Specimen Processor Administrative Assistant

L A Y S H I A W E B S T E R

**** ******** **, ************, ** 46221 * 317-***-**** * adoxc1@r.postjobfree.com W O R K E X P E R I E N C E

Brooks Life Sciences, Indianapolis, IN

Biobank Technician June 2021-

• Register blood/urine/other specimens

• Backfilling storage units with registered samples

• Order entry

• Read and follow SOPs

Indiana Testing, Indianapolis, IN

Drug and Alcohol Technician April 2021-June 2021

• Perform drug and alcohol testing to DOT and NON DOT drivers

• Data entry

• Greet customers at the door

MID AMERICA CLINCIAL LABS, INDIANAPOLIS, IN

Specimen Processor October 2020-Feburary 2021

• Processing blood/urine/other specimens,

• Accessioning

• Order entry

• Centrifuging or working with medical lab instrumentation

• Pickup and delivery of processed specimens to the testing departments USIC LLC, NOBLESVILLE, IN

PRT Administrative Assistant April 2020-August 2020

• Contact contractors about excavation sites and dig times.

• Schedule new dig times

• Navigate multiple computer programs to help customers

• Independent time management

COVANCE LABORATORIES INDIANAPOLIS, IN

Specimen Handling Assistant 1 August 2018-December 2019

• Receive samples (blood, urine, tissue samples) being delivered to Covance.

• Process the samples by scanning the boxes of samples, unpacking them, scanning the samples into their internal system, organizing the samples correctly on where they need to go-- to a lab for testing or to storage.

• Work in 1-2 station areas, and keep information documented in the system in real time. EBY BROWN, PLAINFIELD, IN

Advanced Customer Service Representative, May 2014 – Feb 2018 Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems. Refer unresolved customer grievances to designated departments for further investigation. TEXAS ROADHOUSE, AVON, IN

To-Go/Hostess, May 2013 – May 2014

Provide guests with menus.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Answer telephone calls and respond to inquiries or transfer calls. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inform patrons of establishment specialties and features. Take and prepare to-go orders.

Operate cash registers to accept payments for food and beverages. Assist with preparing and serving food and beverages. Hire, train, and supervise food and beverage service staff. Wipe tables or seats with dampened cloths or replace dirty tablecloths. Serve ice water, coffee, rolls, or butter to patrons. Stock cabinets or serving areas with condiments and refill condiment containers. Locate items requested by customers.

Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.

Replenish supplies of food or equipment at steam tables or service bars. E D U C A T I O N

BEN DAVIS HIGH SCHOOL, INDIANAPOLIS, IN

High School Diploma, Jun 2014

A D D I T I O N A L S K I L L S

Communication

Organizational

Leadership

Written communication

Strong work ethic

Adaptability

Collaboration

Critical Thinking

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