM’s liaison officer): Developed speech contents for DPM for the ASEAN Finance Ministers’ and Central Bank Governors’ meetings and liaised with parties to plan for the delegates meetings with DPM.

Sandra Yeo Hui Ying

Mobile: +65 9647 9996

Email: adoxd8@r.postjobfree.com

Chartered Accountant, Singapore

ABOUT ME

PROFESSIONAL EXPERIENCE

• Technical Skills: Strategy and policy formulation/implementation, finance and operations analysis, accounting, communications and engagement, data analytics (basic Python, R, SQL, Tableau), design (Adobe, Canva)

• Soft Skills: Ability to influence and engage stakeholders to achieve desired project goals, Critical and analytical thinking, Strong teamwork and communications skills, Leadership, Desire to learn PROFESSIONAL EXPERIENCE

MOF Business Excellence Innovation Team

• Key member of the Innovation team to promote a stronger innovative culture in the organisation

• Achievement: Helped MOF to achieve the SQC-STAR with People & Innovation certification in 2020. ACCOUNTANTS GENERAL DEPARTMENT, SINGAPORE, Assistant Director Nov 2015 – Aug 2016 Financial Reporting & Operations Team

• Centralised Liquidity Management and Financial Reporting: Supported the daily central cash management and payment operations for Singapore; supported monthly reporting and closing of journal entries and reconciliation to the general ledger.

• Data Analysis and System Development: Performed data analysis and developed a new system to automate work processes. A project was analysing daily finance and forex operations, documenting process workflows and business logic, managing users’ needs and concerns, to develop a new automated system. The system streamlined processes, reduced duplicated data entries and human error, and allowed for stronger controls, shorter processing time and improved staff productivity.

• Process and System Improvement and Re-engineering: Introduced new roles and processes in the finance system to achieve greater operational efficiencies and conducted training to over 150 Ministry and Statutory Boards users; Troubleshoot system-related issues through essential communication, process walkthrough and testing with the system engineers and users; Managed stakeholders' needs, concerns and problems regarding changes, enhancements and fixes.

• Case Management: Manned the Financial System Helpdesk in a timely and responsive manner; developed a new helpdesk library to document common queries raised and the solutions (Knowledge Management). EPIGAMI PTE LTD, Start-Up Associate Dec 2013 – Oct 2015

• Founded in 2013 with a vision of digitalising private education in Asia-Pacific, Epigami provided a user-friendly platform that enabled parents and students to search for private tutors and private education institutions.

• Business Development: Supported the operations and development of responsive product and marketing sites for B2C platforms, which served > 10,000 users/month and paid out SGD$50,000 to tutors in 6 months. UNIVERSITY INTERNSHIPS 2011 – 2012

• Deloitte Touche Tohmatsu Limited, Audit & Assurance Intern (June – August 2012)

• National Healthcare Group, Finance Operations Intern (June – August 2011) EDUCATION

NATIONAL UNIVERSITY OF SINGAPORE Aug 2010 – Jul 2014 Graduated with Bachelor of Business Administration (Accounting)

• Academic: Second Class Uppers Honours; Dean’s List AY12/13 Semester 2, Top 1% of cohort

• Achievement: Awarded NUS Foo Hee Lim Business Accountancy Bursary 2010 – 2012

• Co-Curricular Activities/Leadership: NUS University-YMCA (Finance & Sponsorship Deputy Director) CATHOLIC JUNIOR COLLEGE Jan 2008 – Dec 2009

• Academic: Top of cohort; GCE ‘A’ levels with straight distinctions, Merit for H3 Organic Chemistry at Nanyang Technological University

CRESCENT GIRLS’ SCHOOL Jan 2004 – Dec 2007

• Academic: GCE ‘O’ levels with straight distinctions PERSONAL

I enjoy reading, exercising, cooking, and learning throughout life.

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