Customer Service Counselor
Resume:
Alexis
DeForest
***********@*****.***
Friendly and enthusiastic with 3 years of specialization in customer service. Able to learn new tasks quickly, and able to provide customer service expertise learned from different fast paced environments. Represents establishment with a friendly, outgoing, and professional demeanor at all times.
Skills
Customer Service Skills
Communication Skills
Time Management
Outgoing and friendly
Active Learning & Listening
Experience
JULY– 2020
Pet Counselor / Petland
Provided customer service by greeting and assisting customers.
Helped with customer inquiries and was able to assess and provide knowledge of product and food for their animals.
Received payment by cash, debits, credit cards, vouchers, and coupons.
Provided customer with store credit options and assisted with applications and approvals.
Exceeded monthly sales quota to meet sale commissions.
Daily tended to the care of animals.
NOVEMBER 2018 – 2020
Trainer/ Chick-Fil-A
Maintain sanitation, health, and safety standards in work areas.
Trained new employees on customer service skills, registers, and store functions.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Serve orders to customers at windows, counters, or tables.
Prepare and serve beverages such as coffee and fountain drinks.
Order and take delivery of supplies.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Greet customers entering establishments.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Education
EZEKIEL ACADEMY (HOMESCHOOLED)
SENIOR GPA 4.0
Activities
I enjoy working with people, and I have a heart for others. I serve at church in the children’s ministry. I have a heart to serve people, therefore I will be attending AUM in fall 2021, and eventually will be attending medical school. I am dependable and have high standards of integrity.
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