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Salesforce Developer

Waterloo, ON, Canada
October 04, 2021

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Email: Ph #: +1-647-***-****

Professional Summary:

Vibrant and self-motivated professional with over 3 years of experience in the field of Information Technology, With experience in CRM Platform with expertise in Software Development Life Cycle (SDLC) including analysis, requirement gathering, architecture design, development, enhancements, testing, deployment and maintenance of standalone, multi-tier, web-based and portal based, object oriented enterprise applications.

Extensive experience in customizing the User Interface of Salesforce CRM using Apex Programming, Custom Controllers, Visual Force, CSS and JavaScript.

Experienced in development of Salesforce Objects, Apps, Apex Classes, Apex triggers, Visual Force, Integration using REST - SOAP based Web Services, API, SOQL, SOSL, Validation Rule, Data load, Workflows and Approval Processes.

Proficient in dealing with functionalities related to sales cloud service cloud, Community Cloud, Custom Cloud and Analytics Cloud.

Extensive experience in Developing Lightning Component Framework and also built Lightning component using aura framework.

Experience on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce support communities and Chatter groups.

Expertise in customizing standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports (Summary reports, tabular reports, Pie charts)and Dashboards and Report folders for different user profiles as per the requirements.

Experience on development in creating Objects, Triggers, Apex Classes, Visual Force pages, Standard Controllers, Custom Controllers and Controller Extensions

Expertise in Lightning app builder (Salesforce1) and implemented new application based on Lightning to have compatibility of the app in mobile, Tab and Desktop versions.

Expertise in Designing junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation as per requirements.

Experience on Cast Iron integration tool for synchronizing master list of customers such as leads, accounts, opportunities and forecasts. It is used for data configuration.

Experience in web technologies like HTML XML and JavaScript ExtJS and also experienced on working with data structures to manage large amount of data efficiently.

Proficiency in Object Oriented Languages like Java, J2EE, JSP, Servlets and other Java technologies.

Experience on various Salesforce Administrations tasks like Reports, Dashboards, page layouts, Workflow rules, Field Update, Email Templates, Roles, Profiles, Formula fields

Specialized in the creation and maintenance of test plans, test cases, and test scripts and Analyzing, reporting, tracking and documenting of test results for both manual and automated testing.

Technical Skills:

Salesforce Technologies

Salesforce CRM, Lightning, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex, Web Services, AJAX, Workflow, Approvals, Dashboards, Analytic, Snapshots, Case Management, Automation Custom Objects.


Eclipse,, Explorer, Data Loader, Excel Connector, Platform.


Apex, Java, SOQL, SOSL, EJB, Jquery.

Web Technologies



Oracle, MS SQL, MySQL Server.

IDE IDE, Workbench, Explorer, Eclipse, Visual Studio.


Windows, MAC, Linux.

Professional Experience:

Client: OpenText, Waterloo, ON Jan 2021 - Present

Role: Salesforce Developer


Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of (SFDC).

Involved in Service Cloud development, customizing the UI, including creation of Custom objects, Page layouts, Custom tabs, Validations to suit different business users groups.

Developed Lightning Component Framework and also built Lightning component using aura framework.

Worked on various Custom Objects, Relationships, Tabs, Lightning apps, Salesforce1, Validation rules, Page layouts, Search layouts, Compact Layouts to organize fields in Classic and Salesforce1, Custom Links/Buttons and Related Lists.

Worked on Lightning components, Event registration, handlers and apex classes for performing logic in the actions.

Extensively worked on Service Cloud development including Apex Class, Visual force, Apex Triggers, JavaScript, Workflows and Approval Processes.

Extensively worked on Eclipse IDE, Developer console, Lightning app builder for configuring, coding, modifying and testing of applications in Salesforce.

Built mobile application using salesforce1 Lightning Components, Controllers, Handlers, Events and Aura components.

Used Lightning process builder for visualizing and creating automated business processes.

Designed, developed and deployed Apex Classes, Controller & Extension Classes to support Visual force pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.

Worked on various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows for automated alerts, field updates & Email generation according to application requirements.

Created Customized several Validation Rules, Apex Triggers, Apex classes to achieve the complex business functionality.

Worked on SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Used Cast Iron integration tool for synchronizing master list of customers such as leads, accounts, opportunities and forecasts. It is used for data configuration.

Designed Web Services using SOAP and REST, to integrate data with external systems and web sites.

Involved in developing Visual Force Pages and Apex coding with extensive use of Browser Technologies - JavaScript, JQuery, and HTML & CSS.

Worked on various Salesforce Administrations tasks like Reports, Dashboards, page layouts, Workflow rules, Field Update, Email Templates, Roles, Profiles, Formula fields.

Involved in Working with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Validation rules, Profiles, Roles, Reports, Dashboards, etc.

Participated in the training sessions provided by the Salesforce team.

Environment:, Apex Script, Apex Classes, Triggers, Controllers, Lightning, Visual force, Web services API, Data Loader, Data Migration, Sales cloud, Service Cloud, SOSL, SOQL, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Page Layouts, HTML, Reports, Dashboards, Windows.

Client: Chaordix Inc, Calgary, AB Nov 2019 – Dec 2020

Role: Salesforce Developer/Admin


Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of (SFDC) and using other Platform based technologies like Visual Force, API, and Web Services.

Involved in migrating data into Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.

Extensively worked on multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Worked on APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

Implementing different types of custom fields like Pick lists, Formula fields, Hierarchal, Lookup, Master-detail and many to many relationships.

Worked on creating Lightning Pages inside Lightning Community Builder.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.

Involved with some data and its functionality from Third-Party API’s and displayed within the lightning component.

Extensively worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.

Worked in Agile methodology Process attended daily standup calls.

Used Apex Data Loader for migrating records to Salesforce.

Involved in minor corrections and enhancements to SFDC application required by business users from time to time.

Worked on Email with for mass E-mail management and designed various custom E-mail templates.

Maintained user roles, security, profiles, and workflow rules wherever necessary.

Environment:, Salesforce1, Salesforce Lightning, Apex Classes, Apex Controllers, Apex Triggers, Visual force Pages,, SOSL, SOQL, Service Cloud, Sales Cloud, Cast Iron, Data Migration, Data Loader, Roles, Pick Lists, Workflows, Emails, agile and Windows.

Client: Oasys Technologies, India Jul 2018 – Oct 2019

Role: Salesforce Developer/Admin


Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.

Developed Visual force Pages to include extra functionality and wrote Apex Classes to provide functionality to Visual force pages.

Performed fields mapping of Salesforce and Legacy CRM systems.

Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings, assignment rules, auto response rules etc.

Developed apex triggers to perform custom actions and validations before and after the changes to records.

Used Custom Controllers, Controller extensions, wrapper classes with apex classes, Visual force pages to perform operations on Standard and Custom Objects.

Created required metadata for the application by creating custom objects, custom fields, validation rules and workflow rules.

Migrated components between sandboxes using change sets.

Performed data migration using Salesforce data loader from CSV file.

Integrated the Web Services for extracting the data from external systems to display in the pages of

Implemented pagination, sorting columns and search box to display large number of records on a Visual force page using JavaScript, Standard Controller and Standard Set Controller.

Involved in querying Salesforce tables using SOQL & SOSL queries using Explorer.

Manage business users with profiles, permission sets, roles and sharing rules.

Worked on SOAP and REST based web services on SFDC platform.

Processed large number of records in batches (considering governor limits) with Schedulers and Batch Apex.

Environment: platform, Sites, Apex, Lightning, Visual force (Pages, Component & Controllers), Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading.

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