Elearning Consultant
Resume:
Marc Morgenstern
MorningStarEducation
adoxa6@r.postjobfree.com
Elearning Project Manager, Instructional Designer, Trainer, and Technical Writer with over two decades of experience in providing innovative training and education solutions to business and academia. Expertise includes project management, documenting, designing, implementing, and managing strategic end-to-end technology training. Knowledgeable in adult learning theory and familiar with blended web and classroom solutions to learning. 27 years of experience as an educator in a variety of educational venues and institutions. 14 years of experience in corporate training and e-learning development, specializing in electronic health records (EHR). Expertise in Adobe Creative Suite, Articulate Storyline/360, Adobe Captivate, Camtasia Studio, and Adobe Premiere Pro multimedia authoring tools; Blackboard, Pathlore, Skillport, iLearn, Cornerstone, Halogen, and Canvas LMS\LCMS; Microsoft Office Suite. Proficient in Apple iOS/ Mac OS, devices, and software.
PROFESSIONAL HISTORY
UNITED STATES CENSUS BUREAU, Forest Hills, NY
Office Operations Supervisor - Recruiting
January 2020 – October 2020
The Census Bureau's primary mission is conducting the U.S. Census every ten years, which allocates the seats of the U.S. House of Representatives to the states based on their population, as well as allocating over $400 billion in federal funds every year to the 50 states. The goal of the Census Bureau is to provide the best mix of timeliness, relevancy, quality, and cost for the data and services it provides.
As an Office Operations Supervisor, my job was to provide leadership to a team of Office Clerks and Recruiting Assistants. We were tasked with recruiting and training over 1,000 Census Enumerators. To that end, we recruited using both online job applications as well as community outreach in the field. We then procured space in which to train these enumerators by contacting various non-profit organizations such as schools, libraries, community centers, houses of worship, etc. to donate training space and time.
HUDSON COUNTY COMMUNITY COLLEGE, Jersey City, NJ
Senior Instructional Designer
June 2019 – November 2019
Hudson County Community College offers high-quality programs and services to meet the educational needs of a diverse community and to promote the development of Hudson County and its service areas.
As Senior Instructional Designer, I was tasked with assisting faculty professors to transform their instructor-led classes into high quality, digital coursework, using Adobe Captivate, PowerPoint, and Canvas LMS, as well as mentoring several junior Instructional Designers and interns. I contributed to the goal of offering world-class online instruction to students of diverse backgrounds, and making HCCC one of the premier New Jersey community colleges for online coursework leading to an Associates degree.
UNITED NATIONS, New York, NY
Independent Consultant - Instructional Designer
October 2018 – February 2019
The United Nations is an intergovernmental organization tasked to promote international co-operation and to create and maintain international order. Its objectives include maintaining international peace and security, promoting human rights, fostering social and economic development, protecting the environment, and providing humanitarian aid in cases of famine, natural disaster, and armed conflict.
As Instructional Designer, I was tasked with designing, creating, and implementing instructional materials using Adobe Captivate and PowerPoint, including user guides, technical manuals, and instructional video for UN staff learning Umoja, an enterprise resource planning software platform used globally by United Nations staff.
NYU LANGONE HEALTH, New York, NY
Independent Consultant – Instructional Designer/ Corporate Trainer
May 2017 – February 2018
NYU Langone Health is one of the nation’s premier academic medical centers. Their trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research.
As Corporate Trainer, I was tasked with the creation and implementation of instructional materials (live WebEx training, PowerPoints, video tutorials, user guides, etc.) as well as training and support for executive assistants learning Resource Central, a resource management system integrated with Microsoft Outlook, used to reserve rooms and order services for meetings and events at NYULH.
BROADRIDGE FINANCIAL SOLUTIONS, New York, NY
Independent Consultant - Lead Instructional Systems Designer, Learning and Development
November 2015 – April 2016
Broadridge is the leading provider of investor communications and technology-driven solutions for wealth management, asset management, and capital markets firms. We help clients drive operational excellence to manage risk, accelerate growth, and deliver real business value.
As Instructional Systems Designer, working closely with the project manager, I provided Broadridge with ideas, plans, and insight for design and implementation of e-learning courses for their Department of Learning and Development. I supervised and mentored several remote Instructional Designers, and designed, created, and implemented online digital instruction and user guides on subjects as diverse as employee orientation, branding, product knowledge, sales, marketing, and creating digital business presentations using MS PowerPoint and Articulate 360.
