IRA

GLUCK

adowt6@r.postjobfree.com

805-***-****

EDUCATION

**** - ****

Menlo College

BS in Business and

a minor in Real

Estate Finance

Additional

Coursework

Real Estate Appraisal

Real Estate Principals

and Practice

Real Estate Law

Real Estate Finance

SKILLS

Conversational in

Spanish

Proficient with MS

Office and Windows

30+ years in the real

estate industry

Thorough

knowledge of Point

and Encompass

Yardi

Onsite

EXPERIENCE

LEASING CONSULTANT – CONAM MANAGEMENT/ADVANCED MANAGEMENT COMPANY November 2018 – Present

• Serve as the first point of contact between current and prospective tenants and Conam Management and provide exemplary customer service as I manage numerous leasing office operations.

• Perform the daily leasing functions of a multi-family apartment building including implementing marketing strategies, touring clients, processing applications, screening applicants, and closing the deal.

• In charge of all leasing files from initial opening to move in, including generating a guest card in Yardi, collecting all necessary documentation, and screening applicants.

• As needed, I use Yardi and OnSite to process any and all lease amendments.

• Personally responsible for increasing occupancy rate from 87% to 96.7%

• Utilize problem-solving techniques to assist current tenants with various maintenance requests, complaints, and inquiries.

• Assist property manager in various tasks such as rent collection, processing work orders, and inspecting units to ensure they have been spiffed and are move-in ready.

• Perform various office tasks such as ordering office supplies, scanning, and filing documents.

• Utilize a mix of customer service and marketing techniques to connect with new clients, discover their needs or wants in a home, and showcase the building’s amenities as they pertain to client’s needs.

• Follow up with current tenants to ensure satisfaction and re-leasing.

• Experienced in a variety of applications including but not limited to MRI, DocuSign, Yardi, OnSite, Craigslist, and Microsoft Office.

OFFICE MANAGER/EXECUTIVE ASSISTANT/PROPERTY MANAGER – JDM FUNDING May 2017 – November 2018

• My role at this company encompassed a variety of duties including being the Office Manager, Executive Assistant to Owner/Loan Officers, and the Processing Assistant to multiple processors.

• I acted as a liaison between the borrowers and the loan processers

• I communicated with all parties involved in the transaction to gather client conditions, open files in Encompass or Point, and open escrow and title.

• In addition, I used my real estate appraisal background to review appraisals.

• I created Excel spreadsheets for bank statement loan programs.

• I utilized my communication skills to develop productive relationships with clients and all other parties involved in the transaction.

• As office manager, I utilized my interpersonal skills and leadership qualities to effectively and efficiently run the office.

• I was also in charge of managing employee files, light bookkeeping, and maintaining office supplies.

• As an executive assistant, I was in charge of maintaining lease agreements and files on all of the owner’s properties as well as personal and business finances. I also created and maintained the owner’s extensive personal calendar

• I ensured that all property taxes, insurance, and personal bills are paid on a timely basis.

• As a leasing consultant, I managed the owner’s personal rental properties and assisted in everything from showing the units to signing the lease.

• Extensive background in sales, marketing, and customer service. LOAN OFFICER ASSISTANT - CALABASAS FUNDING CORP.

JAN 2013- 2016

• Duties included opening file into either Point or Encompass.

• Run Credit, open escrow, title and order appraisal.

• Review documentation from borrower & request any additional information needed.

• Order transcripts and verifications

• Send out disclosures.

• Ready file for submission to lender, gather and submit any conditions to lender and order closing documentation.

• Heavy background in sales, marketing, and customer service. LOAN OFFICER – NORTH AMERICAN FINANCIAL SERVICES

1999-2013

• Duties included loan origination, processing files and underwriting, to lender

• FNME & Freddie Mac guidelines.

• Process entire credit package and package loans for delivery.

• Supervising office staff and customer service with an extensive background in sales and marketing. REAL ESTATE APPRAISER – IRA GLUCK & ASSOCIATES

1981-1999

• Duties included the full operation of an appraisal business including marketing for new business, customer service, inspecting properties, producing appraisals, and payroll. 2

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