Administrator, internal sales, sales coordinator
Resume:
BD CREATIVE
An accomplished and dynamic professional with over 20 years working experience. My
approach to my work goes beyond my job description, and I am always willing to go the extra mile to ensure all tasks provided to me are completed to the best of my ability. My background includes providing and ensuring administrative and office efficiency within fast-paced environments while ensuring adherence to deadlines. I excel at prioritizing tasks, collaborating with clients and ensuring objectives/requirements are achieved. East Rand - Gauteng South Africa
adowtf@r.postjobfree.com
https://za.linkedin.com/in/bernadette-
prinsloo-69351b29
EDUCATION
B E R N A D E T T E P R I N S L O O
ADMINISTRATOR / PERSONAL ASSISTANT / INTERNAL SALES REPRESENTATIVE Credit Management Course
Johannesburg Chamber of Commerce JHB
- 2011
Certificate in Travel and Tourism
Rapid Results College - 1995
Matric Certificate
Grace Christian School – 1994
Professional Development:
Freight Training – Export Essentials
Customer Service – IIR Training and
Informa business
Fire Training 1 – Institute of Emergency
First Aiders
Health and Safety Representative
Training–Institute of Emergency First
Aiders
PROFESSIONAL PROFILE
CONTACT
WORK EXPERIENCE
SPARE PARTS SALES ADMINISTRATOR
Pilot Crushtec International
November 2018 – July 2021
Key Functions & Responsibilities:
• Providing administrative support to the Sales Manager and the Spare Parts Sales Team.
• Following up on orders and monitoring open orders for invoicing purposes.
• Monitoring order requirements in order to process the order timeously.
• Liaising with the Buyers regarding the estimated time of arrivals for back orders.
• Providing continuous feedback to clients regarding the status of their orders.
• Coordinating new RFQ's received via the #partslink address, to the relevant sales consultant.
• Following up daily on RFQ’s to ensure the turnaround times are in line with Legendary Service Company Statement.
• Submitting all invoices of spare sales representatives to the accounts department.
• Coordinating or assisting the aftermarket sales team with quote requests. ADMINISTRATOR: SHIPPING, PARTS DISTRIBUTION CENTRE Komatsu
December 2017 – October 2018
Key Functions & Responsibilities:
• Responsible for keeping the air, sea and road freight imports register updated.
• Attending to administration functions regarding the shipping process for all imports.
• cross-border exports; road, air or sea freight administration functions.
• Monitors the progress of delivers vs due dates
• Verifying the correctness of parts and ensure that all documentation is correct and completed with the necessary authorisations.
• Filling of all sourced documents as per company procedures.
• Administration of Accounts payable and Credit notes.
• Maintaining integrity of the system by following up on missing information /documents and ensuring that all documents are in order before submitting to finance for processing. SALES ADMINISTRATOR
Multotec South Africa – BD International (Spartan) April 2012 - September 2017
Key Functions & Responsibilities:
• Receiving and processing orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details. BD CREATIVE
Computer Literacy: MS Office Suite;
ACCPAC; Navision; Syspro; Impact; SAP,
Basic JDE, Humming Bird; Quadrem,
Great Plains
Sales Administration & Coordination
Requirement Identification &
Implementation
Processing of Invoices, Quotes & Orders
Crisis Management
Query & Conflict Resolution
Team Leadership & Support
Coaching & Mentoring
Office Administration & Recordkeeping
Diary Management & Appointment
Scheduling
Internal Sales & Lead Generation
Debtors & Creditors Administration
Customer Service, Support & Relations
Stakeholder Engagement
Relationship Building & Maintenance
Customer Account Creation
Report Writing & Preparation
Incident Investigations
Supplier Liaison
Negotiation Skills
Strategic Planning
Analytical Thinking
SKILLS
WORK EXPERIENCE
• Contacting customers regarding orders, contracts, confirmations and delivery status.
• Maintaining and updating sales and customer records.
• Compiling weekly and monthly reports.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Supporting the sales department with other administrative tasks.
• Ensuring that quotations are drafted and sent to the customers on time.
• Ensuring that orders are processed accurately and timeously according to procedures.
• Ensuring that quotes and order conversions are correctly recorded on JDE.
• Liaising with key stakeholders regarding possible orders or status of proposals.
• Following up on all major quotations and tenders and provide feedback on project status.
• Investigating incidents, compliments and innovations and respond within the requested time period.
• Attending to debtors queries and updating the debtors book.
• Liaising with the Planning, Costing and Drawing Office. SALES ADMINISTRATOR CLERK PROMOTED TO DEBTORS CLERK Tega Industries South Africa (Actonville)
January 2010 – March 2012
Summary of Positions Held
• Debtors Clerk (August 2011 – March 2012)
• Sales Administrator Clerk (January 2010 – July 2011) Key Functions & Responsibilities:
Debtors Clerk:
• Book value of R2.3 million on 30 to 40 suppliers.
• Allocating of Payments to customer accounts (SAP).
• Allocating discounts to the customer accounts.
• Printing of Statements and conducting age analysis.
• Allocating payments on the report, printing of reports and attaching pod’s and invoice.
• Collection of outstanding money and when payments will be made
• Customer queries: Sending through POD’s, credit notes, Invoices, Statements Sales Administrator Clerk:
• Keeping record of all required documentation before and after an order has been processed.
• Raising purchase requisitions on SAP and liaise with Buyer if order is a buy- out.
• Generating a works instruction manual (WIM) for production if there is no stock.
• Receiving release note vouchers when stock is available.
• Attaching invoices to delivery notes.
• Arranging transport or collection for orders.
• Filling of relevant order documentation.
• Creating SAP codes and Bill of Materials .
• Creating customer accounts on SAP.
INTERNAL SALES CLERK
Pentair Water (Kempton Park)
January 2009 - December 2009
Key Functions & Responsibilities:
• Prepare quotes, generate invoices and process orders.
• Providing administrative support to branches and sales representatives.
• Invoicing the branch’s delivery notes.
• Attending to customer and transport queries.
BD CREATIVE
Exceptional interpersonal and customer
service skills
Advanced knowledge of administrative
recordkeeping
Familiarity with sales reports and sales
records
Excellent written and verbal
communication skills
Knowledge of office policies and
procedures
Excellent organizational and time-
management skills
Problem-solving attitude with an eye
for detail
Ability to manage internal and external
correspondence
Excellent interpersonal skills
CAREER HISTORY
INTERNAL SALES CLERK
Duraset (Aveng Group - Grinaker) (Alrode)
April 2006 - December 2008
CUSTOMER SERVICE CONSULTANT
Medhold Medical (PTY) Ltd (Spartan)
October 2004 - March 2006
CUSTOMER SERVICE CONSULTANT
Dräger South Africa (PTY) Ltd (Rivonia)
February 2002- September 2004
ADMINISTRATOR
Auto Spares Centre (Brakpan)
January 1996 - January 2002
REFERENCES
Tania Tarr
Pilot Crushtec International
HR Director
adowtf@r.postjobfree.com
Tatiania Savelyeva
Multotec International (Pty) Ltd
Business Development Manager
adowtf@r.postjobfree.com
Mike Griffin
Tega Industries South Africa
Previous General Manager
adowtf@r.postjobfree.com
Additional information required will be provided upon request. ATTRIBUTES
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