HEALTH SOLUTIONS PLUS, Melville, NY
Independent Consultant – Project Manager, Instructional Design
July 2015 – August 2015
Since 1996, Health Solutions Plus (HSP) has provided medical claims processing software and healthcare information systems designed to meet the needs of health insurance companies, medical providers, and managed care organizations with high quality and one of the highest auto-adjudication rates in the industry.
As Project Manager, my duties included providing scope of project counseling, designing, implementing, and managing vendor relationships for a comprehensive, multimedia, blended training program for both internal employees and external clients.
CA TECHNOLOGIES, Islandia, NY
Independent Consultant - Instructional Designer
February 2015 – April 2015
CA Technologies creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry.
As Instructional Designer, I participated in the company’s push towards greater IT security and agility. During the project, I had the opportunity to work with Abhishek Agrawal, a well-known expert and lecturer on the subject. I assisted Dr. Agrawal with the creation and delivery of several PowerPoint presentations on topics such as Agile, Scrum, and Kanban software development.
In addition, I created several Articulate Storyline 360 presentations on IT agility and security for CA Technologies’ Learning and Development division.
MAIMONIDES MEDICAL CENTER, Brooklyn, NY
Instructional Designer/Trainer
March 2014 – December 2014
•Designed, created, and implemented clinical instructional materials for Maimonides' several EHR systems
•Designed and created instructional video and user guides, using applications such as Adobe Captivate and PowerPoint, as well as training clinicians on the use of these various clinical documentation systems
HOSPITAL FOR SPECIAL SURGERY, New York, NY
Independent Consultant – Project Manager, Elearning
September 2013 – November 2013
Managed all aspects of the Halogen eLearning Management System
Authored and uploaded SCORM-compliant courseware using MS PowerPoint and Articulate Storyline
Enrolled trainees
Inputted attendance
ALLSCRIPTS @ NSLIJ, New Hyde Park, NY
Clinical Application Systems Trainer/Analyst
August 2010 – August 2013
Created, edited, and reviewed SCORM-compliant eLearning/ ILT courseware for MDs, RNs, and PCAs using Adobe Captivate, MS PowerPoint, and MS Word
Analyzed educational needs to determine necessary format and materials for classes
Authored User Guides, Instructor Guides, and technical manuals
Conducted quality assurance testing of Sunrise Clinical Manager EHR
Analyzed workflow and suggested improvements to streamline clinical processes
Trained and co-facilitated instructor-led classes for NSLIJ clinicians
Recorded attendance and grades using Skillport and iLearn LMS
MDLAND INTERNATIONAL, New York, NY
Instructional Designer/Trainer
March 2010 – July 2010
Authored, edited, and reviewed on-site/ SCORM compliant online/ remote training materials for clients using Camtasia Studio, Adobe Flash, and MS Word
Created User Guide and technical manual for iClinic EMR
Conducted weekly training workshops for MDLand staff
Trained client physicians and MDLand staff in the use of iClinic EMR
APPLICATIONS AND HARDWARE
Allscripts Sunrise Clinical Manager EHR, NextGen EHR, SigmaCare EMR, MedLink EMR, and iClinic EMR systems
Microsoft Office Suite, Microsoft Office Live, Microsoft Visio, Microsoft Project
Adobe Creative Suite, Adobe Captivate, Adobe Dreamweaver, Adobe Flash, Adobe Acrobat Connect, Adobe Photoshop, Adobe Premiere Pro, Articulate Storyline/360, Camtasia Studio, and Flipgrid (social learning platform)
Cornerstone, Blackboard, Canvas, Pathlore, Skillport, iLearn, and Halogen LMS\LCMS
Cisco WebEx Training/Meeting Center
Microsoft Windows client and server operating systems, Active Directory and Exchange administration, file/print services, DNS and DHCP, data backup procedures, TCP/IP networks
EDUCATION
NEW YORK INSTITUTE OF TECHNOLOGY
Graduate Studies, Instructional Design and Technology
SUNY COLLEGE AT NEW PALTZ, NEW PALTZ, NY
B.A., Education
ROCKLAND COMMUNITY COLLEGE, SUFFERN, NY
A.A., Liberal Arts and Science
Contact this candidate