Kathleen Barker

Katy, TX *****

adowth@r.postjobfree.com

903-***-****

To obtain part/full time employment that will utilize my experience and training with opportunities for increasing responsibility within an organization. Work Experience

Customer Service

BATH AND BODY WORKS - Katy, TX

November 2017 to Present

• Providing customer service and support to customers in store and on phone

• Maintained clear, clean and product filled sections; stocked inventory and understock

• Worked cash point, processed returns, exchanges, on-line orders, BBW offers 100% satisfaction guarantee

• Set up new inventory displays to spec (book) and filled shelves as needed to maintain look of store Client Engagement Specialist

THE FLIPPEN GROUP - Tyler, TX

January 2013 to December 2016

• Providing administrative support to regional Salesmen and home office responsibilities

• Maintained calendar, appointments., correspondence, follow-up or connecting with current and/or prospective clients

• Arranged, supplied, staffed training for associates, teachers and employees of clients during their week of training

• Providing personality profile tests and results to each attendee, electronically and hard copies

• Honored and protected the professional culture guidelines

• Attended continuing education training and sales conferences when required Administrator Semi-Conductor Division

SPEA AMERICA - Tyler, TX

January 2008 to December 2012

• Responsible for providing customer service to clients and salesmen worldwide

• Maintain job log, job status, updates, shipping records and shipping documents for international customers and customs at all boarders; Order items from manufacturer to fulfill purchase orders

• Create quotes, provide clerical support for 5 sales executives nationwide

• Responsible for over $1,000,000 in inventory, quarterly reports generated

• Prepare company for set up and ship crates to trade shows worldwide, arrange booth space, electrical, internet access and appointments for company representatives visiting booth during exhibits, travel to trade shows and provide marketing support when needed Scheduling Coordinator

GREEN ACRES BAPTIST CHURCH - Tyler, TX

January 1996 to April 2005

• Scheduled weddings, funerals and large functions for main campus of GABC (12,000 members)

• Attended various meetings and provided formal presentations to various committees for approval

• Created and implemented policies and procedures for scheduling church events

• Served as liaison between families and staff and community and church body

• Provided calendar to nine ministries and Sunday school departments for annual planning

• Worked directly with Pastor to create and implement wedding guidelines and policies for church facilities

Education

Certification Program of Legal Assistant (CLA) in Law Tyler Junior College - Tyler, TX

September 2005 to January 2007

B.A. in Marketing

Lynchburg College

Texas Tech University - Lubbock, TX

Skills

• Public Relations (10+ years)

• Marketing (10+ years)

• Customer service (10+ years)

• Sales Support

• Event Planning

• Legal Research

Additional Information

Management experience, customer relations and sales support, customer service trainer, sales for semi conductor industry, public relations for non profit, admin support for nationwide events

(trade shows, program trainings, set up and arrangements for flight and hotel spec needed, wedding coordinator and on-site scheduling coordinator for 12K+ member church

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