KH

SOFTWARE

MS Word, Excel, Teams, Outlook

Adobe

PowerPoint

SAP 50

Advantage

Salesforce

Stripe

Ariett

Paciolan

Desktop Publishing

WordPerfect

SKILLS

Office Administration

Accounts Payable

Accounts Receivable

Financial Reporting

Database Management

Project Management

File system development and implementation

Document maintenance and auditing

Problem solving skills

Dictation 80 wpm

Typing 60 wpm

Excellent Customer Service

Team Player

KAREN HOOVER

2551 HUNDRED OAKS AVENUE

BATON ROUGE, LA 70808

225-***-**** / adowtz@r.postjobfree.com

EXPERIENCE

ASSISTANT TO THE DATABASE COORDINATOR • TIGER ATHLETIC FOUNDATION • OCTOBER 2017 – PRESENT (BATON ROUGE, LA)

Process and approve invoices with speed and accuracy for TAF and Sports Camps Accounts

Resolve vendor issues, making sure to remit within specified payment terms

Code invoices with correct cash account and GL account number(s)

Run payment batch, review to assure accuracy prior to submitting for payment processing several times per day

Completed payments via check, ACH, and wire

Maintain accountability for the accuracy and integrity of all donor and membership data files

Oversee day-to-day database procedures, which includes conducting audits of data to confirm use of accurate entry processes

Identifying and eliminating duplicate records; archiving of records with no activity for specified period; and maintaining users’ security settings

Ensure accuracy of data within database

Develop and implement processes to detect and correct inaccuracies in database

Prepare Month-End reports for Accounts Receivable

Post donations to appropriate accounts while ensuring the correct account is tax-receipted

Audit points for all LClub members

Prepare check requests and transfer funds that belong in other departments

Review submitted invoices, confirm that the cash and general ledger accounts are correct, make certain that it is a valid request with the proper back-up documentation

Prepare payment batch in Ariett, upload into Sage 50

Provided back-up to front desk when needed

Travel with Coaches Caravan, set up and work silent auction

Work the TAF tailgate before LSU home games

Continuous cross-training as back-up for other members of the Accounting Department

Prepare written work instructions on all aspects of my position, including newly implemented procedures

Communicate with donors and coworkers via email and phone, providing excellent customer service

Above all else, provide each donor with stellar customer service ensuring that they always have a positive experience and feel valued and appreciated

BILLING SPECIALIST • SGS PETROLEUM SERVICE CORPORATION (EXPRESS EMPLOYMENT PROFESSIONALS) • JULY 2016 – JANUARY 2017 (TEMPORARY POSITION) (BATON ROUGE, LA)

Balanced invoice edits

Worked with Accounts Receivable and site leadership to resolve

billing discrepancies

Compiled all required supporting documentation and submitted invoices as well as prepared invoice file copies for proper audit support

Verified discrepancies and resolved customer billing issues

Responded in a timely manner to customers and timekeepers for all billing related questions

Contributed to team effort by accomplishing departmental billing goals and cross-trained with coworkers to provide coverage when needed

Validated and reconciled timecards and billing amounts

OFFICE ADMINISTRATOR • BURK BAKER SCHOOL OF REAL ESTATE & APPRAISING • JUNE 2012 – JUNE 2016 (BATON ROUGE, LA)

General office duties: answered multiple telephone lines, prepared correspondence, organized and maintained files, greeted and met with potential students

Prepared and submitted detailed bi-monthly reports to the Louisiana Real Estate Commission

Processed and reconciled payments daily

Organized and prepared a wide variety of classes in various locations in Louisiana and Mississippi

Handled all aspects of marketing including print advertising, social media, mass email, and attended event promotions

Actively recruited students

Worked effectively with a diverse group of clients and students while ensuring that every individual’s needs were met efficiently and in a timely manner

Created solutions to challenges as they arose while maintaining a positive attitude and preventing any disruption of daily business procedure

Updated and maintained owner’s schedule and keeping him apprised of any changes

Worked independently and with a team to ensure the company’s goals were met or exceeded

Above all, provided excellent customer service in recognition that the customers / students are the key to the success of the business

ADMINISTRATIVE MANAGER • EQUIPMENT DISTRIBUTORS • FEBRUARY 2000 – SEPTEMBER 2005 (CONTRACT POSITION) (ASHEVILLE, NC)

Administrative Manager for a restaurant equipment buyers’ group

Negotiated and prepared yearly contracts between 78 suppliers and 14 members reporting directly to the founder / president

Organized, prepared, and attended trade shows in various states while complying with budget

Actively prevented fraud by verifying sales reports and discounts; ensured that members and suppliers were meeting their contractual obligations

Organized business trips and traveled when necessary

Performed general office duties such as preparing correspondence and answering busy telephone

ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE CLERK • VOLVO CONSTRUCTION EQUIPMENT • MARCH 1997 – JANUARY 2000 (ASHEVILLE, NC)

Employed as a contract worker focusing on all aspects of Accounts Payable and Accounts Receivable

Coded and approved invoices per policy

Reconciled weekly expense reports for domestic employees’ travel (domestic and abroad) using daily exchange rate as applicable

Weekly check run

Assisted in internal audit by providing required documentation quickly and efficiently

General office duties including but not limited to answering phones and preparing correspondence

EDUCATION

DEGREE IN BUSINESS ADMINISTRATION • 1994 • SOUTHEASTERN LOUISIANA UNIVERSITY

Contact this candidate